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What Is TimelinesAI?

TimelinesAI is a powerful multi-number shared inbox solution built specifically for WhatsApp. Designed to bridge the gap between individual WhatsApp accounts and professional CRM systems, TimelinesAI centralizes all your conversations into one unified interface. Whether your team is handling sales inquiries, customer support messages, or coordinating internal updates, this tool brings 360° visibility and advanced automation to your fingertips.

Use cases include:

• Small businesses seeking to manage multiple personal or business numbers in a single shared inbox.
• Sales teams wanting direct WhatsApp chat integration with Pipedrive, HubSpot, Zoho, Monday.com or Salesforce.
• Support desks handling high volumes of customer queries and requiring real-time collaboration.
• Marketing departments running mass messaging campaigns without switching between platforms.

Features

TimelinesAI offers a comprehensive feature set that streamlines WhatsApp communication, boosts productivity, and automates repetitive tasks. Below is an in-depth look at its core capabilities.

Multi-number Shared Inbox

Keeping track of multiple WhatsApp accounts can be overwhelming. TimelinesAI’s shared inbox feature brings every conversation into one place:

• Aggregate chats from unlimited WhatsApp numbers (personal or business) in real time.
• Flexible permission settings ensure that each team member sees only the chats they need.
• Assign responsibility for specific conversations to avoid confusion and missed messages.

One-Click CRM Integrations

Eliminate manual data entry by seamlessly syncing WhatsApp messages with your CRM:

• Native integrations with Pipedrive, HubSpot, monday.com, Zoho, Salesforce, and more.
• Sync contacts, conversation history, and media automatically every 24/7.
• Send and receive 1:1 messages straight from your CRM interface and trigger workflows.

Automated Workflows

Stay responsive without lifting a finger. Automate repetitive tasks and ensure no lead falls through the cracks:

• Trigger custom WhatsApp messages when deal stages change in your CRM.
• Automatically create support tickets or tasks for new incoming chats.
• Personalize greetings and follow-ups using any CRM field to boost engagement.

Unified Inbox Interface

Centralize all communications into a single, easy-to-navigate view:

• Filter and label contacts using advanced custom views.
• Bulk-reply campaigns directly from the shared inbox.
• Built-in analytics and reporting to measure response times and team performance.

Isolated Teams in One Workspace

Maintain structure and privacy by creating distinct teams within one account:

• Allocate roles and permissions for separate groups (e.g., sales vs. support).
• Ensure that sensitive conversations remain accessible only to authorized members.
• Streamline onboarding and offboarding by managing all teams in a centralized workspace.

Native Zapier Integration

Quickly connect WhatsApp to 1,000+ apps without writing a single line of code:

• Pre-made Zapier templates for common scenarios like lead routing, notifications, and data enrichment.
• In-app chat support to guide you through setup.
• Full access to TimelinesAI API, Webhooks, and automation tools for custom workflows.

Pricing

Whether you’re an automation enthusiast or need a robust team inbox, TimelinesAI offers plans to fit every need. Below is a detailed breakdown:

• Automation Plan – $10 per seat/month
  Suited for users building low-to-moderate automation workflows. Includes 1,000 workflow actions, basic shared inbox (individual use), full Zapier/Make/API/Webhooks access, and the most cost-effective extra-usage quotes.
• CRM Integration Plan (Most Popular) – $25 per seat/month
  Ideal for sales teams deeply invested in CRM. Offers 1,000 workflow actions, one WhatsApp account per user, native integrations (Pipedrive, HubSpot, monday.com, Zoho, Salesforce), ChatGPT summaries & auto-response, mass messaging via CSV import, CRM-embedded Chrome extension, plus free monthly consulting for teams of 10 or more.
• Shared Inbox Plan – $40 per seat/month
  Perfect for teams managing high volumes of chat. Everything in CRM Integration, plus 2,000 workflow actions, shared inbox interface, filters & labels, auto-assignment, analytics & reporting, bulk reply campaigns, auto-responder and chat dispatcher.
• Mass Messaging & Automation Plan – $60 per seat/month
  Built for outreach and engagement at scale. Includes all Shared Inbox features, 3,000 workflow actions, flexible sending limits, high-volume automation, and upcoming WhatsApp Business API support.

Remember, with our flash sale you can Get 20% OFF TimelinesAI Annual Plans Today and lock in these rates for a full year.

Benefits to the User (Value for Money)

Investing in TimelinesAI brings tangible returns. Here’s what you gain:

• Cost-Effective Collaboration: Sharing one inbox across teams eliminates the need for multiple costly WhatsApp API accounts. Save on licensing fees while boosting productivity.
• Increased Response Rates: Real-time syncing and automation ensure every message is addressed promptly, driving up customer satisfaction and conversion rates.
• Data-Driven Insights: Built-in analytics track metrics like response times, message volumes, and team performance, enabling continuous improvement.
• Scalability: Seamlessly add new numbers, seats, and automation rules as your business grows—without re-architecting your setup.
• CRM ROI Boost: Direct WhatsApp-CRM sync reduces manual work, keeps data accurate, and shortens sales cycles.
• Rapid Onboarding: No-code QR scan setup and intuitive interface mean your team can dive in within minutes.
• Enhanced Security: Role-based permissions and isolated teams protect sensitive data and comply with internal policies.

Customer Support

TimelinesAI prides itself on responsive, knowledgeable support. Whether you’re troubleshooting an integration or fine-tuning an automation, you can reach the team via in-app chat, email, or an online support portal. Typical response times are under one hour during business days, ensuring you never lose momentum.

For larger teams, dedicated phone support and onboarding consulting sessions are available. Detailed documentation, video tutorials, and live webinars further assist in maximizing the platform’s potential—making sure you always get the most out of your subscription.

External Reviews and Ratings

On G2, TimelinesAI consistently scores 4.5/5 stars, with customers praising its ease of setup and robust automation capabilities. Capterra reviewers highlight the time saved by centralized chat management and one-click CRM integrations. Trustpilot testimonials often mention how the shared inbox eliminated “lost message” headaches and improved team accountability.

Some users have requested deeper analytics customization and more advanced segmentation options. The TimelinesAI team is actively working on enhanced reporting modules and will roll out new filter-and-label features in upcoming releases based on this feedback.

Educational Resources and Community

Learning resources abound with TimelinesAI. Their official blog publishes regular posts on WhatsApp marketing best practices, automation tips, and CRM workflows. A comprehensive knowledge base includes step-by-step guides, troubleshooting FAQs, and API documentation to support developers.

Video tutorials and live webinars hosted by product experts walk you through everything from basic onboarding to complex automation scenarios. The Slack community and user forums provide peer-to-peer advice, feature requests, and real-world examples to inspire your next workflow.

Conclusion

Between the powerful multi-number shared inbox, one-click CRM integrations, advanced automations, and flexible pricing tiers, TimelinesAI delivers outstanding value for businesses of all sizes. If you’ve been looking for a way to unify WhatsApp communication, streamline workflows, and boost your sales and support efficiency, now is the time to act.

Ready to seize this opportunity? Click TimelinesAI to grab your Get 20% OFF TimelinesAI Annual Plans Today and start your transformation.