Searching for the perfect small business answering service software to streamline your operations and never miss a customer call? Meet Answering Service Care, your dedicated partner in professional call and chat management. Get Started with Answering Service Care Today and experience personalized, reliable support around the clock.

Why Small Businesses Rely on small business answering service software

In a competitive market, every call counts. Without an efficient system, you risk missed opportunities, frustrated customers, and lost revenue. Small teams can’t always handle high call volumes, late-night inquiries, or bilingual requests. That’s where small business answering service software makes all the difference.

Top Challenges Solved by Answering Service Care

• Unanswered calls outside business hours
• High overhead costs from in-house staffing
• Missed or mishandled appointment requests
• Language barriers with Spanish-speaking customers
• Lack of reliable call recording for compliance

Key Features of Answering Service Care

Live Call Answering

Our trained agents handle every call with care, representing your brand professionally. They follow your custom scripts and ensure accurate message retrieval.

24/7 Live Chat Support

Instantly engage website visitors and convert more leads with our live chat feature. Agents respond to chats in real-time, guided by your guidelines.

Bilingual Service

Expand your reach with full English and Spanish support. Our bilingual team ensures clear communication and exceptional service for all callers.

Appointment Scheduling

Using Acuity, we manage your calendar flawlessly—no more double-bookings or missed appointments. Access your schedule anytime via our portal.

Call Recording and Instant Replay

With our proprietary Instant Replay tool, record, store, and access call recordings for 30 days through an online portal. Ideal for medical, legal, or financial services that demand accurate records.

Flexible Pricing Plans

Whether you’re just starting or managing high volumes, our plans fit your budget:

• Starter: $40/month | Pay-as-you-go calls at $1.65 each
• Small Business: $179/month includes 100 minutes; additional at $1.62
• Pro (Most Popular): $319/month includes 250 minutes; additional at $1.52
• Enterprise: $599/month includes 500 minutes; additional at $1.28

Live Chat plans:

• Starter: $35/month | $5 per additional chat
• Small Business: $145/month includes 30 chats; $5 extra
• Pro (Most Popular): $245/month includes 50 chats; $5 extra
• Enterprise: $400/month includes 100 chats; $5 extra

Ready to see which plan fits your needs? Get Started with Answering Service Care Today and let us craft a package that’s right for you.

How It Works

1. Consultation: Tell us about your call volume, industry, and specific challenges.
2. Customization: We build scripts and workflows tailored to your business.
3. Setup: Personalize your greeting, configure call forwarding, and integrate our Secure App.
4. Go Live: Our agents begin handling your calls and chats seamlessly, letting you focus on core tasks.

Why Answering Service Care Stands Out

• Family-owned since 1974 with award-winning service
• Rigorous onsite training ensures top-tier agents
• Proprietary software for quick access to client data
• Industry recognition from ATSI and CAM-X
• Dedicated support through phone, email, and secure app

Maximize Your Efficiency with small business answering service software

Take control of your customer communications with the leading solution in the market. Eliminate missed calls, reduce overhead, and deliver outstanding experiences around the clock. Get Started with Answering Service Care Today to boost efficiency and grow your business.