Hunting for the ultimate deal on Tidio? You’ve landed in the right spot. I’ve uncovered an exclusive Get 2 Months Free on Tidio’s Annual Plans promotion that you won’t find elsewhere. This limited-time offer gives you extra months of AI-driven customer service chatbot without extra cost—an unbeatable way to maximize your investment.

Stick with me as I break down every feature, plan, and real-world benefit of Tidio—and show you exactly why this is the moment to act. By the end, you’ll be ready to grab your own Get 2 Months Free on Tidio’s Annual Plans and see your support metrics skyrocket.

What Is Tidio?

Tidio is a comprehensive AI customer service chatbot and support software platform designed to help businesses deliver personalized, scalable support experiences. Combining live chat, email handling, and social media messaging, Tidio uses its Lyro AI Agent to automate up to 64% of conversations across twelve languages—freeing your team for complex queries and high-impact tasks. It empowers organizations of all sizes, from small ecommerce shops to enterprise-level operations, to streamline workflows, boost conversions, and enhance customer loyalty.

Features

At its core, Tidio offers a suite of powerful features that work together to transform your customer support into a revenue-driving engine. Let’s dive into each capability and how it can supercharge your service.

AI-Powered Chatbot (Lyro AI Agent)

The Lyro AI Agent sits at the heart of Tidio’s automation, providing instant, human-like responses.

• Automates up to 64% of routine queries across chat, email, and social channels.
• Understands context and maintains conversation history for seamless handoffs.
• Handles tasks like order updates, account management, and refunds.

Visual Flows Builder

Tidio’s drag-and-drop Flows Builder lets you automate complex multi-step processes without any coding.

• Create welcome messages, qualification quizzes, and follow-up sequences.
• Trigger actions based on visitor behavior, time delays, or button clicks.
• Monitor Flow performance in real time to continually refine your automation.

Omni-Channel Messaging

Tidio consolidates multiple communication platforms into one unified dashboard, so you never miss a message.

• Live website chat to engage visitors in real time.
• Email integration for support tickets and marketing outreach.
• Social media messaging including Facebook Messenger, Instagram, and WhatsApp.

Proactive Chat Triggers

Engage potential customers at just the right moment with proactive greetings.

• Set rules to trigger chat invitations after a visitor spends X seconds on a page.
• Offer discount codes, surveys, or assistance based on cart abandonment signals.
• Boost conversion rates by intercepting users before they leave.

Smart Help Desk Tools

The built-in help desk allows agents to manage tickets, assign tasks, and collaborate—all within Tidio’s intuitive interface.

• Custom ticket routing to specific teams or departments.
• Conversation tags and internal notes for better context sharing.
• Automated workflows to reduce repetitive manual steps.

Visitor List & Insights

See who’s browsing your site in real time and what pages they’re viewing.

• Filter visitors by location, source, and behavior.
• Initiate chats based on visit duration or specific URL patterns.
• Integrate with CRM to view customer data before starting conversations.

Mobile App Access

Support customers on the go with Tidio’s iOS and Android apps.

• Receive push notifications for new chats or tickets.
• Reply instantly from your phone or tablet.
• Maintain continuity across desktop and mobile platforms.

Security & Compliance

Protect customer data and comply with regulations.

• GDPR and CCPA compliance out of the box.
• Secure data encryption in transit and at rest.
• Role-based access controls and audit logs.

Custom Chat Widgets & Branding

Match the look and feel of your website for a seamless customer experience.

• Choose from multiple widget styles or design your own.
• Remove Tidio branding on paid plans.
• Customize colors, greetings, and positioning.

Advanced Analytics & Reporting

Data is at the core of optimizing support. Tidio’s analytics suite provides real-time insights into performance and customer behavior.

• Detailed metrics on Lyro AI resolution rates, response times, and ticket volumes.
• Trend analysis to identify peak times, common pain points, and knowledge gaps.
• Exportable reports for cross-team strategy sessions and executive reviews.

Multilingual Support

With Lyro AI’s 12-language capability, Tidio ensures your global customers feel at home.

• Auto-detects customer language and responds accordingly.
• Seamless switching between languages without losing conversation context.
• Localized support boosts satisfaction and loyalty across markets.

Integrations & Developer API

Tidio plugs right into your existing tech stack and adapts to your brand and processes.

• One-click integrations with Shopify, WooCommerce, BigCommerce, WordPress, and more.
• Zapier connectors for thousands of third-party apps.
• OpenAPI access for custom workflows and in-house systems.

Pricing

Tidio offers flexible plans that cater to businesses at every stage. Whether you’re just starting out or managing a global support operation, there’s a tier built for your needs.

