Supercharge Growth with Referral Software Solutions
Searching for the ultimate guide to referral software? You’ve come to the right place. I know firsthand how powerful word-of-mouth can be, and that’s why I rely on Stamped to transform my customers into passionate advocates. In this in-depth article, I’ll walk you through everything you need to know about choosing and implementing the best referral solution for your e-commerce brand.
You’ve probably struggled to turn one-time buyers into repeat customers, or felt that your marketing spend just isn’t delivering the right ROI. I’ve been there, too—and discovering a robust referral software platform changed my growth trajectory. With Stamped’s proven tools and easy setup, you’ll see how seamlessly you can harness authentic recommendations to supercharge sales.
What is Stamped?
Stamped is a comprehensive e-commerce platform designed to combine reviews and loyalty programs—points, VIP tiers, and referrals—into one seamless experience. By integrating powerful referral software features, Stamped enables brands to reward customers who refer friends and family, track those referrals in real time, and optimize every step of the advocacy journey. Whether you’re capturing user-generated content or measuring Net Promoter Score, Stamped is built to elevate your brand credibility and drive sustainable growth.
Stamped Overview
Launched in 2013, Stamped began with a simple mission: give every e-commerce brand the tools to build trust through authentic customer voices. Over the years, the platform has grown rapidly, attracting high-profile clients across industries—from fashion to home goods—while constantly innovating. With integrated AI analytics, Google Shopping and Instagram shoppable galleries, Stamped has cemented its reputation as the go-to solution for brands serious about reputation management and social proof.
Stamped’s founders recognized early on that true growth stems from delighted customers advocating on your behalf. Today, the platform boasts over 5,000 e-commerce merchants, robust data protection compliant with industry standards, and a dedicated enterprise support team. Whether you’re a small start-up or an established powerhouse, their intuitive setup and top-tier features make Stamped an easy choice to power your referral campaigns.
Pros and Cons
Pro: All-in-one solution combining reviews, loyalty points, VIP tiers, and referral software to streamline customer engagement.
Pro: Visual user-generated content tools to enrich product pages with photos and videos.
Pro: Integrated AI analytics for actionable insights and optimized marketing decisions.
Pro: Seamless integrations with Shopify, Klaviyo, Google Shopping, and social platforms.
Pro: Scalable pricing tiers tailored to individuals, mid-sized businesses, and enterprises.
Pro: State-of-the-art data protection meeting the most demanding compliance requirements.
Con: Some advanced features require higher-tier subscriptions, which can be pricier for smaller brands.
Con: Customization for enterprise clients can involve longer onboarding timelines.
Features
Stamped’s feature set is designed to guide your customers from discovery to advocacy effortlessly. Below are the core modules that bring your referral program to life.
Product Reviews and Ratings
Collect and showcase high-quality product and checkout reviews to build trust and answer purchase objections:
- User-submitted star ratings and detailed text feedback
- Community Q&A to address customer inquiries directly on product pages
- Smart integration with Google Product Ratings for enhanced visibility
Visual User-Generated Content
Amplify your social proof by displaying customer photos and videos:
- Shoppable Instagram galleries that turn your feed into a conversion channel
- Customizable galleries for website product pages
- Easy moderation and tagging to maintain brand consistency
Net Promoter Score (NPS) Surveys
Measure customer loyalty and sentiment with real-time NPS data:
- Automated survey triggers based on purchase or browsing behaviors
- Actionable dashboards to prioritize feedback and drive improvements
- Integration with CRM tools for follow-up campaigns
Points and Rewards Program
Motivate repeat purchases and referrals with a flexible points system:
- Reward actions such as purchases, social shares, and account sign-ups
- Custom referral codes and URLs to track successful referrals
- Analytics dashboard for monitoring points redemption and engagement rates
VIP Tiers
Distinguish and reward your most valuable customers with tiered benefits:
- Define multiple VIP levels with escalating perks
- Exclusive discounts, early access, and special gifts
- Dynamic tier upgrades based on points accumulation
Referral Program
Turn loyal customers into brand ambassadors with a fully featured referral system:
- Automated emails to encourage referrals after key interactions
- Personalized links to share via social media or email
- Tracking dashboard to measure referral conversions in real time
Integrated Artificial Intelligence
Leverage machine learning to optimize your marketing strategy:
- Product recommendation engine for cross-sell and upsell opportunities
- Sentiment analysis on review content to highlight areas for improvement
- Predictive analytics to forecast loyalty and churn risks
Stamped Pricing
Stamped offers flexible pricing plans across three main tiers—Reviews & Loyalty, Reviews-only, and Loyalty-only—ensuring you pay for exactly what you need.
