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Simplify Website Feedback with Issue Tracking Software

Managing website feedback can quickly become overwhelming when you juggle emails, screenshots, and endless clarifications. If you’ve been researching how to simplify issue tracking software for web projects, you’ve landed in the right spot. With BugHerd, you can transform scattered notes into clear, contextual tasks in seconds—Try BugHead for Free Today.

What is BugHerd, a powerful issue tracking software?

BugHerd is a visual feedback tool designed specifically for web projects. Instead of asking clients to describe changes or bugs in long emails, BugHerd lets them point, click, and comment directly on the live site. Each pin drops a screenshot and captures technical metadata—browser, OS, CSS selector—all automatically. These annotated comments become tasks on a Kanban board, streamlining communication between designers, developers, and clients.

Why use issue tracking software for website feedback?

Traditional feedback methods leave teams chasing vague descriptions: “The button is off,” or “The colors look weird.” An issue tracking software tailored to visual feedback brings clarity:

  • Contextual feedback pinned exactly where it belongs.
  • Automated capture of technical details to eliminate guesswork.
  • Centralized Kanban board to prioritize and manage tasks.
  • Transparent progress tracking for clients and stakeholders.

By adopting BugHerd, your team spends less time decoding feedback and more time shipping improvements.

How BugHerd Works: Key Features

BugHerd combines the simplicity of sticky notes with the power of a project management board. Here’s how it functions:

Visual Pinning

Clients click any element on a live page to drop a pin. This pin:

  • Captures a full-page screenshot.
  • Attaches browser, OS, and device info.
  • Records the CSS selector for developers.

Kanban Task Board

Every feedback pin becomes a task on your project board:

  • Drag-and-drop columns for To Do, In Progress, Done.
  • Assign tasks to team members with clear due dates.
  • Filter, search, and tag for streamlined workflow.

Client Collaboration

No extra logins required. Send clients a link, and they can comment freely:

  • Unlimited client users on every plan.
  • Feedback stays tied to the exact page element.
  • Real-time updates visible to everyone involved.

Integrations & Metadata

Connect BugHerd to your existing tools:

  • Standard integrations: Trello, Slack, GitHub and more.
  • Premium integrations: Jira, Asana, ClickUp, Monday.com.
  • Automatically include browser, OS, and screen resolution data.

Ready to see it in action? Try BugHead for Free Today and watch feedback deadlines shrink.

Top Benefits of Using BugHerd

  • Clear Context: Pins show exactly which element needs attention.
  • Time Savings: Eliminate back-and-forth clarifications.
  • Enhanced Accountability: Assign tasks and track progress on a Kanban board.
  • Technical Insight: Automated screenshots and metadata remove guesswork.
  • Client Satisfaction: Real-time visibility keeps clients in the loop.
  • Scalable Collaboration: Unlimited clients, multiple projects, and robust integrations.

BugHerd Pricing Plans

Whether you’re a small agency or an enterprise team, there’s a plan for you:

Standard – $49/mo

  • 5 members + unlimited client users
  • Unlimited projects
  • Visual feedback on websites, PDFs, images, Figma designs
  • Standard integrations (Trello, Slack, GitHub +12 more)

Studio – $79/mo

  • 10 members
  • All Standard features + increased storage

Premium – $149/mo

  • 25 members
  • Custom branding & enhanced collaboration
  • Premium integrations (Jira, Asana, Monday.com)
  • Client-facing project boards

Custom – Contact for pricing

  • Dedicated success manager
  • Onboarding & training support
  • Single sign-on (SSO)

Getting Started with BugHerd

  1. Create your first project in under a minute.
  2. Install the BugHerd browser extension or embed the JavaScript snippet.
  3. Invite your team and clients to start dropping pins.

The setup is so straightforward, you’ll be capturing context-rich feedback before your next coffee break.

Conclusion

Simplifying your website feedback process doesn’t have to be a juggling act. By adopting BugHerd as your go-to issue tracking software, you gain clarity, save time, and keep clients delighted every step of the way. Ready to eliminate feedback chaos? Try BugHead for Free Today.