In the market for an unbeatable deal on Helpwise? You’ve hit the jackpot. Today I’m revealing how to claim the best available discount on this powerful team messaging and shared inbox solution. Rest assured, the offer I’m sharing below is the most generous one out there—no hidden catches, no fine print.

Stick around for a few minutes, and I’ll walk you through everything from core features to pricing plans, plus real-world user feedback. By the end, you’ll see exactly how you can slash your yearly spend with the exclusive **Get 29% OFF Helpwise Annual Plans Today** deal. Ready to see why Helpwise could be your team’s next productivity boost? Let’s dive in.

What Is Helpwise?

Helpwise is a shared inbox and team collaboration platform designed to centralize customer communications—email, calls, SMS, live chat, and more—into a unified workspace. Whether you’re a support team handling dozens of inquiries or a sales group making outreach calls, Helpwise makes it easy to coordinate tasks, track every interaction, and never miss a lead or support ticket again. It integrates seamlessly with your existing business tools, letting you log calls, send text messages, and maintain a complete activity trail without switching tabs or juggling multiple apps.

Features

Helpwise offers an extensive suite of features tailored for efficient team collaboration and exceptional customer engagement. Below, I break down the standout capabilities that make Helpwise an all-in-one solution.

1. Make Calls Instantly

Dial out to prospects and customers with just a click:

– Click-to-call button next to any phone number in your shared inbox
– Make calls from the web, desktop, or mobile apps
– Auto-logs each call as an activity to keep your team in the loop

2. Send SMS Directly

Stay in touch via text without leaving Helpwise:

– Click-to-SMS links embedded next to contacts
– Group messaging for campaigns or announcements
– Automated logging of outgoing and incoming messages

3. Track Activities and Notes

Keep a detailed record of every customer interaction:

– View all calls, texts, emails, and internal notes in one feed
– Filter by contact, date, or channel to quickly find past discussions
– Add context with tags, custom fields, and mentions

4. Access Call Recordings and Voicemails

Never miss important details with automatic call capture:

– Automatic recording of inbound and outbound calls
– Voicemail storage for later review
– Downloadable audio files for sharing or compliance

5. Contact Sync Across Platforms

Maintain a single source of truth for customer data:

– Two-way sync with CRM systems and address books
– Real-time updates ensure everyone sees the latest information
– Bulk import/export options for quick onboarding

6. Click-to-Text Links

Streamline texting with one-click actions:

– Text messages sent from the same interface as email
– Quick templates and saved replies for common queries
– Personalize SMS with dynamic fields like {FirstName}

7. Missed Calls Tracking

Never leave a missed call unaddressed:

– Automated alerts and ticket creation for every missed call
– Voicemail-to-email notifications for swift follow-up
– SLA tracking to ensure prompt customer service

8. JustCall Integration

Combine the power of JustCall and Helpwise:

– Click-to-call and click-to-sms buttons in your Helpwise dashboard
– Automatic logging of all JustCall activities as Helpwise tickets
– Unified analytics for calls and messages across both platforms

9. Rapid Setup & Migration

Get your cloud phone system up and running in minutes:

– Instant phone numbers in 70+ countries or port your existing lines
– Guided migration of users, data, and numbers from legacy systems
– No-code configuration for call routing, IVR, and voicemail

10. Workflows & Analytics

Automate processes and measure performance:

– Custom automation rules: assign tickets, escalate based on SLAs
– Campaign builder for calling and SMS outreach
– Detailed dashboards: response times, agent productivity, call outcomes

11. Native CRM & Tool Integrations

Keep all your tools in sync without manual work:

– Pre-built integrations with Salesforce, HubSpot, Zoho, and 100+ others
– Two-way data flow ensures contact details and activity logs stay updated
– API access for custom workflows and advanced use cases

Pricing

Helpwise delivers transparent pricing so you can pick the plan that fits your team size and feature needs. Below is an overview of each tier:

