Searching for the ultimate guide to predictive dialer? You just landed on the right page. With Kixie, you can revolutionize your outreach by integrating advanced calling and texting directly into your CRM. To experience its power firsthand, Try Kixie Free For 7 days Today.

You know how crucial it is to connect with leads faster, boost pipeline growth, and maintain flawless compliance. As someone who’s seen demo after demo, I can tell you that not all systems deliver the same ROI. Kixie has been refining its platform for years, trusted by revenue teams across industries. Now, it’s your turn to supercharge outreach and consistently hit sales targets.

What is Kixie?

Kixie is an all-in-one communication platform built around a powerful predictive dialer. It seamlessly integrates calling and texting into your existing CRM, helpdesk, or productivity tooling. With Kixie, your revenue team works smarter by automating campaigns, boosting connection rates, and capturing every conversation detail.

Kixie Overview

Kixie was founded with a mission to simplify sales communications and empower revenue teams. From its early days as a small VoIP startup, it grew rapidly by adding AI-powered call intelligence, local presence dialing, and advanced analytics.

Today, Kixie supports more than 25 out-of-the-box integrations with leading CRMs, helpdesks, and automation platforms. Its US-based support and open API make custom workflows easy to deploy. What started as a simple dialing solution has evolved into a unified RevTech stack component for marketing, sales, and operations.

Pros and Cons

Seamless CRM integration means no more tab-switching or manual data entry.

AI-powered machine detection skips voicemails, IVRs, and busy signals automatically.

Multi-line power dialer handles up to 10 simultaneous calls for maximum outreach.

Shared SMS inboxes let teams collaborate on messages and internal notes.

Local presence dialing boosts answer rates with dynamic caller ID.

Real-time reporting & live leaderboards foster healthy competition and immediate feedback.

Limited advanced AI features are only available on premium plans.

International calling support is less robust outside US and Canada.

Features

Kixie combines multiple communication tools into one consolidated platform. Below are its standout capabilities:

Multi-line Power Dialer

Dial up to 10 leads at once with session management that adapts to agent availability.

• AI skips unanswered calls and voicemail greetings.
• Configurable pacing and line counts per user.
• Session dashboards to track progress in real time.

Team SMS

Streamline texting with a shared inbox that preserves context and collaboration.

• Group or 1:1 conversations in the same thread.
• Pre-built templates and snippets for quick responses.
• Internal notes to coach or inform teammates.

Connection-Boost

AI-powered local presence dialing automatically selects the best caller ID.

• Progressive Caller ID rotates numbers to avoid spam labeling.
• Built-in spam risk prevention safeguards reputation.
• Higher answer rates from local number familiarity.

Conversation Intelligence

Get detailed insights on every call with sentiment analysis and keyword tracking.

• AI-generated summaries synced to your CRM.
• Searchable transcripts for coaching and compliance.
• Customizable keyword lists to monitor objection handling.

Intelligent Call Routing

Automatically distribute inbound calls based on CRM fields and agent skillsets.

• ACD rules tied to lead status, region, or product line.
• Hassle-free transfers and voicemail fallback.
• Reduced wait times and improved caller satisfaction.

DNC List Compliance

Say goodbye to manual checks with auto-updating do-not-call lists.

• Automatic scrubbing before every dial session.
• Custom DNC import and export capabilities.
• Audit logs for regulatory peace of mind.

Caller ID Reputation

Protect your brand with tools that maintain number health and trust.

• Real-time spam score monitoring.
• Automated remediation suggestions.
• Proactive warnings for high-risk numbers.

Realtime Reporting

Monitor performance with live dashboards, scorecards, and leaderboards.

• Custom metrics and KPI tracking.
• Historical comparisons for pipeline forecasting.
• Instant alerts on dropped calls or agent idle time.

Integrations & API

Connect to 25+ major CRMs, helpdesks, and automation platforms out of the box.

• Webhooks for custom notifications.
• Open API for bespoke workflows.
• US-based expert team to support any integration.

Kixie Pricing

Simple, transparent plans designed to scale with your team and usage:

Professional Plan

Ideal for individual sales professionals seeking core calling and texting tools.

• Business Phone Service with unlimited minutes in US/Canada.
• CRM integration, click-to-call/text, voicemail drop.
• SMS templates and live call coaching.

Single-Line PowerDialer

Perfect for users who need professional features plus basic power dialing.

• All Professional Plan features.
• Single-line PowerDialer with session management.
• Unlimited calling minutes in US/Canada.

Multi-Line PowerDialer (Most Popular)

Designed for high-volume teams that demand speed and advanced call routing.

• All Professional Plan features plus up to 10 simultaneous dial lines.
• AI Human Detection available as a premium add-on.
• Unlimited calling minutes in US/Canada.

Kixie Is Best For

No matter your role, Kixie scales to match your outreach needs and drives better results.

Marketing Teams

Automate calling and texting campaigns, personalize messaging at scale, and optimize send times for maximum engagement.

Business Development

Connect with leads faster using local presence dialing and skip voicemails to achieve 4x higher connection rates.

Inside Sales

Streamline workflows, turn conversations into conversions, and leverage real-time analytics to coach reps live.

Revenue Operations

Centralize communications, ensure compliance, and gain deep insights to scale operations at speed.

Benefits of Using Kixie

• Increased Pipeline Velocity: Automate repetitive tasks and free up reps to focus on high-value conversations.
• Higher Connection Rates: Use AI-driven local presence dialing to answer more calls and avoid spam filters.
• Improved Team Collaboration: Shared SMS inboxes and internal notes keep everyone on the same page.
• Actionable Insights: Conversation intelligence surfaces trends, keywords, and sentiment for continuous improvement.
• Regulatory Confidence: Built-in DNC compliance and caller ID reputation tools minimize legal risk.
• Scalable Growth: From solo sellers to enterprise RevOps, Kixie adapts to your growing needs.

Ready to see how a true predictive dialer transforms your sales process? Try Kixie Free For 7 days Today and start closing more deals with less effort.

Customer Support

Kixie’s US-based support team is available to assist via live chat, email, and phone. Response times average under 30 minutes for critical issues, ensuring minimal downtime for your team.

Whether you’re troubleshooting an integration or customizing your dialer settings, Kixie’s experts provide step-by-step guidance. Comprehensive documentation and how-to videos are also on hand 24/7 for self-serve troubleshooting.

External Reviews and Ratings

Users praise Kixie’s ease of setup, seamless CRM integrations, and immediate uplift in connection rates. Common highlights include the intuitive PowerDialer interface and the time saved by AI-powered machine detection.

Some users note a learning curve around advanced routing rules and desire more granular international calling support. Kixie actively gathers feedback and frequently releases updates to address these requests.

Educational Resources and Community

Kixie’s resource library includes webinars, case studies, and best-practice guides for optimizing calling and texting campaigns. The official blog covers industry trends, sales tips, and product updates.

Join the Kixie community on social channels and user forums to share strategies, ask questions, and network with other revenue professionals. Regular virtual events and office hours foster collaboration and continuous learning.

Conclusion

Implementing a robust predictive dialer like Kixie can revolutionize how your revenue team connects, converts, and collaborates. From 10-line PowerDialer sessions to detailed conversation intelligence, Kixie equips you with the tools to outpace competitors and delight customers. Take the next step in scaling your outreach by trying Kixie Free For 7 days Today.

Ready to unlock sales growth and transform your calling strategy? Try Kixie Free For 7 days Today and see why revenue teams choose Kixie as their go-to predictive dialer solution.