Searching for the ultimate guide to voip providers? You’ve come to the right place. When it comes to choosing a cloud-based phone system that scales with your business, Unitel Voice delivers professional call handling, flexible device support, and a simplified setup that gets you up and running in minutes.

I know how overwhelming it can be to navigate the crowded world of voip providers. I’ve tested countless solutions, and I want you to skip the confusion and focus on what really matters: building relationships with customers, not wrestling with hardware or complex configurations. Unitel Voice has been empowering entrepreneurs, startups, and growing teams for over a decade. With award-winning customer support and an easy 30-day trial, I’m confident you’ll see why I recommend it to readers like you. Let’s dive in and explore how Unitel Voice can transform your business communications.

What is Unitel Voice?

Unitel Voice is a cloud-based virtual phone system designed specifically for business builders seeking a reliable, scalable, and user-friendly solution. By harnessing VoIP (Voice over Internet Protocol) technology, Unitel Voice replaces traditional phone lines with internet-based calling, enabling you to manage all your business calls from any device, anywhere. Among the top voip providers in the market, Unitel Voice stands out with its combination of professional features, competitive pricing, and personal support.

As a fully hosted service, Unitel Voice eliminates the need for on-site PBX hardware or extensive IT expertise. Instead, you get:

• Local, toll-free, or vanity numbers you control online
• Custom call routing based on business hours, team availability, or client type
• Seamless integration with desktop softphones, desk phones, and mobile apps
• Advanced voicemail, team messaging, and presence indicators

Whether you’re evaluating voip providers for the first time or looking to upgrade from an outdated system, Unitel Voice simplifies every aspect of call management so you can focus on growth.

Unitel Voice Overview

Founded with a mission to simplify business communications, Unitel Voice began as a small startup frustrated by the complexity of legacy phone systems. The founders believed that every entrepreneur, regardless of technical skill, should have access to a professional phone solution. This philosophy drove early innovation and attracted a passionate user base.

Over the past ten years, Unitel Voice has grown into one of the most respected voip providers, serving tens of thousands of businesses across North America. Key milestones include:

• 2014: Launched the first desktop softphone client with HD audio
• 2016: Expanded server infrastructure for 99.99% uptime SLA
• 2018: Introduced team messaging and presence indicators
• 2020: Rolled out integrated conferencing and screen sharing
• 2022: Achieved industry awards for customer service excellence

Unitel Voice’s mission remains constant: empower business builders with a phone solution that’s as agile and ambitious as they are. Frequent feature updates, user-driven roadmaps, and a commitment to personal support keep it ahead of most traditional and cloud-based competitors.

Pros and Cons

Pros:

Easy Setup – Activate your business number and have calls flowing in under ten minutes.

Work-from-Anywhere Flexibility – Make and receive calls on laptops, smartphones, tablets, and IP desk phones without VPNs.

Professional Call Handling – Automated greetings, time-of-day routing, and intelligent hunt groups give you Fortune 500-level features.

Scalable Pricing Plans – Start at $9.99/month and scale to accommodate teams of any size.

Personal Support – Real human agents ready to guide you, without long hold times or ticket queues.

Integrated Collaboration – Team messaging, presence indicators, and conferencing eliminate the need for multiple apps.

Cons:

Limited to U.S. and Canada Numbers – International numbers and calling require additional setup or third-party integrations.

No Free Tier Beyond Trial – After the 30-day free period, you must choose a paid plan to continue service.

Advanced Add-Ons Cost Extra – Features like extended call recording storage or premium integrations may incur additional fees.

Features

Unitel Voice’s robust feature set empowers you to handle every call scenario with professionalism and ease. Here’s a deeper dive:

Business Numbers

Project a local presence or expand nationally with:

• Choice of local, toll-free, or vanity numbers
• Easy number porting to retain existing contacts
• Multiple numbers per account for brands or departments

Call Routing & Auto Attendant

Deliver callers to the right resource, every time:

• Time-based routing differentiates business hours, lunch breaks, and after-hours
• Custom menus let callers choose destinations via keypress
• Hunt groups and sequential ringing ensure no call goes unanswered

Mobile App & Desktop Softphone

Stay connected whether you’re in the office or on the road:

• iOS and Android apps replicate desk phone functionality
• Desktop clients for Windows and macOS support video calling and screen sharing
• Seamlessly transfer calls between devices without interruption

Custom Greetings & Voicemail

Create a branded greeting and never miss a message:

• Record multiple greetings for holidays, special campaigns, or departments
• Voicemail transcriptions emailed directly to your inbox
• Save or forward voicemails as MP3s to any team member

Team Messaging & Presence Indicator

Collaborate across teams to resolve customer requests faster:

• One-to-one and group chats built into the phone system
• Presence status (Available, Busy, Away) visible to all users
• Easily escalate a chat into a call or conference

Meetings & Conferencing

Host virtual sessions without third-party tools:

• Integrated audio and video conferencing with dial-in options
• Screen sharing, recording, and meeting notes features
• Calendar integration for scheduling and automated reminders

CRM Integration & Analytics

Connect your phone system to key business apps:

• Native connectors for Salesforce, HubSpot, Zoho, and more
• Automatic call logging and contact syncing
• Call analytics dashboard for metrics on volume, wait times, and agent performance

Unitel Voice Pricing

Select a plan that aligns with your needs and budget. You can review detailed plan comparisons and sign up easily at https://go.thenerdynoob.com/unitelvoice. Annual commitments also offer discounts of up to 20%.

