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What Is folk CRM?

folk CRM is a next-generation customer relationship management platform built specifically for service-oriented businesses and teams. It’s designed to handle all aspects of lead capture, enrichment, communication, and collaboration under one intuitive roof. Whether you’re a solopreneur seeking a smarter way to track prospects or part of a growing sales department that thrives on teamwork, folk CRM streamlines your entire sales workflow—from initial contact to deal closing.

Key use-cases include:

• Rapid lead import and enrichment from LinkedIn and other sources.
• AI-powered research that pre-fills contacts’ emails, roles, and connections.
• Automated, personalized outreach sequences to nurture leads at scale.
• Shared pipelines, dashboards, and roles for seamless team collaboration.

Features

folk CRM packs a suite of features designed to eliminate busywork and empower your sales process. Below, I break down each core capability:

Like the sales assistant your team never had

Imagine having a tireless assistant who handles repetitive tasks while you focus on building relationships. folk CRM lives up to this promise by automating data entry, enrichment, and basic outreach.

• Absurdly simple to set up: Onboard your team in minutes with guided wizards and a clean interface.
• A single source of truth: Consolidate all your contacts, conversations, and notes in one place.
• Built for team-selling: Assign roles, set permissions, and collaborate on deals without losing context.
• Surprisingly proactive: Receive automated reminders, suggested next steps, and real-time activity alerts.

Capture contacts fast as lightning

The folkX Chrome extension turns LinkedIn browsing into lead generation gold. No more copy-pasting or manual data entry—just click and go.

• One-click import: Add prospects to your database directly from LinkedIn profiles.
• Automatic enrichment: Fetch contact emails, job titles, and company information instantly.
• Browser-based workflows: Work within LinkedIn or other web pages without switching tabs.

Sales research, done for you

Stop spending hours hunting down emails or scouring websites. folk CRM’s smart fields and AI magic get you the data you need in seconds.

• Magic fields: Find professional emails with one click and validate them for deliverability.
• Connection insights: Identify the strongest mutual relationships to warm up your outreach.
• Website scraping: Automatically pull key details—company size, industry, funding rounds—from public pages.

Personal outreach, at scale

Deliver personalized messages without the grunt work. folk CRM combines your CRM data with AI-generated drafts, so every email feels handcrafted.

• Contextual templates: Use dynamic variables to reference past interactions and mutual connections.
• Scheduled sequences: Automate follow-ups, set conditions, and adjust timing for optimal open rates.
• Performance analytics: Track opens, clicks, and replies to fine-tune your messaging strategy.

Get the full story about every lead

Link folk CRM to your email, calendar, social accounts, and 6,000+ apps via Zapier or native integrations. You’ll never miss a conversation or important detail.

• Email & calendar sync: Log communications automatically and view meeting histories.
• Social listening: Capture Twitter, Facebook, and LinkedIn interactions in one timeline.
• App integrations: Connect to Slack, Google Drive, Stripe, and more to centralize data.

Sell together, close faster

folk CRM’s collaborative pipelines and dashboards keep everyone on the same page. From SDRs to closers, your team will move in lockstep.

• Shared pipelines: Visual deal stages ensure transparency and accountability.
• Custom roles & permissions: Control who sees what, from admins to view-only users.
• Real-time dashboards: Monitor KPIs, forecast revenue, and spot bottlenecks at a glance.

Pricing

folk CRM offers three plans to match teams of any size or complexity. Whether you’re getting started or scaling up, there’s a tier that fits your budget and needs.

