Searching for the ultimate guide to scheduling software? You’ve come to the right spot. Trafft is a free, powerful solution that transforms the way service businesses manage appointments and automate bookings. With its 24/7 online booking page, calendar sync, payment integrations, and customer reminders, Trafft keeps your calendar full and your customers happy. Ready to streamline your operations? Get Started with Trafft for Free Today.

What is scheduling software?

scheduling software is an online system that automates the booking and management of appointments, allowing businesses to display services and availability on a shareable page. Customers can self-book at any hour, reducing manual back-and-forth and eliminating double bookings. Trafft takes this a step further by integrating CRM features, multi-location support, and payment processing — all in one intuitive platform.

Trafft Overview

Trafft launched with a clear mission: to give small and medium service enterprises the tools they need to run smoothly without breaking the bank. Since its inception, Trafft has served thousands of users worldwide, earning praise for its ease of use and powerful features. From solo professionals to multi-location enterprises, Trafft scales alongside your business.

Over the years, Trafft has enhanced its platform with calendar integrations for Google, Outlook, and Apple; added secure payment gateways like Stripe and PayPal; and introduced advanced reporting dashboards. Today, it stands out as one of the most intuitive scheduling software solutions on the market.

Pros and Cons

Pros:

• Free plan available: Get started at zero cost with core booking features and up to five users.

• 24/7 online booking: Customers book at their convenience, driving higher conversion.

• Multi-location management: Control all branches from a single dashboard.

• Automated reminders: Email, SMS, and WhatsApp reminders drastically reduce no-shows.

• Payment integration: Accept online payments, send invoices, and reconcile seamlessly.

• Customizable booking page: White-label themes, dark/light modes, and full embedding options.

Cons:

• Learning curve for advanced integrations like API and webhooks.

• SMS credits limited on free plan; upgrading may be needed for heavy texting.

Features of Trafft scheduling software

Trafft’s rich feature set makes appointment management a breeze. Here are the highlights:

Online Booking Page

Create a branded booking page in seconds. Share via social media icons, embed on your website, or use the QR code generator. No website? Trafft provides a full booking site ready to use.

Calendar Sync

Integrate with Google Calendar, Outlook, and Apple to view all commitments in one place. Avoid double bookings and keep every team member in the loop.

Automated Reminders

Reduce no-shows with automated email, SMS, and WhatsApp reminders. Customize timing and message templates to match your brand’s voice.

Payment & Invoicing

Accept payments through Stripe, PayPal, Square, and more. Automatic invoice generation and secure checkouts ensure you get paid on time.

CRM & Customer Management

Build customer profiles, track service history, send loyalty coupons, and personalize communications with birthday greetings or promotional offers.

Multi-Location & Team Management

Manage multiple branches under one account. Assign employees specific services, set flexible schedules, and let staff self-schedule if desired.

Reporting Dashboard

Gain insights at a glance: track occupancy rates, top-performing services, returning customers, and revenue trends without exporting spreadsheets.

Trafft Pricing

Trafft offers tiered plans to suit businesses of all sizes:

Free ($0/mo) – Up to 5 users

• Unlimited appointments
• Booking website and mobile apps
• Basic email & SMS reminders (with credits)
• Google, Outlook, Apple calendar sync

Starter ($9.90/mo) – Up to 10 users

• 10 custom features
• 5 SMS credits/month
• Payment integrations with Stripe & PayPal
• Embedding and social media sharing

Scaling ($39.90/mo) – Up to 15 users

• Unlimited custom features
• 10 SMS credits/month
• Zapier & API access
• Recurring appointments & WhatsApp integration

Enterprise (from $250/mo) – 50+ users

• Dedicated account manager
• Custom onboarding & migration
• Custom roles, advanced webhooks
• Priority support and SLAs

Trafft Is Best For

Whether you run a salon, medical clinic, tutoring service, or corporate training center, Trafft adapts to your needs:

Solo Professionals

Streamline booking without hiring staff. Take control of your time and reduce administrative headaches.

Small Teams

Coordinate multiple calendars, set team availability, and keep everyone informed with automated notifications.

Multi-Location Enterprises

Centralize appointment management, maintain consistent branding, and monitor performance across branches.

Benefits of Using Trafft

• Save time: Let automation handle bookings and reminders, freeing you to focus on core services.
• Boost revenue: Increase bookings with a user-friendly, always-on booking page.
• Improve customer satisfaction: Offer seamless online scheduling and build loyalty with personalized outreach.
• Reduce no-shows: Automated reminders cut down on missed appointments.
• Gain insights: Data-driven dashboards help you refine your offerings and optimize staffing.

Customer Support

Trafft’s support team is available via live chat, email, and an extensive knowledge base. Whether you need help setting up calendar integrations or customizing your booking page, expert assistance is just a message away.

Enterprise customers benefit from a dedicated manager, personalized onboarding, and priority response times to ensure seamless implementation and ongoing success.

External Reviews and Ratings

Users praise Trafft for its clean interface and reliable performance. On major review sites, Trafft consistently scores above 4.5 stars, with customers highlighting the simplicity of setup and the robustness of reporting tools.

Some users have noted the limits of SMS credits on the free plan, but upgrading to Starter or higher resolves this. Trafft’s roadmap includes expanding default credit allocations and deeper messaging integrations.

Educational Resources and Community

Trafft maintains an active blog, complete with tutorials, best-practice guides, and case studies. Monthly webinars and a user forum foster community collaboration and continuous learning. Developers can access API docs and partner with Trafft on custom integrations.

Conclusion

Modern service businesses need reliable scheduling software to stay competitive. Trafft offers a complete solution—online bookings, calendar sync, payments, reminders, and analytics—wrapped in an easy-to-use interface. Ready to take control of your appointments? Midway through optimizing your process, you’ll wonder how you ever managed without it. Get Started with Trafft for Free Today and watch your business thrive.