Transform Your Landline with a Cloud Phone System
Are you still relying on a traditional landline for your business calls? It’s time to upgrade to a modern cloud phone system that brings flexibility, scalability, and intelligence to your daily communications. With Freshcaller, you can transform your landline into a powerful, feature-rich voice platform that adapts to your growing needs. Try Freshcaller Free for 14 days Today and experience the difference in just minutes.
Why Upgrade Your Landline to a Cloud Phone System?
Traditional landline setups often mean missed calls, complicated hardware, and limited reporting capabilities. By moving to a cloud-based solution like Freshcaller, you:
- Eliminate bulky PBX equipment and on-premise maintenance.
- Allow agents to take calls from anywhere—office, home, or on the go.
- Gain real-time insights into call metrics, agent performance, and customer sentiment.
- Leverage AI-driven voice bots to handle routine queries and reduce wait times.
What Is Freshcaller?
Freshcaller is a cloud-based contact center solution and part of the Freshdesk family, renowned for effortless conversations. It lets you make and receive calls, set up advanced call routing, and convert a call into a ticket with a single click.
Key Benefits of Transforming Your Landline
- No Missed Calls: Intelligent inbound routing and failover features ensure every customer gets through.
- Lower Wait Times: AI-powered voice bots and speech-enabled IVR automate repetitive tasks and speed up resolutions.
- Always Available Support: Purchase numbers in 90+ countries or bring your own carrier for global reach.
- Scalable Setup: From a two-seat team to an enterprise-grade contact center, scale up in a few clicks.
- Remote-Ready Workforce: Empower agents to collaborate and resolve issues from anywhere with live dashboards and notifications.
- Complete Visibility: Access call recordings, transcripts, and lifecycle data to monitor performance and boost satisfaction.
Core Features That Reinvent Your Landline
Advanced Inbound Routing
Handle any call scenario by creating skill-based routing, holiday schedules, and queue callbacks. Ensure high-priority callers are connected first.
Voice AI Capabilities
Deploy AI bots to:
- Answer repetitive queries instantly.
- Collect caller information and route accordingly.
- Reduce agent workload and call abandonment.
Built-in Call Recording and Analytics
Access detailed call recordings, post-call transcripts, and performance dashboards. Monitor agent activity, service levels, and customer sentiment with ease.
Global Phone Numbers
Buy local and toll-free numbers in over 90 countries or port your existing landline numbers to maintain brand consistency.
Flexible Pricing Plans
Freshcaller offers transparent, usage-based pricing so you only pay for what you need.
| Plan | Price (per agent, monthly) | Free Incoming Minutes |
|---|---|---|
| Free | $0 + pay/min | None |
| Growth | $18 + pay/min | Up to 2,000 |
| Pro | $47 + pay/min | Up to 3,000 |
| Enterprise | $83 + pay/min | Up to 5,000 |
Each plan includes core features like call notes, custom greetings, and basic call queues. Higher tiers unlock advanced IVR, call barging, and SLA monitoring.
How Different Teams Can Benefit
Customer Support
Resolve inquiries faster by integrating voice with ticketing. Automatically convert calls to tickets in Freshdesk for seamless follow-up.
Sales
Track call metrics and monitor agent status to optimize outreach. Use parallel calling to reach more prospects efficiently.
Remote Teams
Enable agents to work from home or office with equal access to call features. Managers can listen in, barge, or whisper for training and quality assurance.
Enhancing Customer Satisfaction
- Personalized Interactions: Greet callers with custom messages based on their location or account status.
- Faster Resolutions: Use recorded call data and transcripts to understand issues before the call ends.
- Consistent Experience: Provide high-quality voice calls across devices with secure, reliable infrastructure.
Seamless Integration with Freshdesk
Freshcaller’s tight integration with Freshdesk means you can handle voice, email, chat, and social messages from one unified console. Agents never have to switch tabs, and supervisors get a holistic view of all customer interactions.
Curious about how it works? Try Freshcaller Free for 14 days Today and see how easily you can retire your old landline system.
Customer Support and Resources
Our dedicated support team is available 24/7 via chat, email, and phone. Access webinars, documentation, and community forums to get the most out of your cloud phone platform.
Get Started in Minutes
Switching from a landline to Freshcaller takes just a few steps:
- Sign up for a free account.
- Buy or port your number.
- Configure routing rules and IVR menus.
- Invite your agents and start taking calls.
It’s that simple—no hardware installation required, no downtime, and instant global reach.
Conclusion
If you’re ready to replace your outdated landline with a scalable, cloud-based voice solution, Freshcaller is the answer. From AI-driven bots to advanced analytics and seamless Freshdesk integration, it has everything modern businesses need. Try Freshcaller Free for 14 days Today and transform the way you communicate with your customers.
