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What Is SendPulse?

SendPulse is a multi-channel marketing automation platform designed to simplify and streamline every step of your customer communication journey. Whether you’re sending a newsletter, automating chat responses, or building entire sales pipelines, SendPulse unifies these channels into one cohesive workspace. I’ve seen firsthand how having email, SMS, web push, chatbots, CRM, and more under one roof saves hours of switching between apps—and that’s just the start. From lead generation to retention, SendPulse handles it all.

Features

SendPulse packs a robust suite of tools to help you attract visitors, engage subscribers, and convert prospects—all from a single dashboard. Below, I break down each major feature and explain how you can apply it to your marketing strategy.

Email Marketing

Automate and personalize your email campaigns with ease. SendPulse offers a drag-and-drop editor, pre-designed templates, and advanced segmentation tools.

– Send up to **15,000 emails per month** on the free plan.
– Design mobile-responsive newsletters with 100+ templates.
– Use A/B testing to optimize subject lines, content blocks, and send times.

Chatbots & Live Chat

Engage website visitors in real time using chatbots or live chat. Build conversational flows visually without coding, or hand off to a human agent when needed.

– Create up to **3 chatbots** with automated replies and ChatGPT integration.
– Capture leads, schedule appointments, and answer FAQs instantly.
– Respond via one interface—no app switching required.

CRM & Sales Automation

Manage contacts, deals, and pipelines from within SendPulse’s built-in CRM. Automate routine tasks to keep deals moving forward without manual follow-ups.

– Track communication history across email, chat, and web push.
– Set up triggers and workflows to automate deal stage changes.
– Allocate tasks to team members and track performance.

Website & Pop-Up Builder

Launch a branded landing page or microsite quickly, without a developer. Then use pop-ups and subscription forms to capture visitor data and grow your audience.

– Build **1 website** (free plan) or multiple pages on higher tiers.
– Create **10 pop-ups** with custom display conditions (exit-intent, scroll depth).
– Gather emails and phone numbers with fully customizable forms.

Web Push Notifications

Reach subscribers instantly with browser alerts, even when they’re not on your site. Perfect for flash sale announcements and drip sequences.

– Send to up to **10,000 subscribers** on the free plan.
– Schedule campaigns or trigger them via workflow automation.
– Customize icons, headlines, and deep links for higher engagement.

SMS & Viber Campaigns

Complement your email and push efforts with SMS and Viber messages. Great for time-sensitive promos or appointment reminders.

– Global SMS delivery with real-time reporting.
– Personalize messages with contact data fields.
– Automate follow-ups based on user actions.

Online Course Builder

Package your expertise into an online course, complete with drip schedules and quizzes. Monetize knowledge directly from the same platform you use for marketing.

– Host modules, videos, and resources in a centralized hub.
– Automate enrollment flows based on purchases or lead status.
– Issue certificates and track student progress.

Team Collaboration & Integrations

Invite teammates, assign roles, and manage permissions to keep everyone aligned. Plus, pre-built integrations eliminate data silos.

– Unlimited integrations with CRMs, e-commerce platforms, and more.
– Real-time collaboration on campaigns, pipelines, and reports.
– API access for custom workflows.

Segmentation & Personalization

Slice and dice your audience based on behavior, demographics, and engagement. Then send tailored content that resonates on a personal level.

– Save unlimited segments on Pro and Enterprise plans.
– Dynamic content blocks powered by contact attributes.
– Lifecycle automations that adapt to each user’s journey.

Analytics & Reporting

Measure the performance of every channel—open rates, click-throughs, bounce rates, and more. Use insights to refine strategies and maximize ROI.

– Detailed email and push analytics with heatmaps.
– Conversion tracking for landing pages and forms.
– Exportable reports for stakeholders.

Pricing

SendPulse’s pricing is structured to grow with your needs. Whether you’re just starting or scaling an enterprise, there’s a plan that delivers exceptional value. And remember, this flash sale lets you Get $20 OFF on Sendpulse Today.

