Searching for the ultimate guide to crm with calling? You just landed on the right page. I’ve spent years testing solutions, and I’m excited to show you how Close CRM can transform your sales process. Whether you’re chasing leads, nurturing prospects, or closing deals, having integrated calling within your CRM changes the game.

If you’ve ever felt bogged down by switching between dialing apps, spreadsheets, and email clients, you’re not alone. Close CRM has been trusted by thousands of growing teams since its launch, winning accolades for its speed and usability. Ready to see for yourself? Try Close Free for 14 days Today and experience a true crm with calling that works as hard as you do.

What is Close CRM and crm with calling?

Close CRM is an all-in-one sales platform built to streamline your outreach, with calling at its core. Unlike traditional CRMs that bolt on calling, Close CRM was designed from day one for high-volume prospecting. It consolidates call dialers, scripts, voicemail drops, and call analytics right alongside email sequences and pipeline management. Every feature is crafted to keep your reps focused on what matters most—engaging prospects and closing deals.

With native click-to-call functionality, automatic call logging, and customizable call statuses, you’ll finally have real-time visibility into your team’s outbound efforts. No more manual data entry. No more lost leads in siloed tools. Just pure selling momentum powered by a true crm with calling.

Close CRM Overview: A crm with calling powerhouse

Close CRM was born out of the founder’s frustration with juggling multiple sales tools. In 2013, Sales Hacker disrupted the space by releasing an early prototype that combined calling and email follow-ups. The mission was clear: build a CRM that’s lightning-fast, intuitive, and deeply focused on customer relationships.

Growth accelerated as small businesses and startups flocked to a system that didn’t require weeks of onboarding or an army of admin staff. Today, Close CRM serves thousands of customers worldwide, from one-person teams to mid-sized companies. It continues to innovate, adding AI-powered call summaries and advanced reporting features—all while maintaining an interface anyone can master in hours, not months.

Pros and Cons

Pro: Built-in calling with power dialer, click-to-call, and voicemail drop saves hours every week.

Pro: Easy onboarding—get your team up and running in hours, not weeks.

Pro: Seamless email automation alongside call sequences for multi-channel outreach.

Pro: Up to 50% faster than legacy CRMs, thanks to a clean, modern interface.

Pro: Deep integrations via Zapier and webhooks connect to your favorite apps.

Pro: Real-time reporting and dashboards to track call volume, talk time, and conversion rates.

Con: Limited native integrations compared to some enterprise CRMs—rely on Zapier for advanced workflows.

Con: No free forever plan; only a 14-day trial before subscribing.

Features for crm with calling in Close CRM

Close CRM packs every essential tool for unified outreach. Here are the standout capabilities that make it the top choice for teams focused on phone-centric selling.

Power Dialer

The built-in power dialer automatically calls through your lead list in sequence. No manual dialing, no distractions—just a steady stream of conversations. Key benefits include:

• Automated dialing with adjustable pace.
• Instant logging of call outcomes and notes.
• Pause, resume, or skip numbers on the fly.

Click-to-Call & Local Presence

Click-to-call transforms any phone number into a dial link. Combined with local presence dialing, you can display area codes that match your prospect’s location, boosting answer rates by up to 30%.

Voicemail Drop

Record personalized voicemails and drop them automatically when a call goes unanswered. This lets you leave consistent, high-quality messages without waiting on hold or dialing again.

Email Sequences

Integrate calling and emailing with multi-step sequences. Design cadences that alternate calls, voicemails, and emails to engage prospects at the right intervals.

Pipeline Management

Visual Kanban pipeline with drag-and-drop deals. Customize stages, set probability percentages, and track deal value to forecast revenue accurately.

Reporting & Analytics

Monitor call metrics, team performance, and email engagement in real time. Export custom reports or schedule them to land in your inbox weekly.

Close CRM Pricing for crm with calling solutions

Close CRM offers transparent plans designed to grow with your team. No hidden fees—only features that drive results.

Starter

Price: $29/user/month (billed annually)

Ideal for solopreneurs and small teams just beginning outbound calling.

• Unlimited calling within the US
• Email sequences
• Basic reporting

Professional

Price: $69/user/month (billed annually)

Perfect for growing teams needing advanced automation and analytics.

• Everything in Starter
• Custom call scripts
• Advanced reporting dashboards
• Integration via Zapier

Business

Price: $99/user/month (billed annually)

Best for established inside-sales teams scaling international calling and workflows.

• Everything in Professional
• Multi-currency calling credits
• Priority support
• Single sign-on (SSO)

When you’re ready to consolidate your tech stack and supercharge your team’s outreach, head over to Close CRM.

Close CRM Is Best For crm with calling use cases

Whether you’re a one-person shop or a growing inside-sales department, Close CRM adapts to your needs.

Startups

Need to move fast with tight budgets? Close CRM’s rapid onboarding and all-in-one calling capabilities let you hit the ground running without cobbling together multiple apps.

Small Businesses

Manage your entire outreach in a single platform. Save on subscription costs, reduce complexity, and empower your sales reps to focus on conversations, not admin work.

Remote Teams

With cloud-based calling and shared pipelines, every team member sees the same data—whether they’re in New York, London, or San Francisco.

Inside Sales Departments

High-volume dialing, real-time dashboards, and reporting enable managers to coach reps, optimize scripts, and forecast revenue with precision.

Benefits of crm with calling in Close CRM

• Increased Productivity: Automate dialing and follow-ups so reps spend more time talking and less time toggling tabs.
• Higher Answer Rates: Local presence and click-to-call features improve connection rates.
• Consistent Outreach: Voicemail drops and email sequences ensure every lead gets timely touchpoints.
• Clear Visibility: Real-time analytics help you identify bottlenecks and replicate winning strategies.
• Scalable Workflows: Customize sequences and integrations as your team grows.

Customer Support

Close CRM’s support team is available via live chat, email, and in-app help. Most queries are answered within a few hours, and critical issues receive priority attention. Whether you need help setting up your first calling campaign or troubleshooting an integration, friendly experts are standing by.

In addition to direct support, Close CRM offers an extensive knowledge base, video tutorials, and webinar sessions. Every new feature is accompanied by step-by-step guides, ensuring your team stays productive and confident.

External Reviews and Ratings

On G2 and Capterra, Close CRM consistently earns 4.5-star averages. Users praise its intuitive UI, fast performance, and robust calling features. Many note that switching to Close CRM led to a measurable increase in call volume and revenue within weeks.

Some critical feedback mentions the learning curve for advanced automations and reliance on Zapier for certain integrations. Close CRM addresses these by regularly adding new native integrations and enhancing workflow templates based on user feedback.

Educational Resources and Community

Close CRM maintains a rich blog covering best practices in outbound sales, cold calling scripts, and email templates. Weekly webinars feature guest experts sharing tips on scaling outreach and mastering objection handling. The community Slack group hosts thousands of sales professionals exchanging ideas, challenges, and successes around crm with calling.

Conclusion

Implementing a true crm with calling doesn’t have to be complicated or costly. Close CRM brings every tool your team needs into one fast, user-friendly platform. From power dialing to voicemail drops, email sequences to reporting dashboards, everything is designed to keep reps selling instead of juggling apps.

Ready to close more deals faster? Try Close CRM and see how an integrated calling CRM can transform your workflow. Try Close Free for 14 days Today.