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Stick around for the next few minutes—inside, I’ll walk you through everything you need to know about SimpleTexting’s standout features, pricing tiers, real user feedback, and more. Plus, you’ll see how this 20% discount can supercharge your marketing ROI while making customer communication a breeze. Ready for the deep dive? Let’s go!

What Is SimpleTexting?

SimpleTexting is an all-in-one SMS marketing and two-way texting service designed to help businesses—especially small and medium-sized ones—connect directly with customers via text messages. Whether you’re sending mass marketing blasts, setting up automated workflows, or engaging in personalized two-way conversations, SimpleTexting provides the platform, tools, and compliance support you need to handle every aspect of SMS communication.

Use cases include:

• Promotional campaigns: Flash sales, limited-time offers, coupon codes
• Customer support: Real-time responses, FAQs via text
• Automated alerts: Appointment reminders, shipping notifications
• Lead generation: Text-to-join keywords, web-based opt-in forms
• Behavior-based messaging: Triggered texts based on customer actions

Features

SimpleTexting is packed with powerful features that cover every stage of SMS marketing— from list building to campaign execution to analytics. Below, I break down each major capability and show you how they can be put to work in your business.

Mass Texting & SMS Campaigns

Reach hundreds, thousands, or even tens of thousands of contacts in a single click. SimpleTexting’s mass texting feature makes large-scale campaigns effortless.

• Segment your audience by tags, custom fields, or subscription date
• Personalize messages with merge fields like {FirstName} and {LastPurchase}
• Schedule sends in advance or send immediately
• Monitor delivery rates and engagement in real time

Two-Way Messaging

Move beyond one-way blasts—engage customers in genuine conversation.

• Receive replies directly in your SimpleTexting inbox
• Create canned responses and templates for common queries
• Set up auto-replies for out-of-office messages or confirmations
• Assign conversations to team members for seamless support

Automation & Drip Campaigns

Let your texts work for you around the clock. With built-in automation, you can send the right message at the right moment.

• Welcome new subscribers with an automated greeting sequence
• Trigger behavior-based workflows (e.g., cart abandonment reminders)
• Set time-delay intervals for drip campaigns
• Use conditional logic to tailor follow-ups

Contact Collection & Opt-In Tools

Build and grow your SMS list with a variety of opt-in methods.

• Text-to-join keywords—customers text a keyword to subscribe instantly
• Website popups and embeddable forms—capture numbers on your site
• Landing pages and shareable links for offline promotions
• Easy import of existing contacts with permission

Reporting & Analytics

Data-driven decisions are essential. SimpleTexting’s analytics give you full visibility.

• Delivery, open, and reply rates for each campaign
• Click-through tracking for shortened URLs
• Geolocation and time-of-day performance metrics
• Exportable reports for deeper analysis

API & Integrations

Seamlessly connect SimpleTexting with your existing tech stack.

• RESTful API access on all plans
• Pre-built integrations with Mailchimp, Zapier, Shopify, and more
• Custom webhooks to trigger messages from other platforms
• Developer documentation and sample code

Compliance & Security

Stay on the right side of regulations with tools designed to keep you compliant.

• Guidance on 10DLC registration and carrier approval
• Built-in opt-out mechanism (Reply STOP)
• Keeps logs of subscriber consent for Audit Trail
• Two-factor authentication and secure user permissions

Picture Messaging (MMS) & AI Assistance

Add rich media and speed up copywriting with AI-powered help.

• Send images, GIFs, or short videos (MMS) to boost engagement
• Integrated AI Assist message generator for quick drafts
• Use templates to maintain brand voice and consistency

Pricing

SimpleTexting offers flexible pricing based on message volume and feature requirements. Below is a breakdown of the most popular plans, so you can pick the option that aligns perfectly with your needs.

Starter Plan

• Who It’s For: Small businesses, startups, local shops
• Price: $39/month (500 credits) + $4 one-time carrier registration fee
• Includes:
  • 500 outgoing SMS credits
  • Local phone number
  • 2-way messaging and MMS (3 credits each)
  • Automation, templates, and basic analytics
• Rollover credits: Unused credits roll over for one month

Growth Plan

• Who It’s For: Growing teams, medium-size companies
• Price: $74/month (1,200 credits) + $4 registration
• Includes everything in Starter, plus:
  • Advanced segments and custom fields
  • Priority support response
  • Zapier and Mailchimp integration

Professional Plan

• Who It’s For: High-volume senders, enterprises
• Price: $199/month (3,000 credits) + $4 registration
• Includes everything in Growth, plus:
  • Dedicated short code or toll-free number
  • Custom API rate limits
  • Dedicated account manager
  • Advanced compliance consulting

Annual Billing

Opting for annual billing unlocks a significant saving—Get 20% OFF on SimpleTexting annual plans Today. This brings down the effective monthly cost across all tiers and guarantees price protection for 12 months.

