Hunting for the best sale on Tidio? You’ve come to the right place. I’ve dug deep into their plans, features, and real-user feedback to uncover the ultimate discount: Get 2 Months Free on Tidio’s Annual Plans. This exclusive offer is the lowest price you’ll find anywhere, guaranteed.

Stick with me for a few minutes, and I’ll show you exactly how this deal can slash your customer support costs while unleashing the full power of Tidio’s AI-driven chatbot platform. By the end, you’ll know whether Tidio is the right choice for your team—and how to claim this special sale before it expires.

What Is Tidio?

Tidio is an all-in-one AI customer service chatbot and support software designed to help businesses deliver personalized, efficient, and scalable support. Whether you run an e-commerce store, manage a SaaS product, or lead a high-volume help desk, Tidio brings together live chat, email, social media messaging, and automation in a single dashboard. Its core use cases include:

• Automating up to 64% of customer conversations with the Lyro AI Agent, freeing up agents for complex issues.
• Centralizing support across website chat, email, Facebook Messenger, Instagram, WhatsApp, and more.
• Providing detailed analytics and reporting to optimize workflows, increase productivity, and boost customer loyalty.
• Scaling support operations from hundreds to tens of thousands of conversations per day without missing a beat.

Features

Tidio packs a powerful suite of features built around AI-driven automation and human-centric support. Each module is designed to streamline workflows, enhance customer experiences, and drive higher ROI.

Lyro AI Agent

The centerpiece of Tidio’s offering is the Lyro AI Agent, an intelligent assistant that leverages your existing knowledge bases to resolve routine inquiries instantly.

• Automates up to 64% of conversations across chat, email, and social channels.
• Operates in 12 languages, enabling truly global support.
• Performs tasks such as order updates, account management, and refunds.
• Seamlessly escalates complex queries to human agents with full context to ensure continuity.

Multichannel Messaging

Tidio unifies all customer touchpoints into one inbox so you never miss a message.

• Website live chat widget customizable to match your brand.
• Integration with Messenger, Instagram Direct, and WhatsApp Business.
• Email and support form handling in the same dashboard.
• Routing rules to assign conversations to the right teams instantly.

Smart Help Desk Tools

Tidio provides robust ticketing and workflow automation to boost agent efficiency.

• Automated workflows (“Flows”) to handle repetitive tasks without manual intervention.
• Ticketing system with priorities, tags, and assignments.
• Collision detection to prevent multiple agents from replying simultaneously.
• Customizable macros and saved replies for quicker responses.

Detailed Analytics & Reporting

Track performance in real time and gain data-driven insights to refine your support strategy.

• Conversation volume trends, peak hours, and agent response times.
• AI resolution rates and fallback queries analysis.
• Customer satisfaction (CSAT) surveys and feedback metrics.
• Exportable reports and API access for custom dashboards.

Personalization at Scale

Deliver human-like interactions even when using automation.

• Dynamic user data insertion (name, order details) in bot messages.
• Behavior-driven triggers based on pages visited or cart value.
• Customizable welcome messages, pop-ups, and proactive chat prompts.

Pricing

Tidio’s pricing is straightforward, with plans to suit every stage of growth. Plus, right now you can Get 2 Months Free on Tidio’s Annual Plans—an unbeatable sweetener on top of their already competitive rates. Visit Tidio to lock in this special sale.

• Starter
  Ideal for small businesses dipping their toes into live chat.
  Price: $24.17/month (billed annually)
  Inclusions:
  • 100 billable conversations
  • Basic analytics & live visitors list
  • Operating hours settings
  • AI Copilot (50 Lyro AI conversations, one-time)
  • 100 Flow visitors reached
• Growth (Popular)
  Perfect for growing teams prioritizing customer service.
  Price: Starts at $49.17/month (billed annually)
  Inclusions:
  • Up to 2,000 billable conversations
  • Advanced analytics & power features
  • No Tidio branding (add-on available)
  • Permissions and roles management
  • AI Copilot (50 Lyro AI conversations, one-time)
  • 100 Flow visitors reached
• Plus
  For businesses needing high limits and premium support.
  Price: Starts at $749/month (billed annually)
  Inclusions:
  • Custom quotas on billable conversations
  • Dedicated Success Manager
  • Custom branding & multisite support
  • Departments & multilanguage capabilities
  • OpenAPI access & live chat support
  • AI Copilot (up to 5,000 Lyro AI conversations)
  • Custom Flow visitor limits
• Premium
  Fully managed AI support for maximum automation.
  Price: Contact for custom pricing
  Inclusions:
  • Lyro AI as a managed service
  • Guaranteed 50% AI resolution rate
  • Priority service and premium support
  • Super admin role and advanced analytics
  • AI Copilot (from 5,000 Lyro AI conversations)
  • Unlimited Flow visitor capacity

Benefits to the User (Value for Money)

• Significant Cost Savings: Automate a majority of routine inquiries with Lyro AI, reducing agent workload and headcount needs.
• Scalable Support: Seamlessly handle from 1,000 to 10,000+ daily conversations without adding seats or infrastructure.
• Increased Conversions: Proactive chat prompts and personalized recommendations help turn visitors into paying customers.
• Enhanced Productivity: Smart ticketing and workflow automation free your team to focus on high-impact issues.
• Data-Driven Decisions: In-depth analytics guide process improvements, boosting satisfaction and loyalty.
• Global Reach: Multilingual AI responds in 12 languages—perfect for expanding into new markets.
• Seamless Integrations: Connect Tidio with your CRM, e-commerce platform, or help desk for unified operations.

Customer Support

I’ve been impressed by Tidio’s commitment to customer service. Their support team is available via live chat, email, and phone (for higher-tier plans), ensuring that you always have a direct line for urgent issues or onboarding help. Response times average under an hour for email tickets and near-instantly on live chat.

Tidio also offers a dedicated Success Manager on the Plus and Premium plans, providing one-on-one guidance, custom best-practice consultations, and quarterly health checks. Whether you’re troubleshooting a tricky API integration or configuring multilingual workflows, expert assistance is just a message away.

External Reviews and Ratings

On trusted review platforms like G2 and Capterra, Tidio boasts an average rating of 4.6 out of 5 stars. Users praise its intuitive interface, powerful AI automation, and the time savings achieved by offloading repetitive queries. One reviewer on G2 said, “Our response times halved within weeks of deploying Lyro AI. The ROI was evident in our first quarter.”

Some constructive feedback points to limitations on conversation quotas in lower tiers and occasional AI misinterpretations on very niche queries. Tidio has addressed these by rolling out custom conversation packages and continuously training Lyro AI on user-submitted content. The company’s rapid feature update cadence shows they’re listening to customer input.

Educational Resources and Community

Tidio offers a wealth of educational materials to help you maximize the platform. Their official blog publishes deep dives on chat best practices, AI trends, and support operations. Meanwhile, the Tidio YouTube channel features step-by-step tutorials for setup, integration guides, and feature overviews.

Advanced users can explore Tidio’s comprehensive documentation and API reference for custom workflows. There’s also an active community of users in Facebook Groups and online forums—ideal for troubleshooting, sharing Flow templates, and networking with other support professionals.

Conclusion

In summary, Tidio delivers a robust, AI-driven customer support solution that scales with your business. From automated self-service powered by Lyro AI to multichannel message handling and actionable analytics, it has everything you need to elevate your support operations. Don’t miss out on the chance to Get 2 Months Free on Tidio’s Annual Plans—this exclusive sale ends soon.

Ready to transform your customer support and save big? Get Started with Tidio for Free Today and claim your two free months before this offer disappears!