loyalty program software can transform one-time shoppers into lifelong fans—and that’s exactly what this guide will teach you. If you’re searching for proven strategies to increase customer retention and drive repeat revenue, you’re in the right place. I’ve tested countless tools, but nothing combines reviews, referrals, and rewards as seamlessly as Stamped.

High churn rates silently erode your profits. Over the years I’ve worked with dozens of e-commerce brands, and every successful growth story starts with a solid loyalty program. In this post I’ll break down how loyalty program software works, why it matters, and how Stamped can streamline setup so you start rewarding customers—and boosting your bottom line—fast. Ready to deepen relationships without reinventing the wheel? Get Started with Stamped for Free Today.

What is Stamped loyalty program software?

Stamped is a unified reviews and loyalty platform built for e-commerce brands. It empowers merchants to collect customer feedback, showcase authentic user-generated content, and launch robust loyalty programs all from a single dashboard. By blending reviews, points, VIP tiers, referrals, and Net Promoter Score surveys, Stamped creates a seamless customer journey that fosters trust and repeat purchases.

Unlike standalone solutions, Stamped integrates reviews and loyalty in one end-to-end solution. Your customers see consistent messaging across review request emails, on-site widgets, and loyalty portals. That cohesion builds credibility, encourages engagement, and turns satisfied shoppers into brand advocates.

With built-in AI insights, Stamped measures campaign performance, churn risk, and customer sentiment in real time. You’ll never guess what to optimize next—data points guide every decision, from point-earning rules to targeted upsell offers.

Stamped loyalty program software Overview

Stamped launched in 2016 when a group of e-commerce veterans recognized a gap: brands either had basic review tools or separate loyalty apps, but never a holistic solution. They set out to build a platform that marries social proof with reward incentives, simplifying the tech stack for merchants and elevating the customer experience.

Since then, Stamped has onboarded over 7,000 stores—ranging from burgeoning DTC startups to enterprise retailers—processing tens of millions of loyalty interactions and reviews each month. The company’s mission: make loyalty program software accessible, powerful, and secure for businesses of all sizes.

Today, Stamped boasts partnerships with Shopify, Klaviyo, Omnisend, Google Shopping, and leading review aggregators. Awards like “Best Loyalty Platform” and “Top E-commerce Integration” underscore its commitment to innovation and customer success.

Pros and Cons

Pros:

• All-in-One Platform – Reviews, loyalty, referrals, and NPS surveys in a single dashboard.
• Rich User-Generated Content – Capture photo and video reviews to boost conversion rates by as much as 120%.
• Advanced Points Engine – Configure earning rules, redemption options, and tier thresholds without code.
• Referral Automations – Automatic reward issuance for both referrer and referee drives new customer acquisition.
• AI-Driven Insights – Real-time analytics reveal churn predictors and segment customers for targeted campaigns.
• Scalable Pricing Tiers – Plans available for individuals, SMBs, and enterprises, with custom SLAs and dedicated success managers.
• Seamless Integrations – Native connections to Shopify, POS systems, ESPs, and Google product feeds.
• Data Protection – GDPR, CCPA, and SOC-2 compliance ensure your customer data remains secure.

Cons:

• Higher-tier plans may be expensive for micro-merchants with limited budgets.
• Advanced customization beyond the default templates sometimes requires developer assistance.

Features

Stamped offers a comprehensive suite of features designed to maximize engagement and retention. Here’s a closer look:

Product Reviews and Ratings

Collect and showcase authentic feedback to boost trust and conversions:

• Automated review requests via email, SMS, and checkout prompts.
• Integrations with Google Product Rating and Google Seller Rating for external validation.
• Community Q&A to reduce buyer hesitation and deflect support tickets.
• Customizable widgets—star ratings, photo galleries, and dynamic carousels.

Visual User-Generated Content

Leverage customer photos and videos to create compelling social proof:

• Rich media review galleries you can embed anywhere on your site.
• Shoppable Instagram feed integration for instant purchase inspiration.
• Rights-managed content tools to secure permissions and reuse assets legally.

Points and Rewards Program

Design a points-based loyalty program that aligns with your brand voice:

• Points for purchase, referrals, birthdays, reviews, and custom actions.
• Redemption options: percentage or dollar discounts, free products, and shipping vouchers.
• Rules engine for expiration, minimum redemption thresholds, and tiered multipliers.

VIP Tiers

Encourage high-value behaviors with exclusive tiered benefits:

• Define tier requirements based on spend, points, or order count.
• Automate tier upgrades and downgrades with real-time tracking.
• Offer special perks: early access, dedicated support, and anniversary gifts.

Referral Program

Turn loyal customers into ambassadors with seamless referrals:

• One-click sharing via email, social, or direct link.
• Personalized referral codes and tracking to attribute new sales accurately.
• Automated reward fulfillment for both parties to foster goodwill.

Net Promoter Score Surveys

Measure brand sentiment and identify promoters, passives, and detractors:

• Embed NPS surveys on-site, in emails, or post-purchase messages.
• Customize follow-up workflows—rewards for promoters, recovery flows for detractors.
• Dashboard visualizations to monitor trends and benchmark industry standards.

Smart Data & AI Insights

Make data-driven decisions with advanced analytics:

• Churn prediction models highlight at-risk customers for re-engagement campaigns.
• Customer lifetime value projections to optimize loyalty investments.
• Segmentation tools for tailored communications based on behavior and demographics.