Benefits to the User (Value for Money)

Investing in SimpleTexting delivers tangible returns—here’s how you get maximum value for every dollar spent:

• Instant Customer Engagement:

  SMS open rates often exceed 98%, meaning your promotions and alerts get noticed immediately.

• High Deliverability:

  Carrier-approved sender registration and compliance tools ensure your messages land in inboxes, not spam folders.

• Scalable Messaging:

  From 500 texts to hundreds of thousands, SimpleTexting grows with your audience without a hitch.

• Automation Saves Time:

  Set up workflows once and let the platform nurture leads, welcome subscribers, or remind customers—all on autopilot.

• Cost Efficiency:

  Competitive credits pricing and rollover features mean you never lose value on unused messages.

• Built-In Compliance:

  Stay protected with automatic unsubscribe handling, consent logging, and guidelines integration.

• Personalized Support:

  Live chat, email, and phone support plus a dedicated onboarding specialist help you get set up fast.

• Easy List Expansion:

  Multiple opt-in methods—popups, keywords, landing pages—make growing your subscriber base effortless.

• Seamless Integration:

  Connect with your CRM, e-commerce platform, or analytics tool to sync data and trigger texts automatically.

• Mid-Article Link for Convenience:

  When you’re ready to save on this powerful toolkit, head over to SimpleTexting and lock in your 20% annual discount.

Customer Support

SimpleTexting prides itself on industry-leading customer support. Whether you prefer live chat, email, or phone, knowledgeable agents are available seven days a week to answer your questions. From setup guidance to advanced feature walkthroughs, you’ll never feel stranded when working with the platform. The responsive live chat widget ensures you get real-time assistance, while prompt email replies keep you moving forward on more complex inquiries.

For businesses on higher-tier plans, SimpleTexting also provides a dedicated account manager who offers personalized onboarding and ongoing strategic advice. Security features like two-factor authentication and role-based access add an extra layer of protection, giving you confidence that your SMS campaigns are not only effective but also safe and compliant.

External Reviews and Ratings

On G2, SimpleTexting boasts an impressive 4.8 out of 5 rating based on hundreds of reviews. Users consistently praise its intuitive interface, robust automation capabilities, and outstanding customer service. Capterra awards it a 4.7 / 5, citing its reliable message delivery and comprehensive feature set as key differentiators.

Here’s a snapshot of common feedback:

• Positive: “Our open rates skyrocketed after switching to SimpleTexting.”
• Positive: “The drip campaign builder is so easy to use—set it and forget it!”
• Negative: “Initial carrier approval took a few days longer than expected.”li>
• Negative: “MMS credits can add up quickly if you send large images.”

The team at SimpleTexting has been addressing carrier approval wait times by offering hands-on 10DLC registration support, and they recently introduced roll-over credits to help mitigate unexpected MMS costs. Continuous platform updates based on user feedback demonstrate their commitment to delivering a world-class experience.

Educational Resources and Community

Learning never stops with SimpleTexting. Their official blog is regularly updated with best practices, case studies, and industry trends. Video tutorials cover everything from basic setup to advanced API integrations. Clear, searchable documentation and a robust FAQ section make self-help a breeze.

Beyond official channels, there’s an active user community. Join the SimpleTexting Facebook group or community forum to swap ideas, share templates, and ask questions of fellow marketers. Periodic webinars and live workshops led by SMS experts offer interactive learning opportunities. Whether you prefer reading, watching, or conversing, SimpleTexting’s educational ecosystem supports every learning style.

Conclusion

Text marketing is a game-changer for businesses that want real-time engagement, high open rates, and measurable ROI—and SimpleTexting is the platform that makes it simple. With comprehensive features like mass texting, two-way conversations, automation, compliance safeguards, and top-notch support, you have all the tools you need in one place. Remember, this exclusive Get 20% OFF on SimpleTexting annual plans Today is the best offer you’ll find anywhere. Take advantage of it now by heading to SimpleTexting and supercharging your marketing strategy.

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