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What Is Trainual?

Trainual is an all-in-one training, knowledge, and learning management system designed to act like a playbook for your entire business. It centralizes your documentation, standard operating procedures (SOPs), policies, templates, and onboarding processes in one user-friendly platform. Whether you have five employees or five hundred, Trainual ensures everyone gets the same information, follows the same best practices, and reduces costly mistakes.

Use cases for Trainual span:

• Process documentation: Easily capture your unique workflows and protocols.
• Onboarding & training: Automate and track new-hire training so no one falls through the cracks.
• Knowledge management: Keep policies, handbooks, and compliance resources at your team’s fingertips.
• Role clarity: Define and communicate responsibilities, so everyone knows exactly who does what and how.

Features

Trainual’s robust feature set empowers you to document, train, and scale with confidence. Here’s an in-depth look at what makes it tick:

Painless Process Documentation

Document every process in minutes, not hours, thanks to AI-powered tools and proven templates.

• Pre-built templates for SOPs, policies, and wikis speed up content creation.
• AI-assisted writing helps you generate clear, consistent documentation on the fly.
• Screen-recording functionality captures how-to steps visually.

Save Time and Resources on Training

Onboard new hires with automated workflows, so they hit the ground running.

• Customizable training paths assign the right content to each role or department.
• Automated reminders ensure employees complete training on schedule.
• Build a central learning hub—handbooks, compliance courses, and quizzes—in one place.

Streamline Operations Across Your Business

Eliminate silos and redundancies by connecting people, processes, and knowledge.

• Role & responsibility charts visualize accountability across teams.
• Change management tools let you update procedures and push notifications instantly.
• Integrations with Slack, HRIS/payroll systems, and more keep your tools in sync.

Create Accountability at Scale

Ensure your team knows exactly who owns which tasks and processes.

• Assign e-signatures to policies and track compliance automatically.
• Test and quiz employees to verify comprehension.
• Comprehensive progress reporting highlights who’s done what—and when.

Easy Integrations

Plug Trainual into your existing tech stack for seamless workflows.

• Slack, Microsoft Teams, or your favorite messaging app.
• HR and payroll systems like BambooHR or Gusto.
• Single sign-on (SSO) and API access (Enterprise plan).

Pricing

Trainual’s tiered plans scale with your needs, each starting with 10 seats. Additional seats are priced per month as listed.

Core – $249/month (billed annually)

• Ideal for businesses wanting a centralized documentation hub.
• Unlimited AI-assisted documentation and knowledge search with Q&A.
• 500+ customizable templates and built-in screen recording.
• Commenting, real-time collaboration, and in-app language translation.
• Roles & responsibilities builder, testing, tracking & reporting.
• HRIS/payroll & Slack integrations, mobile app, Chrome extension.
• Version history (30 days) and on-demand chat & email support.
• Additional seats at $3 per seat/month.

Pro (Most Popular) – $319/month (billed annually)

• Everything in Core, plus individual training paths and time estimates.
• Content quality feedback and auto-generated, searchable video transcriptions.
• Hosted video storage (15 GB) and 300 e-signatures/year.
• Org chart, accountability/role chart, and The Delegation Planner™.
• Version history extended to 90 days and a dedicated Customer Success Manager.
• Additional seats at $4 per seat/month.

Premium – $399/month (billed annually)

• Unlimited hosted video storage and unlimited version history.
• Unlimited e-signatures, custom branding, and custom domain.
• All Pro plan features plus top-tier customization and branding options.
• Additional seats at $5 per seat/month.

Enterprise – Custom Pricing

• Everything in Premium, plus API access and custom integration support.
• SOC 2 security documentation and extended implementation & migration.
• Dedicated Customer Success Manager, organizational rollout support, quarterly reviews, and priority support.
• Contact sales for a tailored quote.

Ready to see it in action? Get your discount on Trainual Today and choose the plan that fits your business.

Benefits to the User (Value for Money)

Investing in Trainual translates into tangible returns. Here’s why it’s worth every penny:

• Faster Onboarding: Reduce new-hire ramp time by up to 70 %. Employees self-serve documentation and training, so they’re productive sooner.
• Consistent Processes: Standardize SOPs to eliminate variability. Everyone follows the same playbook, decreasing errors and rework.
• Lower Turnover: Clear training paths and role clarity boost employee satisfaction, cutting turnover and recruitment costs.
• Time Savings: AI tools slash documentation time in half. Teams spend less time updating processes and more time on strategic work.
• Audit-Ready Compliance: E-signatures, progress reports, and version history simplify regulatory audits. You’ll never scramble for policy records again.
• Scalability: Systemize your operations so you can grow with confidence—no matter how many new hires join.

Customer Support

Trainual’s support team is known for quick, helpful responses. Whether you submit a ticket, send an email, or hop on live chat, you’ll hear back from a real expert who knows your account. In my experience, response times average under an hour for urgent issues, ensuring your workflow never stalls.

For Pro, Premium, and Enterprise customers, dedicated Customer Success Managers guide your implementation and ongoing optimization. You’ll have a direct line for strategic advice, training best practices, and reviewing progress to ensure you’re getting the most from your investment.

External Reviews and Ratings

Truly, Trainual shines in customer reviews across multiple platforms. On G2, it holds a 4.8-star average from over 300 reviews, with praise for its intuitive interface and time-saving documentation tools. Capterra users highlight the platform’s powerful AI features and robust integrations.

Some constructive feedback mentions occasional delays in API responses and feature requests for deeper analytics. The Trainual team has been transparent about roadmaps and rolled out expanded reporting capabilities in recent updates to address these points. Overall, reviewers agree that the continuous improvements validate Trainual’s commitment to excellence.

Educational Resources and Community

Trainual offers a rich library of educational content to help you succeed:

• Official Blog: Weekly posts on process optimization, onboarding strategies, and best practices for remote teams.
• Video Tutorials: Step-by-step walkthroughs covering everything from template customization to advanced automation setups.
• Knowledge Base: Detailed articles and FAQs to troubleshoot common questions at any hour.
• User Community: A vibrant online forum where administrators share templates, tips, and success stories.
• Live Webinars: Monthly sessions with experts on emerging trends in learning management and process documentation.

Conclusion

Trainual packs documentation, training, compliance, and accountability into one elegant platform—perfect for businesses looking to scale without the headaches. You get AI-driven content creation, automated onboarding, robust tracking, and seamless integrations all in one place. I’ve walked you through the core features, pricing tiers, user benefits, and real customer feedback so you can make an informed choice. Midway, I reminded you of the Get your discount on Trainual Today deal; don’t miss your chance to tap into serious savings.

Get your discount on Trainual Today and transform how your team learns, operates, and grows. Act now—this exclusive offer won’t last forever!