Free Plan

• Price: Free
• Subscribers: Up to 500
• Inclusions:
  • 15,000 emails per month
  • 3 chatbots, ChatGPT integration
  • 1 website or bio page; 10 pop-ups; 1 online chat
  • Basic CRM with 5 automation flows
  • Web push to 10,000 subscribers

Standard Plan (Ideal for Beginners)

• Price: $10/month
• Subscribers: Choose list size (1–500+)
• Includes everything in Free, plus:
  • Unlimited emails
  • A/B testing suite
  • 200 MB image storage; 3 domains
  • 10 chatbots; 10 automation flows
  • 10 saved segments; 2 bio link pages

Pro Plan (Recommended)

• Price: $12/month
• Subscribers: Choose list size (1–500+)
• Includes Standard features, plus:
  • 500 MB image storage; 5 domains
  • 50 automation flows; 150 elements
  • 1,000 verifier credits
  • 10 users; unlimited tags
  • 2 websites; advanced course builder

Enterprise Plan (Advanced)

• Contact Sales for pricing
• Minimum 2,500 contacts
• All Pro features, plus:
  • 5 GB image storage; unlimited domains
  • Unlimited automation flows, events, and elements
  • 50 websites; unlimited users and tags
  • Priority support and onboarding

For special agency or high-volume requirements (5M+ subs), check out the VIP Plan through SendPulse’s sales team.

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Benefits to the User (Value for Money)

Choosing SendPulse means investing in a single platform that covers all your communication needs. Here’s what you get for your money:

• All-in-One Convenience: No more juggling multiple apps—email, SMS, chatbots, CRM, and push are fully integrated. I cut my tool stack in half and regained hours each week.
• Scalable Pricing: Start free and upgrade as you grow. You won’t pay for unused features, and the discount makes the entry barrier even lower.
• Automated Efficiency: Workflow automation handles repetitive tasks, so you can focus on strategy and creative work.
• Personalization at Scale: Advanced segmentation and dynamic content ensure every message feels tailored, boosting engagement and conversions.
• Insight-Driven Decisions: Robust analytics spotlight what works and what doesn’t, helping you optimize campaigns in real time.
• Collaborative Teamwork: Role-based access and shared dashboards foster transparency, speeding up approvals and feedback loops.

Customer Support

SendPulse offers responsive support through multiple channels. You can access email assistance, live chat on the dashboard, and phone support for urgent issues. In my experience, the live chat agents resolve most queries within minutes, and follow-up emails include step-by-step instructions when needed.

For Enterprise and VIP customers, there’s a dedicated account manager and priority ticket handling. Their onboarding team walks you through setup, and you can book one-on-one training sessions to get your entire team up to speed quickly.

External Reviews and Ratings

Across reputable review sites, SendPulse consistently scores high marks for ease of use and value. On G2, it holds a 4.5/5 average based on over 300 reviews; users praise the intuitive UI and multi-channel capabilities. Capterra reviewers highlight the robust free plan and responsive customer service as standout benefits.

Some users note it can take time to master all features, and occasional deliverability hiccups occur when sending large campaigns. The SendPulse team addresses these concerns by rolling out improved SMTP infrastructure and expanding their help center with troubleshooting guides.

Educational Resources and Community

I’ve found SendPulse’s learning resources extremely valuable. Their blog covers best practices for email deliverability, automation strategies, and channel-specific tips. Video tutorials on YouTube walk you through each feature, from basic list creation to advanced workflow design.

There’s also a vibrant community forum where marketers share use-cases and troubleshoot together. Monthly webinars and live Q&A sessions let you interact directly with SendPulse experts. Plus, detailed documentation and API guides support developers building custom integrations.

Conclusion

In summary, SendPulse delivers an unbeatable combination of multi-channel functionality, ease of use, and price flexibility. From my own testing, the integrated workflows and robust analytics alone justify the investment—especially when you factor in this limited-time **Get $20 OFF on Sendpulse Today** flash sale.

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