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What Is CometChat?

CometChat is a comprehensive in-app chat SDK and API suite designed to power real-time messaging, voice, and video calling experiences within your web and mobile applications. Whether you’re building a social network, an e-learning platform, a telehealth portal, or a customer support interface, CometChat provides the building blocks to integrate world-class communication features in minutes, not months.

From its intuitive Visual Builder and prebuilt UI kits to its robust back-end infrastructure with global edge networking, AI moderation, and enterprise-grade security, CometChat scales from prototypes to millions of concurrent users. It’s the one-stop shop for dev teams and product managers aiming to deliver seamless, interactive experiences without reinventing the wheel.

Features

CometChat packs an extensive feature set into a unified platform. Each module is crafted for flexibility, speed of integration, and scalability—so you can focus on your app’s unique value rather than rebuilding chat from scratch.

Visual Builder

The Visual Builder is a low-code interface that lets me design chat layouts in real time. I can tweak colors, fonts, and feature placements with drag-and-drop simplicity, then export production-ready React, Vue, or Angular code.

• Instant preview of UI changes
• Support for dark mode and theming
• One-click code export for seamless integration

UI Kits

For pixel-perfect control, CometChat’s modular UI Kits let me assemble chat components exactly how I envision them. Every element—from message bubbles to call controls—is customizable, ensuring brand consistency across platforms.

• Prebuilt elements like user lists, message inputs, and reaction menus
• Composable architecture for future enhancements
• Built-in accessibility compliance

SDKs & APIs

Need full control over logic and UI? CometChat’s APIs and SDKs for JavaScript, iOS, Android, React Native, and Flutter give me fine-grained access to messaging events, call sessions, and user presence. I can craft completely custom workflows around message delivery, read receipts, and moderation triggers.

• Real-time event subscriptions
• Custom method injections and middleware
• Extensive REST API support for server-side integration

Chat and Messaging

CometChat delivers robust chat features right out of the box:

• Instant 1:1, group conversations, and channels
• Message threads, reactions, and @mentions
• File sharing (images, documents, videos)
• Polls and customized message types

Voice and Video Calling

Whether it’s a quick voice note or a high-definition group video conference, CometChat’s ultra-low latency infrastructure guarantees smooth, reliable calls.

• 1:1 and group calls with built-in screen sharing
• Call recording and automatic quality optimization
• Adaptive bitrate streaming for varying network conditions

Chat Moderation

Stay confident that your community remains safe. CometChat’s dual-engine moderation merges AI-driven content analysis with customizable rule sets to flag profanity, hate speech, or other unwanted content in real time.

• Predefined moderation templates
• Custom rules, whitelists, and blacklists
• Audit logs for compliance reporting

Notifications

Re-engage users with smart notifications across web, mobile, and email. Manage delivery rules and user preferences seamlessly from a central dashboard.

• In-app push, SMS, and email triggers
• Priority-based notification scheduling
• Granular user segmentation

Analytics

Measure and optimize your chat’s performance with real-time insights. Track message volumes, active users, response times, and engagement trends to refine your UX and boost retention.

• Customizable dashboards
• KPI alerts and anomaly detection
• Exportable CSV and JSON data feeds

Purpose-Built Solutions

CometChat offers vertical-specific feature sets for e-commerce, gaming, telehealth, education, and more—helping you deploy a tailored experience without reinventing core functionality.

Security and Scale

Backed by a global edge network and industry-leading security practices, CometChat guarantees 99.999% uptime, end-to-end encryption, and support for HIPAA/BAA compliance.

Pricing

CometChat’s flexible pricing ensures you only pay for what you need—whether you’re on a zero-cost trial or scaling large enterprise deployments.

Chat & Messaging Plans

• Build (Free): Ideal for startups and prototypes. Includes all core features, up to 100 users, no credit card required.
• Basic ($298.75/month, billed annually): Best for growing apps needing push notifications, basic moderation, and global edge delivery.
• Advanced ($423.75/month, billed annually): Adds AI rule-based moderation, email & SMS notifications, multi-tenancy, AI copilot, HIPAA/BAA, translation, and advanced analytics.
• Enterprise (Custom pricing from 10k MAU): Everything in Advanced plus zero overages, OpenAI moderation & insights, SSO, custom white-label domains, and premium support.

Voice & Video Calling Plans

• Build (Free): 10k voice and video minutes available for testing.
• Pay-as-you-go: $0.001/user/min (voice), $0.003/user/min (video), $0.006/min (recording). Only pay for usage.
• Custom Pricing: Tailored for high-volume, large-scale deployments.

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Benefits to the User (Value for Money)

• Accelerated Development Time
  Prebuilt UI kits and a visual builder cut integration from weeks to hours, freeing dev resources for core features.
• Scalable Infrastructure
  A global edge network and elastic backend adapt instantly to spikes in user activity—no unexpected downtime or hidden fees.
• Cost Predictability
  Transparent annual billing and free tier options help startups and enterprises forecast budgets without bill shock.
• Enhanced User Engagement
  Rich media support, notifications, and analytics boost retention and deepen interactions across your platform.
• Enterprise-Grade Security
  Built-in encryption, AI moderation, and compliance certifications safeguard data and mitigate risk.
• Dedicated Support & SLAs
  Premium plans include guaranteed response times, a dedicated account manager, and engineering support to keep you live 24/7.

Customer Support

CometChat offers multi-channel customer support via email, live chat, and phone. Their knowledgeable support staff strives to respond within one business day for standard inquiries, while premium plans enjoy 24/7 priority response and dedicated account management. Whether you’re troubleshooting an integration hiccup or planning a major feature rollout, assistance is only a click or call away.

In addition to direct support, CometChat provides a well-organized knowledge base, step-by-step integration guides, and an active Slack community. This ensures you can quickly find answers to common development questions, share best practices, and learn from other teams who’ve built successful chat experiences.

External Reviews and Ratings

On G2, CometChat holds an average rating of 4.6/5, with reviewers praising its ease of use and robust feature set. Trustpilot users give it 4.4/5, often highlighting the seamless integration process and responsive support.

Some users have mentioned occasional latency during peak hours or initial setup complexity for advanced customizations. However, CometChat’s roadmap includes ongoing performance optimizations and expanded documentation to streamline these advanced use cases, demonstrating a commitment to continuous improvement.

Educational Resources and Community

CometChat’s resource library is extensive. Their official blog features developer tutorials, product updates, and case studies showcasing innovative chat implementations. A YouTube channel provides video walkthroughs for Visual Builder, SDK integrations, and moderation setup. Comprehensive documentation covers every API endpoint, UI component, and configuration setting.

Beyond official channels, an active Slack workspace and Stack Overflow tag enable peer-to-peer support. Regular webinars and hackathons foster a collaborative environment where developers share plugins, UI themes, and tips for leveraging CometChat’s advanced features.

Conclusion

After exploring CometChat’s powerful SDKs, intuitive UI kits, scalable infrastructure, and responsive support, it’s clear this platform can transform your app’s engagement in record time. And with 20% OFF CometChat Annual Plans Today, there’s no better moment to integrate world-class chat and calling capabilities. Ready to supercharge your user experience? Head to CometChat now and seize this limited-time offer.

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