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What Is SimpleTexting?

SimpleTexting is a comprehensive SMS marketing service and texting platform designed to help small businesses connect and engage with customers via text messages. Whether you need to send automated welcome texts, run behavior-based drip campaigns, or handle two-way conversations, SimpleTexting brings it all under one roof. Over the last few years, I’ve seen brands use it to:

• Announce flash sales and exclusive promotions in real time.
• Collect feedback through quick-response surveys.
• Automate appointment reminders and reduce no-shows.
• Deliver personalized messages based on customer behavior.

With compliance tools built-in and carrier approvals handled for you, SimpleTexting removes the headaches of SMS regulations and lets you focus on crafting compelling messages that get read—because everyone checks their texts.

Features

SimpleTexting’s feature set covers everything from mass broadcasts to one-on-one chats. Below, I break down the key tools you’ll use daily.

Mass Texting

Reach up to thousands of contacts with a single send. Whether you’re announcing a new product or reminding clients about a sale, mass texting ensures your message isn’t buried in crowded inboxes.

• Schedule timed blasts to hit inboxes at peak engagement hours.
• Segment audiences by demographics, purchase history, or custom tags.
• Track open rates, clicks, and replies in real time.

Two-Way Messaging

No more juggling personal phones and multiple apps. With SimpleTexting’s two-way interface, you can have back-and-forth chats directly in the platform, complete with:

• Message templates to speed up replies.
• Auto-replies for common queries like “hours” or “pricing.”
• Conversation history to keep context and improve service quality.

Automated Campaigns

Automations let you stay top-of-mind without manual effort. Set up triggers based on subscriber actions or dates:

• Welcome sequences when someone opts in via keyword or form.
• Birthday and anniversary greetings to boost loyalty.
• Behavioral campaigns that react to clicks or past purchases.

Dedicated Numbers & Short Codes

Choose the messaging channel that fits your brand. SimpleTexting offers:

• Local numbers for a personalized touch.
• Toll-free numbers for national appeal.
• Dedicated short codes for high-volume, rapid delivery.

Opt-In Tools

Building your list is seamless with built-in lead-gen features:

• Website pop-ups and landing pages for collecting phone numbers.
• Text-to-join keywords placed on signage, receipts, and social media.
• Zapier and Mailchimp integrations to sync contacts across systems.

Rich Media Messaging

Go beyond plain text with MMS capabilities. Send images, gifs, or PDFs to showcase products, event flyers, or coupons in style. Each multimedia message costs only 3 credits—making it a cost-effective way to stand out.

AI-Powered Content Generator

Struggling with message copy? The built-in AI Assist can draft attention-grabbing texts, subject to your tone and style—perfect for marketers on tight deadlines.

Reporting & Analytics

Every campaign comes with detailed insights:

• Delivery rates and carrier performance.
• Click-through rates for any embedded links.
• Real-time reply tracking to measure engagement.

Pricing

SimpleTexting offers flexible plans with no long-term contracts. Below is a breakdown to help you choose the best fit.

Essentials Plan

• Price: $39/mo
• Includes 500 credits (1 credit = 1 outbound SMS).
• Local number rental: $10/mo.
• One-time carrier registration: $4.
• Best for small businesses sending up to 500 messages monthly.

Growth Plan

• Price: $79/mo
• Includes 1,500 credits.
• Choice of local or toll-free number.
• Advanced automation and drip campaigns.
• Ideal for businesses scaling SMS marketing.

Pro Plan

• Price: $149/mo
• Includes 5,000 credits.
• Dedicated short code option available.
• API access, multi-user support, and priority deliverability.
• Suited for enterprises or high-volume senders.

If you’re planning to commit annually, remember to lock in your 20% discount on any plan. You’ll save significantly compared to month-to-month billing, and credits roll over unused for even more value.

Benefits to the User (Value for Money)

Investing in SimpleTexting means unlocking major advantages without breaking the bank:

• High Engagement Rates.
  SMS open rates hover around 98%, making it the most effective channel for time-sensitive promotions.
• Automated Workflows.
  Save hours every week by automating welcome messages, reminders, and follow-ups—all set-and-forget.
• Scalable Credits.
  Only pay for what you use. Plans scale from 500 to 5,000+ credits, and overtime you can top up at $0.055 per credit.
• Compliance & Deliverability.
  With carrier registration handled and built-in opt-in tools, you maintain trust and avoid spam filters.
• Personalized Onboarding.
  Get one-on-one guidance to ensure your campaigns launch smoothly and follow best practices.

Customer Support

I’ve found SimpleTexting’s support to be impressively responsive. Their live chat team is available seven days a week, answering queries on setup, compliance, and best practices in real time. Email support tickets typically resolve within a few hours, and there’s also a dedicated phone line if you need to troubleshoot more complex issues.

Beyond reactive support, they offer personalized onboarding consultations for new annual subscribers, walking you through everything from carrier registration to campaign strategies. Whether you’re a texting novice or a seasoned marketer, the human touch ensures you’re never left in the dark.

External Reviews and Ratings

On G2, SimpleTexting boasts an average rating of 4.6/5 from hundreds of users praising its ease of use and robust feature set. Reviewers highlight the platform’s simplicity, particularly for non-technical marketers, and the rapid onboarding process.

On Capterra, it earns 4.5/5 stars with users applauding the quality of customer support and the reliability of message delivery. A few criticisms note occasional carrier delays during peak times—but SimpleTexting’s team proactively communicates and resolves network issues swiftly. They’ve even introduced new carrier partnerships to improve speed and throughput in response to that feedback.

Educational Resources and Community

SimpleTexting isn’t just software—it’s a learning hub. Their blog publishes weekly articles on SMS compliance, campaign best practices, and case studies showcasing real business wins. Video tutorials walk you through every feature, from setting up your first keyword to integrating via API. The knowledge base is thorough, with step-by-step guides covering everything from segmentation to reporting.

For peer support, the user community includes a private Facebook group and an active Slack channel where marketers share templates, ask for advice, and celebrate successes. These forums are a goldmine if you want real-world tips and creative ideas for your next text blast.

Conclusion

After putting SimpleTexting through its paces, I can confidently say it stands out as a top-tier SMS marketing platform that’s both powerful and budget-friendly. From intuitive mass texting to advanced automation and rock-solid deliverability, it checks all the boxes. And with my exclusive Get 20% OFF on SimpleTexting annual plans Today deal, you’ll maximize ROI from day one.

If you’re ready to elevate your customer engagement and drive more clicks, sales, and replies, don’t wait. Try SimpleTexting now and secure that 20% discount on annual billing—your customers are already checking their texts; it’s time you joined them. Try SimpleTexting for Free Today.