Implementing efficient call tracking is the game-changer your team needs to hit higher conversion rates and deliver standout customer experiences. With Helpwise, logging every inbound and outbound call, SMS, voicemail, and activity detail into one shared inbox is effortless. Now your support and sales reps stay on the same page—no more missed callbacks or scattered data.

Every interaction matters. Helpwise integrates seamlessly with JustCall to ensure complete visibility over all call activities. Click-to-call and click-to-text buttons pop up right next to every phone number in your shared mailbox. One click launches the call, and every second of conversation is stored as an activity—recordings, voicemails, and notes included. This is how modern teams scale their outreach without letting leads slip through the cracks.

Here’s what reliable call tracking with Helpwise brings to your workflow:

• Automatic call logging: All calls and SMS are recorded as activities in your shared inbox without manual entry.
• Call recordings & voicemails: Access crystal-clear audio files and transcripts anytime to coach reps or resolve disputes fast.
• Unified contact sync: View a complete timeline of interactions with every contact, lead, and company in one place.
• Missed call alerts: Never lose a customer—track missed calls instantly and assign follow-ups to the right teammate.
• Advanced analytics: Measure call volumes, response times, and team performance with comprehensive dashboards.

Whether you’re a small support squad or a growing sales team, Helpwise’s simple pricing plans scale with you—and every plan includes robust call tracking features. Collaborate effortlessly across channels, automate repetitive tasks with saved replies and workflows, and leverage AI-powered insights to refine your customer outreach.

Get your 7-day Free Trial on Helpwise Today and transform how your team tracks calls and SMS. No credit card required—just full access to everything Helpwise has to offer. Start uncovering actionable data, boosting customer satisfaction, and closing deals faster.