Enterprise-Level Support & Security

Scale confidently with top-tier support and compliance:

• Dedicated onboarding team, success manager, and priority SLAs.
• Full API access for custom integrations and data workflows.
• GDPR, CCPA, and SOC-2 compliance for enterprise security standards.

Stamped loyalty program software Pricing

Choose a plan that matches your business size and goals. You can also start free with basic Reviews or Loyalty modules and upgrade as you scale.

Reviews and Loyalty Bundles

Business – $279/mo

• Best for mid-sized brands processing up to 1,500 orders/month.
• Product, checkout, photo & video reviews, plus points, referrals, and basic VIP tiers.
• Google Product Rating integration and custom branding.

Professional – $659/mo

• Ideal for growing businesses handling up to 3,500 orders/month.
• All Business features plus VIP tiers and Google Seller Ratings.

Enterprise – Custom

• API access, dedicated success manager, custom order volumes, and advanced compliance.

Standalone Reviews Plans

• Basic – $23/mo: Up to 200 monthly review requests, photo reviews, real-time checkout surveys.
• Premium – $59/mo: Up to 500 requests, Facebook review imports, visual galleries, smart recommendations.
• Business – $149/mo: Up to 1,500 requests, video reviews, Google Product Ratings, community Q&A.
• Professional – $299/mo: Up to 3,500 requests, NPS surveys, Instagram shoppable gallery.

Standalone Loyalty Plans

• Premium – $59/mo: Up to 500 orders, points engine, custom referral codes, reward analytics.
• Business – $179/mo: Up to 1,500 orders, HTML/CSS editor, multiple ESP integrations.
• Professional – $479/mo: Up to 3,500 orders, VIP program, advanced tiering rules.
• Enterprise – Custom: API, custom volumes, dedicated manager, white-glove support.

Ready to see how Stamped can boost your repeat revenue? Get Started with Stamped for Free Today and experience top-tier loyalty program software in action.

Stamped loyalty program software Is Best For

Different business models have different retention challenges. Here’s who benefits most from Stamped:

Direct-to-Consumer Brands

Need to foster emotional connections, showcase social proof, and reward repeat business in a crowded market.

Subscription Services

Want to reduce churn by incentivizing on-time renewals and rewarding long-term loyalty.

B2B E-Commerce

Require flexible point systems tied to purchase volume, referrals, and account management metrics.

Digital Products & SaaS

Seek engagement rewards for referrals, feedback submissions, and upgrade triggers.

Enterprise Retailers

Need custom SLAs, advanced data security, and dedicated success teams for global rollouts.

Benefits of Using Stamped loyalty program software

• Higher Customer Lifetime Value
  Reward structures and VIP tiers encourage larger average order values and more frequent purchases.
• Increased Referral Traffic
  Automated referral campaigns turn satisfied customers into brand advocates, lowering acquisition costs.
• Better Brand Credibility
  Authentic product reviews and user-generated content build trust and reduce purchase hesitation.
• Actionable Insights
  AI-driven analytics reveal churn risks and highlight top-performing reward strategies.
• Simplified Operations
  Unified dashboard for reviews and loyalty reduces tool sprawl and streamlines workflows.
• Seamless Growth
  Scalable pricing plans and API access ensure your program can evolve with your business.

Customer Support

Stamped’s support team is available via live chat, email, and phone with average response times under one hour. You’ll also find an extensive knowledge base, video tutorials, and pre-built templates to jump-start your loyalty program.

Enterprise customers benefit from dedicated onboarding specialists, a customer success manager, and quarterly business reviews. Whether you need help configuring advanced reward rules or integrating custom APIs, Stamped’s team ensures your loyalty initiatives deliver maximum ROI.

External Reviews and Ratings

On G2, Stamped holds a 4.8-star rating, with customers praising the platform’s ease of setup and comprehensive feature set. One user noted, “We saw a 35% uplift in repeat orders within two months of launching our loyalty program.”

Capterra reviewers highlight the seamless Shopify integration and responsive support: “The team walked us through every step, and our customers love the photo review capabilities.” A few critiques mention a learning curve for the advanced points engine, but most agree the benefits far outweigh any initial complexity.

Overall, Stamped consistently ranks among the top loyalty program software options, thanks to its robust integrations, AI insights, and unified reviews-plus-rewards approach.

Educational Resources and Community

Stamped offers a rich library of educational content, including an official blog with deep dives on loyalty best practices, case studies from leading brands, and industry trend reports. Monthly webinars cover topics like “Designing Tiered Rewards” and “Leveraging NPS to Reduce Churn.”

Joining the Stamped Community Forum gives you direct access to fellow merchants, official product roadmaps, and beta feature previews. You can also enroll in the Stamped Certification Program to become a loyalty expert and earn badges for your profile.

Conclusion

Implementing effective loyalty program software is no longer optional—it’s essential for sustainable growth in e-commerce. With Stamped, you get a single platform that unites reviews, points, referrals, VIP tiers, and AI insights to keep customers engaged and coming back. If you’re ready to elevate your retention strategy and watch your revenue climb, it’s time to act. Get Started with Stamped for Free Today, and see how easy it can be to reward loyalty and drive repeat business.

Get Started with Stamped for Free Today