Hunting for the ultimate Save with Gorgias Promo to supercharge your ecommerce customer support and sales? You’ve come to the right spot. In this hands-on review, I’m unveiling an exclusive Get 2 Months Free with Gorgias annual plans Today deal you won’t see anywhere else. Whether you’re running a Shopify boutique or managing a high-volume store, this is hands-down the best offer to bring the power of Gorgias into your helpdesk—for less.

Stick with me, and you’ll learn how this promo saves you hundreds every year, while unlocking AI-powered chat, email automation, and omni-channel support features built just for ecommerce. I’ll walk you through exactly what Gorgias does, how much it costs, and why this exclusive “2 Months Free” incentive is the smartest way to start. Ready to see how you can slash support costs and bump up conversions? Let’s dive in.

What Is Gorgias?

Gorgias is a conversational AI platform designed to transform how ecommerce merchants manage customer support and drive sales. Rather than juggling multiple apps, Gorgias centralizes every customer conversation—email, live chat, social media messages, SMS, voice—into a unified helpdesk. This makes it easy to answer questions, update orders, process refunds, and deliver personalized recommendations, all without bouncing between tabs.

At its core, Gorgias uses AI agents that handle up to 60% of routine inquiries automatically, while surfacing higher-value tickets for your team’s attention. The result: faster response times, lower operational costs, and more opportunities to up-sell or cross-sell during support chats. By integrating deeply with Shopify and other ecommerce tools, Gorgias empowers merchants to access real-time product data, order histories, and customer profiles—right inside the conversation.

Whether you’re a one-person operation tackling support on your own, or a 50-agent team fielding thousands of tickets a month, Gorgias scales with your needs. And with our special Get 2 Months Free with Gorgias annual plans Today promo, there’s never been a better moment to try it out.

Features

Gorgias is packed with powerful capabilities that simplify support workflows, drive engagement, and generate incremental sales—all from a single helpdesk platform. Below, I break down the standout features that make Gorgias a must-have for online stores.

Conversational AI with Sales and Support Skills

At the heart of Gorgias is its AI Agent—trained specifically for ecommerce scenarios. It can:

• Resolve up to 60% of standard support inquiries automatically, from “Where’s my order?” to “How do I return an item?”
• Offer tailored product recommendations mid-chat to boost average order value by up to 2.5×.
• Generate dynamic discount codes on the fly—perfect for retaining wavering customers.
• Handle order edits, subscription changes, refunds, and exchanges without manual intervention.

By offloading repetitive tasks, your human agents can focus on complex or high-value tickets, improving both efficiency and satisfaction.

Native Shopify Integration

Gorgias was built for Shopify stores. Its deep integration means you can:

• View customers’ full order and browsing histories directly in the ticket view.
• Edit orders—adding or removing items, updating addresses—without leaving the helpdesk.
• Run promotional campaigns via proactive chat invites, reducing bounce rates by 37%.
• Trigger AI-powered pre-sales chats to guide shoppers and answer questions in real time.

No more copy-pasting order numbers or toggling between apps—everything you need is within arm’s reach.

Unified Helpdesk & Omnichannel Support

Stop hopping between Facebook, Instagram, WhatsApp, email providers, and SMS platforms. Gorgias consolidates every customer interaction into one intuitive inbox. Key capabilities include:

• Support channels: Email, live chat, social media DMs, SMS, voice calls (add-on).
• Macro templates, automated workflows, custom rules, and satisfaction surveys.
• Real-time performance dashboards and reporting—spot ticket trends at a glance.
• Team collaboration features like assignment rules, views, and permission controls.

This cohesive approach ensures nothing falls through the cracks and lets you maintain consistent brand voice everywhere.

AI Agent Automation & Customization

One of Gorgias’s most powerful differentiators is the ability to tailor the AI Agent’s tone, triggers, and automation levels. You can:

• Select which inquiries the AI handles versus those routed to live agents.
• Train the AI on your brand’s FAQs, refund policy, and product catalog for on-brand responses.
• Adjust automation rules over time through an intuitive feedback loop to improve accuracy.
• Pay only for fully resolved conversations at just $1 per automated resolution—no fluff or hidden fees.

