Finding the right issue tracker can transform how your team captures, organizes, and resolves website feedback. BugHerd brings clarity and context to every comment by letting clients drop a pin directly on the page element they’re referring to. No more guessing which part of the site needs attention or chasing down technical details—BugHerd handles it all.

Why Choose a Visual Issue Tracker?

Traditional bug reports often hide crucial information: browser versions, screen resolutions, DOM selectors. With BugHerd’s visual issue tracker, every piece of feedback comes with a screenshot and full technical metadata. Your developers can dive straight into fixing issues instead of spending hours gathering context.

How BugHerd Works

1. Install the Extension or Snippet: Add BugHerd to your project in seconds via a browser extension or a line of JavaScript code.
2. Invite Clients to Comment: Share a link—no accounts required. Clients click on any page element, drop a pin, and add their feedback.
3. Automatic Data Capture: Each comment attaches a screenshot, browser info, OS, and CSS selector data.
4. Manage Tasks on a Kanban Board: Every pin becomes a task that you can prioritize, assign, and track in one place.

Core Benefits of Using BugHerd as Your Issue Tracker

• Contextual Feedback: Clients drop pins exactly where they see issues, so there’s never any confusion.
• Technical Details at Your Fingertips: Screenshots, browser versions, OS data, and CSS selectors are all captured automatically.
• Seamless Collaboration: Turn every comment into a clear next step on a shared board—no more endless email chains.
• Integrations: Push tasks to Trello, Jira, GitHub, Asana, Slack, and more with a single click.
• Client-Friendly: No login required—feedback stays pinned to the page until it’s resolved.

Pricing Plans

Standard – $49/mo

Ideal for small teams. Includes unlimited projects, unlimited client users, screenshot capture, video feedback, and standard integrations.

Studio – $79/mo

Everything in Standard, plus more team members and extra storage.

Premium – $149/mo

Custom branding, enhanced collaboration, private commenting, client project board, and premium integrations like Jira and Monday.com.

Custom

Tailor your plan with dedicated onboarding, SSO support, and a custom limit on team members.

Who Benefits Most from This Issue Tracker?

Design Agencies

Collect design feedback and bug reports in context without distracting your clients.

Development Teams

Receive all the technical details you need up front and eliminate endless back-and-forths.

Product Managers

Keep track of every request, assign tasks, and monitor progress on one clear Kanban board.

Getting Started

Ready to see how a visual issue tracker can streamline your website feedback process? Try BugHead for Free Today and turn client comments into actionable tasks within minutes.