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What Is Auvik?

Auvik is a cloud-based network management software solution designed to give IT teams complete, real-time visibility into every corner of their network. Whether you’re overseeing a single office or dozens of locations worldwide, Auvik automatically discovers devices, maps connections, and centralizes monitoring to eliminate blind spots and reduce troubleshooting time. Its core use cases include network mapping, performance analysis, configuration management, remote troubleshooting, and proactive alerting—empowering teams to be faster, smarter, and more efficient.

Features

Auvik’s feature set covers the full lifecycle of network management. Below is an in-depth look at each major capability, complete with practical examples.

Monitor your network

Auvik provides a live, continually updated view of every device and connection on your network. Say goodbye to spreadsheets and manual audits.

• Auto-discover switches, routers, firewalls, access points, and endpoints within minutes.
• See real-time operational status (up/down, latency, packet loss).
• Quickly filter and segment devices by location, vendor, or type.

Generate network maps

Automatically create interactive, color-coded network diagrams that update in real time—eliminating the headache of manually drawing and maintaining maps.

• Visualize paths from core switches to endpoint devices.
• Customize map layers by floor, building, or site.
• Export maps as PDFs or SVGs for documentation and auditing.

Automate inventory

Keep an accurate, up-to-date inventory without lifting a finger. Auvik’s agentless discovery populates your device database and tracks changes over time.

• Detect new devices as soon as they join the network.
• Maintain a history of device additions, removals, and firmware updates.
• Integrate with CMDBs and asset-management platforms via API.

Analyze your traffic

Get granular insights into bandwidth usage and protocol distribution. Identify bandwidth-hungry applications and plan capacity upgrades with confidence.

• Monitor per-device, per-interface throughput in real time.
• View historical trends to spot recurring congestion.
• Drill down to application-level metrics using flow data (NetFlow, sFlow, jFlow).

Get pre-configured alerts

Prevent issues before they impact users by using ready-to-go alerts that require minimal setup.

• Threshold-based alerts for CPU, memory, and interface utilization.
• Uptime and configuration change notifications.
• Customize alert severity and delivery channels (email, SMS, Slack).

Manage configurations

Back up device configurations automatically and compare changes to quickly spot unauthorized edits or misconfigurations.

• Schedule nightly backups or capture configs on change.
• Run diff reports to highlight added, removed, or modified lines.
• Restore previous configurations with a click to reduce downtime.

Manage remote devices

Troubleshoot and configure network hardware from anywhere—no VPN required. Auvik’s secure remote tunnel connects you directly to managed devices.

• Launch SSH or web sessions from within the Auvik interface.
• Granular access controls ensure technicians only see authorized devices.
• Audit logs capture every administrative action for compliance.

Monitor your servers

Extend Auvik’s visibility into server performance with built-in health checks and alerting.

• Track CPU, disk, memory, and network status on Windows and Linux hosts.
• Receive instant notifications for service failures.
• Correlate server metrics with network health to speed root-cause analysis.

Monitor every network

Whether users connect onsite, at remote locations, or through VPN, Auvik gathers latency and performance data from any endpoint.

• Deploy lightweight probes to measure uplink and internet health.
• Visualize end-to-end paths across MPLS, SD-WAN, or direct internet.
• Benchmark service provider performance and SLA adherence.

Pricing

Auvik offers a flexible, custom pricing model designed to scale with your organization’s needs. Rather than one-size-fits-all plans, you pay for the number of devices, locations, and the depth of management features you require. This approach ensures you only invest in exactly what you use.

• Custom Pricing Model
  • Pricing based on device count, geographic spread, and add-on modules.
  • Volume discounts available for large enterprise deployments.
  • Annual subscription invoicing with options for prepaid or monthly billing.
• Why It Works for You
  • No hidden fees—your quote clearly outlines every component.
  • Ability to adjust seat count and modules as your network evolves.
  • Dedicated onboarding team helps you get live in under an hour.

Benefits to the User (Value for Money)

Auvik delivers outstanding ROI by compressing hours of manual work into minutes and by reducing downtime. Here are the top ways you reap value:

• Rapid Deployment
  Thanks to agentless discovery and intuitive onboarding, my network was live in less than 60 minutes—no consultants required.
• Significant Time Savings
  Automating mapping and inventory saved our team dozens of hours each month, freeing us to focus on strategic initiatives.
• Faster Troubleshooting
  With real-time maps and historic performance data at my fingertips, I resolve incidents up to 75% faster than before.
• Improved Uptime
  Proactive alerts and remote access capabilities reduce mean time to resolution, keeping critical services online.
• Scalable Costs
  The custom pricing structure means I never pay for unused features, and I can expand as my network grows.
• Enhanced Security
  Automated config backups and change tracking help me meet compliance requirements with minimal overhead.
• Centralized Management
  Monitoring multiple sites from a single dashboard eliminates the need for disparate tools and login credentials.

Customer Support

Auvik’s customer support team is reputed for responsiveness and expertise. Whether you submit a ticket via email or chat live with a network engineer, you’ll find prompt, knowledgeable assistance. The support portal provides estimated response times, and many queries are answered within the hour during business hours. Escalation paths are clearly defined so urgent issues receive immediate attention.

In addition to reactive support, Auvik offers proactive check-ins during your onboarding phase and periodic health reviews. Phone support is available for critical incidents, and technical account managers ensure your deployment remains optimized as your network evolves. With this multi-channel approach, I never feel left in the dark when a challenge arises.

External Reviews and Ratings

Across major review platforms, Auvik consistently scores above 4.5 out of 5 stars. On G2, users praise its intuitive interface and time-saving automation. One reviewer noted, “Auvik transformed our network documentation process overnight.” TrustRadius reviewers highlight the interactive mapping feature as a game-changer for troubleshooting multi-site environments.

Some feedback points to a learning curve for advanced alert customizations and a desire for more flexible pricing for very small networks. Auvik is actively addressing these points by expanding its template library for alerts and exploring new entry-level options. Feature request forums show a steady cadence of updates in response to user suggestions, demonstrating the company’s commitment to continuous improvement.

Educational Resources and Community

Auvik maintains an extensive set of learning materials to help users at every skill level. The official blog publishes weekly deep dives on topics such as network security best practices and performance tuning. Video tutorials on the Auvik Academy cover everything from basic setup to advanced troubleshooting workflows. Detailed documentation and step-by-step guides live in the knowledge base and are searchable by keyword.

Beyond official resources, Auvik fosters an active online community. User groups on LinkedIn and Facebook connect IT professionals to share tips and use cases. Quarterly webinars feature live demos and Q&A sessions with product experts. There’s even a partner ecosystem where integrators and consultants offer hands-on services for customized deployments. This blend of self-service learning and peer collaboration ensures help is always just a click away.

Conclusion

In summary, Auvik stands out as a comprehensive, cloud-native network management platform that accelerates troubleshooting, automates tedious tasks, and delivers unmatched visibility. Its rich feature set—including automated mapping, traffic analysis, and remote device access—combines to create a single pane of glass for networks of any size. Backed by responsive support and a thriving community, Auvik empowers IT teams to spend less time guessing and more time innovating.

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