As your store evolves, so does the AI—becoming smarter and more efficient with each interaction.

Pricing

Gorgias offers flexible plans that scale with your ticket volume, not your headcount. And with this exclusive Get 2 Months Free with Gorgias annual plans Today offer, you maximize savings right from the start. Here’s a detailed breakdown:

• Basic – 300 tickets/mo; perfect for new stores or solo founders.
  • From $10/mo
  • 50 tickets included, $0.40 overage per extra ticket
  • Email & live chat, basic macros and rules
  • AI Agent automation at $1 per resolved conversation
• Pro – 2,000 tickets/mo; ideal for growing brands.
  • From $50/mo
  • Unlimited channels (Facebook, Instagram, SMS)
  • Advanced rules, routing, and satisfaction surveys
  • Performance dashboards and team permissions
• Advanced – 5,000 tickets/mo; suited for mid-market merchants.
  • From $300/mo
  • All Pro features plus prioritized support
  • Custom SLAs, dedicated onboarding
• Enterprise – Custom volume and bespoke solutions.
  • From $750/mo
  • API access, single sign-on (SSO), enterprise-grade security
  • 24/7 support, customized integrations

Every plan includes 150+ integrations and live monitoring. You can explore full details by visiting Gorgias today.

Benefits to the User (Value for Money)

Choosing Gorgias with our exclusive promo yields unbeatable value:

• Significant cost savings: Automate up to 60% of tickets, reducing support overhead and labor expenses.
• Boosted conversions: AI-driven product recommendations increase AOV by up to 2.5×.
• Streamlined workflows: One helpdesk for all channels eliminates tool switching and manual data entry.
• Scalable pricing: Plans grow with ticket volume—not with staff count—keeping costs predictable.
• Faster resolution times: Automated responses cut initial reply times from hours to seconds.
• Enhanced brand consistency: Custom AI tone ensures every interaction reflects your brand voice.
• Data-driven insights: Real-time monitoring and reporting help you optimize support performance continuously.

Customer Support

Gorgias offers top-tier customer support to ensure you’re never left in the lurch. Their in-house team is reachable via email and live chat during business hours, with rapid initial response times—often under 30 minutes for pressing issues. They also provide an extensive knowledge base packed with troubleshooting guides, best practice articles, and step-by-step setup tutorials.

For Pro and higher tiers, access escalates to phone support, dedicated account managers, and priority SLAs. Whether you’re resolving a configuration hiccup, integrating a third-party app, or optimizing AI automation rules, Gorgias’s support channels are designed to get you back on track swiftly and smoothly.

External Reviews and Ratings

On G2, Gorgias boasts an impressive 4.7-star average from over 500 reviews—users commend its intuitive interface, powerful Shopify integration, and game-changing AI automation. Capterra reviewers highlight the time savings from macros and rules, noting that Gorgias “paid for itself in the first month” through labor efficiencies and increased sales conversions.

That said, a handful of merchants have pointed out occasional AI misfires—rarely inaccurate product suggestions or misrouted tickets. Gorgias tackles this proactively with continuous training updates, improved feedback loops, and regular release notes. The company’s transparent roadmap means you can track enhancements and vote on upcoming features.

Educational Resources and Community

Gorgias supports its users with a wealth of educational materials. Their official blog covers topics from AI best practices to scaling support teams. You’ll find video tutorials that walk you through setup, automation tips, and advanced use cases. The documentation portal provides detailed API references, workflow examples, and troubleshooting guides.

Beyond official channels, an active community of merchants congregates on Slack and private Facebook Groups, sharing custom macros, integration hacks, and success stories. Quarterly webinars with Gorgias product experts offer live Q&A sessions—an invaluable resource for staying ahead of new features and industry trends.

Conclusion

In summary, Gorgias is the definitive, all-in-one conversational AI platform for ecommerce support and sales. From automating routine inquiries and delivering branded, personalized recommendations to unifying every channel in one helpdesk—Gorgias drives efficiency, increases conversions, and scales alongside your business.

With our exclusive Get 2 Months Free with Gorgias annual plans Today offer, there’s never been a smarter time to integrate AI-powered support into your store. Don’t miss out—Get Started with Gorgias Today and transform your ecommerce support into a revenue-driving engine.