Reviews & Loyalty Plans
Business – $279/mo
Ideal for mid-sized businesses processing up to 1,500 orders per month.
- Product, checkout, photo, and video reviews
- Points and referral program with full custom branding
- Helpdesk, ESP, and Shopify POS integrations
Professional – $659/mo (Recommended)
For growing businesses up to 3,500 orders per month, plus VIP tiers and Google Seller Ratings.
- All Business features
- VIP Tiers for your top customers
- Google Seller Rating integration
Enterprise – Custom
Custom solution for high-volume merchants, including API access and dedicated support.
Reviews-only Plans
Basic – $23/mo
Great for individuals with up to 200 monthly review requests and free SMS credits.
- Photo and checkout reviews
- Integration with Klaviyo
Premium – $59/mo
Professional features including CSS customization and visual galleries.
- Up to 500 requests
- Option to connect three review integrations
Business – $149/mo (Recommended)
Perfect for mid-sized brands with up to 1,500 requests, Google Product Ratings, and video reviews.
- Community Q&A
- Multiple ESP integrations
Professional – $299/mo
Advanced features like NPS surveys and shoppable Instagram galleries for high-growth brands.
Enterprise – Custom
Highest tier with API access, dedicated onboarding, and tailored support.
Loyalty-only Plans
Premium – $59/mo
Starter loyalty features for up to 500 monthly orders, including advanced points and referral codes.
Business – $179/mo (Recommended)
Full suite for mid-sized brands with HTML/CSS editor and multi-language support.
Professional – $479/mo
VIP programs and expanded order capacity for growing merchants.
Enterprise – Custom
Enterprise-grade loyalty solution with API access and dedicated success manager.
Stamped Is Best For
No matter your business size, Stamped’s modular approach ensures you only adopt the features you need.
Start-ups and Solopreneurs
Benefit from the free or low-tier plans to collect your first reviews and set up a basic referral loop without a big investment.
Mid-Sized E-commerce Brands
Scale your customer base quickly with integrated loyalty, VIP tiers, and referral software built into your review flow.
High-Volume Enterprises
Leverage API access, dedicated onboarding, and enterprise-grade security compliance to manage millions of orders seamlessly.
Benefits of Using Stamped
- Amplified Trust: Authentic customer reviews and referrals create social proof that drives conversions.
- Increased Lifetime Value: Loyalty points and VIP perks encourage repeat purchases.
- Data-Driven Decisions: AI insights and NPS surveys reveal what makes your customers happiest.
- Streamlined Operations: One platform for reviews, referrals, and loyalty programs reduces complexity.
- Seamless Integrations: Connect with Shopify, Klaviyo, Google Shopping, and more.
Customer Support
Stamped prides itself on responsive, knowledgeable support teams available via live chat, email, and dedicated helpdesk portals. Whether you have a quick setup question or need advanced customization guidance, Stamped’s support staff aims to resolve your issues within hours—or even minutes during business hours.
Enterprise customers receive a dedicated Customer Success Manager to ensure a smooth onboarding, ongoing customization, and regular strategy sessions. Every plan includes access to an extensive knowledge base, video tutorials, and prioritized feature requests to keep your referral software and loyalty programs running at peak performance.
External Reviews and Ratings
Across G2, Capterra, and Trustpilot, Stamped earns praise for its ease of use and powerful integrations. Reviewers highlight how quickly they can deploy referral campaigns and see measurable lift in new customer sign-ups. The visual UGC galleries also receive high marks for boosting engagement and on-site time.
Some negative feedback mentions the learning curve for advanced customization and occasional delays when scaling beyond the standard plans. Stamped addresses these concerns by offering tailored onboarding, dedicated success managers for enterprise clients, and ongoing product webinars to flatten the learning curve.
Educational Resources and Community
Stamped offers a wealth of educational materials to help you master referral software and loyalty marketing. Their official blog features case studies, step-by-step guides, and industry insights. Monthly webinars cover topics like “Maximizing Referral ROI” and “AI-Driven Review Management.” For peer support, the Stamped community forum connects you with thousands of fellow e-commerce professionals sharing best practices and creative campaign ideas.
Conclusion
By now, you’ve seen how a dedicated referral software solution like Stamped can elevate your brand credibility, boost repeat purchases, and trigger a steady stream of new customers. From comprehensive reviews and loyalty programs to AI-powered insights and enterprise-grade support, Stamped brings every tool you need under one roof. Ready to turn your loyal customers into your best marketing channel? Midway through your journey, consider the seamless integrations and intuitive workflows you’ll unlock with Stamped.