• Standard – $25/member/month ($20 billed yearly)
  Ideal for small teams or solo operators looking to organize contacts and automate basic outreach.
  Notable inclusions:
  • 2,000 emails/member/month
  • 500 enrichments/month
  • 1 email domain and 1 account sync/member
  • 2,000 magic fields/month
  • WhatsApp sync and community support
• Premium – $50/member/month ($40 billed yearly)
  Perfect for growing teams that need advanced automation, reporting, and support.
  Notable inclusions:
  • 5,000 emails/member/month
  • 1,000 enrichments/month
  • Up to 3 email domains and 5 account sync/member
  • 5,000 magic fields/month
  • Dashboards, deals, email sequences, API access, migration service, priority support
• Custom – From $100/member/month ($960 billed yearly)
  Tailored for enterprises requiring bespoke limits, dedicated support, and white-glove service.
  Notable inclusions:
  • Custom emails, enrichments, domains, and syncs
  • Full API, advanced permissions, and migration concierge
  • Enterprise SLAs and priority account management

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Benefits to the User (Value for Money)

folk CRM’s pricing delivers clear, measurable value:

• Remarkable time savings
  Automated lead enrichment and email sequences free up hours each week that you can reinvest in closing deals.
• Centralized data integrity
  With all contacts, communications, and activity logs in one place, your team’s information stays consistent and accurate.
• Improved collaboration
  Shared pipelines and customizable roles ensure everyone—from SDRs to managers—can contribute without stepping on each other’s toes.
• Scalable outreach
  Whether you have 10 or 100 seats, folk CRM’s email limits and automation tools grow with you—no painful upgrades needed.
• Actionable insights
  Real-time dashboards and analytics help you identify high-value leads, optimize sequences, and forecast revenue with confidence.
• Exceptional ROI
  Even at the Premium tier, the cost per seat is offset by faster sales cycles, higher close rates, and lower administrative overhead.

Customer Support

folk CRM’s support team is renowned for its responsiveness and expertise. Whether you prefer email, live chat, or phone calls, help is just a click or call away. Response times average under an hour for Premium customers and under four hours for Standard tier users.

For those on enterprise plans, you get a dedicated account manager who guides you through onboarding, custom integrations, and ongoing optimization. You’ll also have access to priority support channels, ensuring your issues are escalated and resolved promptly.

External Reviews and Ratings

folk CRM consistently earns high marks on leading review platforms:

• G2: 4.7/5 stars based on 250+ reviews. Users praise its intuitive UI and robust automation. “folk CRM cut our manual data entry by 80% and boosted our outreach by 3x,” says a marketing manager at a mid-sized agency.
• Capterra: 4.6/5 stars with feedback highlighting the seamless LinkedIn integration and proactive AI suggestions. “The magic fields feature alone is worth the price,” notes a sales director.

Some reviewers mention a slight learning curve with advanced workflows and wish for more native integrations with niche tools. folk CRM’s team is actively addressing these requests with quarterly releases and a public roadmap, ensuring new integrations and workflow templates land in the coming months.

Educational Resources and Community

folk CRM fosters a thriving ecosystem of learning materials and user engagement:

• Official Blog: In-depth articles on sales best practices, CRM optimization, and new feature announcements.
• Video Tutorials: Step-by-step guides on YouTube covering everything from setup to advanced automation.
• Comprehensive Documentation: A searchable knowledge base with FAQs, API references, and troubleshooting tips.
• User Groups & Forums: A private Slack community and public forum where customers exchange templates, ask questions, and share success stories.
• Webinars & Workshops: Monthly live sessions led by CRM experts, focusing on strategies for sales growth and pipeline management.

Conclusion

Throughout this review, we’ve explored how folk CRM streamlines lead capture, enriches contact data, automates outreach, and fosters team collaboration—all at a highly competitive price. With robust customer support, glowing external reviews, and extensive educational resources, it’s no wonder more service businesses and sales teams are switching to folk CRM. To recap: don’t miss your chance to leverage the power of this platform while enjoying an exclusive Get 20% OFF folk’s Annual Plans Today. Embrace efficiency, scale your outreach, and close deals faster than ever before.

Ready to take advantage of this limited-time sale? Try folk CRM Free for 14 days Today and secure your 20% discount on annual plans now!