• Starter – $24.17/mo
  Ideal for small businesses focused on live chat support. Includes:
  • 100 billable conversations
  • Basic analytics and live visitors list
  • Operating hours scheduling
  • AI Copilot with 50 one-time Lyro AI conversations
  • 100 Flow visitors reached
• Growth – Starts at $49.17/mo
  Perfect for teams scaling customer service as a competitive advantage. Adds to Starter:
  • Up to 2,000 billable conversations
  • Advanced analytics and Tidio power features
  • Permissions management and no Tidio branding (add-on)
  • AI Copilot (50 one-time Lyro AI conversations) + 100 Flow visitors
• Plus – Starts at $749/mo
  For high-volume operations requiring custom quotas and premium support. Includes everything in Growth plus:
  • Custom billable conversation quotas
  • Dedicated Success Manager
  • Custom branding, multisite, and departments
  • OpenAPI and up to 5,000 Lyro AI conversations
• Premium – Contact for pricing
  Managed services and guaranteed performance:
  • Lyro AI as a managed service with 50% resolution guarantee
  • Priority service, super admin role, and premium support
  • Implementation, continuous monitoring, and analysis

Explore full plan details at Tidio and remember to Get 2 Months Free on Tidio’s Annual Plans when you choose an annual subscription.

Benefits to the User (Value for Money)

Investing in Tidio doesn’t just improve your support—it transforms how you engage and retain customers. Here’s what I appreciate most:

• Significant Cost Savings: Automate up to 64% of interactions, cutting staffing expenses and reducing overhead.
• Scalable Growth: Effortlessly handle surges in traffic without hiring additional agents.
• Increased Conversions: Proactive chat triggers and real-time assistance turn browsers into buyers.
• Enhanced Team Productivity: My agents focus on complex issues, and repetitive queries are handled by AI.
• Data-Driven Decisions: Rich analytics reveal trends, highlight bottlenecks, and inform strategy.
• Global Reach: Multilingual AI support expands market opportunities with zero additional staffing.
• Brand Consistency: Fully customizable chat widgets ensure on-brand customer experiences.
• Security & Compliance: Built-in GDPR and CCPA features give peace of mind over customer data.
• ROI Amplification: The free two extra months on annual plans add measurable value up front.

Customer Support

Tidio’s own support mirrors the platform’s promise of rapid, personalized assistance. I’ve tested their live chat countless times—agents connect in under 10 seconds and provide clear, actionable guidance. When I needed to set up a complex Flows automation, a support specialist walked me through each step, even sharing screenshots to ensure I didn’t miss a single detail.

If email is more your style, expect responses within two hours for most tickets. Tidio also offers phone support on higher tiers, allowing direct conversations for critical issues. Between the comprehensive documentation and responsive human agents, any challenge is usually resolved within the same business day.

External Reviews and Ratings

Tidio enjoys glowing feedback across major review sites:

• G2: 4.5/5 stars based on over 300 reviews. Users highlight its intuitive UI and AI accuracy.
• Capterra: 4.6/5 stars with praise for its multi-channel integration and cost-effectiveness.
• Trustpilot: 4.3/5 stars. Customers appreciate the proactive support but occasionally request even deeper CRM connectors.

On the flip side, a handful of users noted rare AI misinterpretations during product launches. Tidio has addressed this by refining its Lyro AI models and expanding support documentation. Similarly, requests for advanced reporting features have led to new dashboard widgets and export options—evidence of Tidio’s commitment to continuous improvement.

Educational Resources and Community

Tidio empowers users with a wealth of educational content. Their official blog covers everything from AI best practices to customer engagement case studies. I often revisit posts on optimizing Flows and chat templates to spark fresh ideas for my own setup.

In addition to written guides, Tidio hosts weekly webinars and video tutorials on YouTube. These step-by-step walkthroughs cover platform updates, advanced customization, and real-world success stories. The user community forum and Slack channel are buzzing with peer-to-peer tips, while Tidio’s product team chimes in with roadmap insights and early access invitations.

Conclusion

Between its robust AI chatbot, unified messaging dashboard, and granular analytics, Tidio has become my go-to solution for delivering responsive, personalized support at scale. The flexible pricing tiers mean there’s a plan that fits any budget and growth trajectory. Plus, right now you can Get 2 Months Free on Tidio’s Annual Plans when you opt for an annual subscription—ensuring you get even more value from the start.

Ready to elevate your customer service and streamline operations? Head over to Tidio and seize this deal before it’s gone. Get started with Tidio for Free Today.