Start-Up

Price: $9.99/month

Ideal for solo entrepreneurs launching a new venture or freelancers seeking a dedicated business line.

• 1 local or toll-free number
• 500 minutes included
• 3 users
• Mobile app only

Unlimited

Price: $24.99/month

Perfect for small teams needing unlimited calling without worrying about overages.

• 1 number
• Unlimited domestic calling
• Unlimited users
• Mobile app only

Office

Price: $29.99/month

Designed for office environments requiring hardware support and advanced features.

• 1 number
• Unlimited minutes
• 3 users included, additional users $9.99/month
• Mobile app, desktop softphone, and desk phone support
• Presence indicators and team messaging

Office-Max

Price: $69.99/month

A comprehensive package for mid-size or rapidly growing businesses with high call volumes.

• 1 number
• Unlimited minutes
• 10 users included, additional users $9.99/month
• All Office features plus priority support
• Advanced analytics and custom reporting

Unitel Voice Is Best For

Different organizations have different communication needs. Here’s who benefits most from Unitel Voice:

Solo Entrepreneurs

A single business owner needs a professional image without complexity. Unitel Voice’s mobile app and voicemail-to-email features ensure you never miss important leads, even when you’re on the move.

Small Teams & Startups

Early-stage companies demand a unified communication platform. Team messaging, shared call queues, and presence indicators keep employees aligned and responsive to client inquiries.

Growing Businesses

As headcount rises, so do the demands on your phone system. Unitel Voice scales effortlessly: add users with a click, expand your number pool, and integrate with CRM systems to streamline workflows.

Remote & Distributed Teams

Unitel Voice’s cloud-native architecture and global conferencing make it ideal for remote-first companies. Your team can collaborate, route calls, and host virtual meetings without VPNs or on-prem hardware.

Customer-Facing Professionals

Consultants, real estate agents, and support teams benefit from custom call menus and intelligent routing, ensuring every caller reaches the right specialist quickly.

Benefits of Using Unitel Voice

• Increased Flexibility: Seamlessly move calls between devices without a hitch.
• Cost Savings: Avoid expensive hardware investments and pay-as-you-grow pricing.
• Professional Image: Custom greetings and auto-attendants make small teams look big and established.
• Scalability: Easily add or remove users, upgrade plans, and adjust features on demand.
• Enhanced Collaboration: Integrated messaging and presence reduce email clutter and speed up response times.
• Reliable Performance: Cloud-hosted infrastructure with built-in redundancy ensures high availability.
• Actionable Insights: Rich call analytics help you optimize workflows and identify growth opportunities.

Customer Support

Unitel Voice is backed by outrageously helpful human support. Whether you’re onboarding a new office or troubleshooting call quality, real people answer your calls and provide expert guidance. No ticket bots, no long waits—just dependable assistance from professionals who understand business communications.

Support channels include phone, email, and live chat, all staffed by the same dedicated team. Regular check-in calls and onboarding sessions ensure you’re leveraging every feature. When you partner with Unitel Voice, you’re never left navigating complex setups or urgent issues alone.

External Reviews and Ratings

On independent review platforms, Unitel Voice earns high marks for ease of use and reliability. Many customers highlight the intuitive dashboard and the speed of porting existing numbers. Frequent praise centers on the human support experience, noting that agents go above and beyond typical help-desk interactions.

Certain feedback points to advanced analytics and international calling as areas for improvement. Unitel Voice addresses these concerns through continuous software updates and expanding its carrier network, ensuring customers see rapid feature enhancements and broader global coverage.

Educational Resources and Community

To help users maximize their investment, Unitel Voice offers a wealth of educational content: a regularly updated blog, step-by-step video tutorials, and live webinars on topics like call center best practices and CRM integrations. New feature releases are accompanied by detailed how-to guides and sample use cases to spark your creativity.

The online community forum connects you with other business builders, where you can exchange tips, share scripts, and collaborate on custom workflows. This peer network, combined with official support, makes adopting VoIP technology a confident, guided experience rather than a leap into the unknown.

Conclusion

When evaluating voip providers, you need a solution that blends reliability, flexibility, and ease of use with scalable pricing and world-class support. Unitel Voice delivers on all fronts, offering robust features like advanced call routing, team messaging, and integrated conferencing—all managed through an intuitive interface. If you’re ready to modernize your business communications and handle calls like a Fortune 500 company on any device, Try Unitel Voice Free for 30 days Today.