• Standard – $15/user/month
  Perfect for small teams beginning to centralize email, live chat, and social inboxes.
  • Minimum 2, maximum 10 users
  • 3 shared inboxes
  • 15 saved replies
  • Email, live chat, Facebook integration
  • Basic analytics and collaboration features
• Premium – $29/user/month
  Built for growing teams that want advanced automation and omnichannel support.
  • Minimum 2 users
  • 10 shared inboxes, unlimited saved replies
  • 25 automation rules
  • All channels: email, chat, calling, SMS, WhatsApp
  • Advanced analytics, CSAT surveys, AI Assist & Summarize
• Advanced – $49/user/month
  Ideal for large teams needing enterprise-grade control and priority support.
  • Minimum 3 users
  • 30 shared inboxes, unlimited automation
  • SLA rules, AI auto-prioritization, custom views
  • Free chatbot and calling features
  • Single sign-on (SSO) and priority support

Discover all the plans and start saving at Helpwise.

Benefits to the User (Value for Money)

When you invest in Helpwise, you’re not just paying for software—you’re empowering your team to deliver faster, more personalized service while keeping costs predictable. Here’s what you get:

• Centralized Communications: Consolidate email, voice, SMS, and chat into one dashboard to reduce context-switching and increase agent focus.
• Time-Saving Automation: Leverage automation rules and AI-powered summaries to handle routine tasks, freeing your team to tackle high-value interactions.
• Scalable Collaboration: As your team grows, easily add users and shared inboxes without a complicated setup or hidden fees.
• Complete Interaction History: All calls, texts, and emails are logged automatically—no more manual note-taking or missed details.
• Global Phone Numbers: Establish a local presence in over 70 countries instantly, boosting trust and improving response rates.
• Data-Driven Decisions: Access comprehensive analytics on campaign performance, agent productivity, and customer satisfaction.
• Seamless Tool Integration: Keep your CRM, helpdesk, and marketing platforms in sync for a single source of truth across teams.
• Priority Support & SLAs: Advanced plan subscribers enjoy guaranteed response times and direct access to product experts.

Customer Support

Helpwise offers responsive, multi-channel customer support to ensure your platform runs smoothly. Their team is available via email, live chat, and phone during business hours, with after-hours coverage for critical issues. Whether you need help configuring automation rules or integrating a new phone number, you’ll get prompt guidance from experienced support agents.

For more complex requirements, Helpwise provides dedicated account managers and technical consultants under its Advanced plan. From migration assistance to custom workflow setup, they’ll partner with you every step of the way to guarantee a frictionless experience and rapid ROI.

External Reviews and Ratings

On Capterra and G2, Helpwise consistently earns 4.5+ stars. Users praise its intuitive shared inbox interface, powerful Call & SMS integration, and excellent customer service. One G2 reviewer noted, “Helpwise transformed our team’s efficiency—no more lost messages, and our average response time dropped by 40%.”

A few criticisms mention occasional lag during peak hours and a learning curve for advanced automation features. The Helpwise team is actively addressing performance optimizations and has released new tutorial videos to flatten the learning curve. Regular product updates showcase their commitment to continuous improvement.

Educational Resources and Community

Helpwise provides a wealth of resources to help you get the most out of the platform. Their official blog covers best practices in customer support, advanced automation tips, and platform updates. You’ll find in-depth video tutorials on setting up call queues, SMS campaigns, and shared inbox rules on their YouTube channel.

In addition, Helpwise maintains a comprehensive knowledge base with step-by-step guides, API documentation, and troubleshooting articles. An active user community forum connects you with fellow Helpwise administrators to exchange strategies, request features, and share custom workflow recipes.

Conclusion

We’ve covered how Helpwise brings all your team communications—calls, texts, emails, and chat—into a single, easy-to-use shared inbox. From powerful click-to-call/SMS features to automation, analytics, and top-notch customer support, it’s a flexible solution that scales with your business. Don’t miss out on this opportunity to optimize your workflows while saving big.

Get 29% OFF Helpwise Annual Plans Today