In today’s fast-paced digital world, providing exceptional customer support can feel like an uphill battle. Customers expect instant, personalized responses but scaling live agents to meet demand is costly and complex. That’s where an ai chatbot comes in—automating routine inquiries while preserving the human touch.

Tidio brings you an AI customer service chatbot designed to deliver personalized support at scale. Whether you handle hundreds or thousands of daily tickets, Tidio ensures every conversation feels natural, fast, and context-aware. Get Started with Tidio for Free Today and transform your support operations.

Why Personalized Customer Support Matters

Modern shoppers crave seamless interactions. They want quick onboarding, timely order updates, and empathetic resolutions—across chat, email, and social media. Without automation, human agents quickly become overwhelmed, response times lag, and satisfaction dips. An ai chatbot like Tidio bridges this gap, handling repetitive requests instantly and handing over complex issues to your team.

Meet Tidio AI Customer Service Chatbot

Tidio is a comprehensive customer support software that integrates powerful AI with help desk tools. It empowers teams worldwide to deliver consistent, high-quality experiences while reducing workload and boosting revenue.

Offer Personalized Service at Scale

Balance human empathy with automation. Tidio’s Lyro AI Agent uses your existing FAQs, knowledge bases, and help center articles to craft responses that feel tailored to each customer.

Automate 64% of Conversations

• Supports live chat, email, and social media.
• Operates fluently in 12 languages for global reach.
• Handles tasks like order updates, account management, and refunds.

Seamless Handoff to Human Agents

If Lyro AI encounters a complex query, it immediately transfers context to your support team—preserving conversation history for a smooth handoff. Agents manage tickets, route requests, and track performance from one intuitive dashboard.

Key Benefits of Tidio AI Chatbot

• Faster response times: Resolve common issues instantly with AI, freeing agents to tackle high-impact cases.
• Consistent support quality: Deliver uniform answers based on your knowledge base, reducing errors and confusion.
• Scalable operations: Handle spikes in traffic effortlessly without hiring additional staff.
• Multilingual coverage: Engage customers in their native language with 12 supported languages.
• Insightful analytics: Track AI performance, identify trends, and optimize workflows with real-time data.
• Secure and compliant: Maintain full control over your data, while meeting GDPR and CCPA requirements.

Flexible Pricing Plans

Starter – $24.17/mo

• 100 billable conversations
• Basic analytics and live visitor list
• Operating hours settings
• 50 Lyro AI conversations (one-time)
• 100 flow triggers

Growth – From $49.17/mo

• Up to 2,000 billable conversations
• Advanced analytics and Tidio power features
• Remove Tidio branding (add-on available)
• Permissions management
• 50 Lyro AI conversations (one-time) and 100 flow triggers

Plus – From $749/mo

• Custom billable conversation quota
• Dedicated success manager
• Custom branding, multisite support, departments
• OpenAPI access and multilanguage options
• Up to 5,000 Lyro AI conversations

Premium

• Managed Lyro AI service with guaranteed 50% resolution rate
• Priority implementation, analysis, and continuous AI optimization
• Super admin role and premium support
• From 5,000+ Lyro AI conversations

How to Get Started

Implementing an ai chatbot has never been easier. Sign up, customize your chat widget, and connect your knowledge base—then watch Tidio’s AI Agent start resolving queries in minutes.

Get Started with Tidio for Free Today and experience the future of personalized support at scale with an AI chatbot that grows with your business.