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What Is SimpleTexting?

SimpleTexting is an all-in-one SMS marketing and texting platform designed to help businesses reach customers directly on their phones. From sending one-time promotional blasts to building complex, behavior-based automation, SimpleTexting provides the tools you need to:

• Deliver timely announcements, flash-sale alerts, or appointment reminders via mass texting.
• Engage in personalized, two-way conversations that drive replies and build customer loyalty.
• Scale communications effortlessly—whether you’re texting 50 contacts or 50,000.
• Maintain rock-solid compliance thanks to built-in carrier registration and opt-in management.

With SimpleTexting, you can text-enable your landline or choose a new local, toll-free, or shortcode number. It’s designed to streamline marketing, customer support, and transactional messaging under one roof.

Features

SimpleTexting’s robust feature set is built for both simplicity and power. Here’s a closer look at what you can expect:

Mass Texting

Quickly reach large audiences with targeted SMS blasts.

• Schedule campaigns in advance or send instantly.
• Segment audiences by tags, custom fields, or past interactions.
• Include rich media (MMS) to showcase products—3 credits per MMS.

Two-Way Messaging

Turn one-sided blasts into conversations that convert.

• Unified inbox for all replies—no more lost messages.
• Auto-replies and keywords to handle FAQs automatically.
• Templates and canned responses to speed up replies.

Automated Workflows

Set up triggers and drip campaigns that send at the perfect moment.

• Welcome new subscribers with a series of onboarding texts.
• Send re-engagement messages when customers go silent.
• Behavior-based automation tied to clicks, replies, or link visits.

Contact Management

Build and organize your audience with powerful opt-in tools.

• Import contacts via CSV or integrate Mailchimp & Zapier.
• Create website popups, landing pages, and text-to-join keywords.
• Unlimited contacts and unlimited text-to-join keywords.

Compliance & Deliverability

Stay on the right side of carriers and customers.

• Carrier registration guidance (10DLC) for high deliverability.
• Built-in opt-in/unsubscribe flows to avoid spam complaints.
• Two-factor authentication and secure data storage.

Analytics & Reporting

Track performance, optimize campaigns, and demonstrate ROI.

• Delivery rates, click rates, and reply metrics in real time.
• Exportable reports and dashboards for stakeholder sharing.
• Rollover credits ensure you never lose unused budget.

Pricing

SimpleTexting offers transparent, flexible pricing with no long-term contracts. Here’s a breakdown of the core costs:

• Base Plan (Monthly): $39/month includes 500 credits, one local number, and three user seats. Perfect for small teams starting out.
• Extra Credits: $0.055 per SMS credit—scale up seamlessly as your needs grow.
• Carrier Registration Fee: One-time $4 fee to register as an approved sender for higher throughput.

For those committed to year-round messaging, the annual plans unlock Get 20% OFF on SimpleTexting annual plans Today, translating to significant savings over the monthly rate. Plus, every plan includes:

• Mass texting and two-way messaging.
• Automations, drip campaigns, and API access.
• AI-powered message generation to craft compelling texts.
• Priority live support available seven days a week.

Looking to test drive? SimpleTexting offers a risk-free 14-day free trial with no credit card required—just jump in and start texting.

Need a personal walkthrough? You can also schedule a demo with their onboarding experts.

Benefits to the User (Value for Money)

Investing in SimpleTexting delivers:

• Sky-High Open Rates: SMS open rates exceed 95%, ensuring your message is seen. Traditional email often gets overlooked, but texts demand attention.
• Cost-Efficient Outreach: At $0.055 per credit, you can send thousands of messages without overspending—ideal for promotions, reminders, and feedback requests.
• Time Savings with Automation: Automate welcome series, birthday messages, and re-engagement flows—freeing up precious hours in your marketing schedule.
• Improved Customer Engagement: Two-way conversations foster loyalty. Turn casual subscribers into repeat buyers through personalized dialogue.
• Compliance Assurance: Built-in opt-in/unsubscribe tools and carrier registration protect your sender reputation, keeping you compliant and spam-free.
• Scalable for Growth: Flexible plans and rollover credits adapt as your audience expands, so you only pay for what you need.

Customer Support

SimpleTexting prides itself on best-in-class customer service. Their live support team is available seven days a week via chat and email, ensuring quick resolutions whenever questions arise. Whether you need help setting up your first drip campaign or troubleshooting API integration, real people are on standby to guide you through every step.

Beyond reactive support, SimpleTexting offers personalized onboarding consultations for new users. You’ll receive one-on-one training sessions, best-practice guides, and strategic recommendations to maximize ROI. This level of attention makes adopting SMS marketing painless, even for small teams without dedicated IT resources.

External Reviews and Ratings

Across review platforms, SimpleTexting shines. On G2, users rate it an average of 4.7/5 stars, praising its intuitive interface and responsive support. TrustRadius reviewers highlight the automation features and two-way messaging as standout strengths. Here’s a snapshot:

• “Super easy to use and great deliverability rates — perfect for my small business!” (4.8 stars on G2)
• “Automation saved me hours each week. The SMS templates are life-savers.” (4.6 stars on TrustRadius)

Some users mention room for improvement in advanced reporting filters and occasional delays during peak sending times. The SimpleTexting team has acknowledged these points and regularly rolls out platform updates to enhance performance and feature depth.

Educational Resources and Community

To empower marketers, SimpleTexting maintains a comprehensive blog covering SMS best practices, compliance tips, and case studies. Frequent webinars delve into advanced automation strategies and creative campaign ideas.

Additionally, the platform’s Help Center offers step-by-step tutorials, API documentation, and video guides that cater to both beginners and developers. The growing user community on Facebook and dedicated Slack channel further provides a space to ask questions, share success stories, and network with other SMS marketers.

Conclusion

Throughout this review, we’ve seen how SimpleTexting streamlines SMS marketing with robust features, flexible pricing, and dedicated support. From blasting flash sale alerts to nurturing customers through two-way texting and automation, SimpleTexting delivers tangible ROI and exceptional deliverability. If you’re serious about boosting engagement and driving sales, now is the time to act.

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