Searching for the ultimate guide to a small business phone system? You just landed on the right page. I’m excited to introduce you to Unitel Voice, the phone system that empowers business builders to handle calls like pros while working from anywhere. In this comprehensive guide, I’ll walk you through how Unitel Voice solves your communication headaches and helps you project a polished image—no matter where you are.

If you’ve struggled to keep personal and business calls separate, missed important messages, or felt unprofessional when your phone system let you down, you’re not alone. Unitel Voice has been serving entrepreneurs and growing teams for years, earning praise for its reliability and human-powered support. Ready to experience it risk-free? Try Unitel Voice Free for 30 days Today and see how a modern small business phone system should perform.

What is Unitel Voice for a small business phone system?

Unitel Voice is the virtual phone system that lets you handle business calls professionally while working from anywhere. It provides local, toll-free, or vanity numbers you control online, plus call routing, custom greetings, and unified messaging—so every call feels seamless and on-brand.

Unitel Voice small business phone system Overview

Born from a mission to simplify business communications, Unitel Voice was built by founders who knew firsthand how clunky traditional PBX solutions could be. From its humble beginnings powering solo entrepreneurs, the platform has grown into a feature-rich service trusted by startups and established teams alike.

Key milestones include launching mobile and desktop apps in 2018, adding advanced call routing in 2020, and introducing team messaging and presence indicators in 2022. Today, Unitel Voice supports thousands of users across various industries, delivering rock-solid uptime and top-tier human support.

Pros and Cons of Unitel Voice small business phone system

Pro: Easy setup in minutes—no hardware required.

Pro: Work-from-anywhere flexibility with mobile and desktop apps.

Pro: Custom greetings and call routing impress customers.

Pro: Add business numbers to your existing phones—no extra devices.

Pro: Toll-free, local, and vanity number options.

Pro: Real, U.S.-based support that’s outrageously helpful.

Pro: Scalable plans for solo entrepreneurs to growing teams.

Con: Desktop softphone available only on higher-tier plans.

Con: No built-in video conferencing—focus is on voice and messaging.

Features of Unitel Voice small business phone system

Unitel Voice packs everything you need in a modern small business phone system. Here are its standout features:

Make It Easy for Customers To Do Business

Impress callers with professional greetings and on-brand messaging:

• Custom greetings based on business hours
• Automated call routing to available employees
• Custom voicemail messages when no one is available

Add a Business Number to Your Personal Phone

Maintain work-life boundaries without carrying multiple devices:

• Local, toll-free, or vanity numbers
• Single-app interface on iOS and Android
• Separate business voicemails and call logs

Stay Connected No Matter Where You Work

Move seamlessly between devices and locations:

• Make and receive calls on laptop, tablet, and smartphone
• Unified messaging and presence indicators
• Team chat for quick internal collaboration

Unitel Voice small business phone system Pricing

Choose the plan that fits your team and budget. You can upgrade or downgrade at any time—no hidden fees, no long-term contracts.

Start-Up

Price: $9.99/month
Ideal for solo entrepreneurs
Highlights:

• 1 phone number
• 500 minutes/month
• Up to 3 users

Unlimited

Price: $24.99/month
Ideal for growing solopreneurs
Highlights:

• 1 phone number
• Unlimited minutes
• Unlimited users

Office

Price: $29.99/month
Ideal for small teams
Highlights:

• 1 phone number
• Unlimited minutes
• 3 users included, $9.99/additional user
• Mobile app, desktop softphone, desk phones
• Presence indicator, team messaging

Office-Max

Price: $69.99/month
Ideal for growing businesses
Highlights:

• 1 phone number
• Unlimited minutes
• 10 users included, $9.99/additional user
• All Office features plus advanced support

Unitel Voice small business phone system Is Best For

Whether you’re flying solo or building a team, Unitel Voice adapts to your needs.

Solo Entrepreneurs

Keep personal life separate and present a professional image with a dedicated business number and voicemail.

Startup Teams

Collaborate efficiently with team messaging and presence indicators, plus unlimited calling for fast-moving crews.

Growing Businesses

Scale your communications as you add employees, upgrade to desk phones, and manage multiple locations seamlessly.

Benefits of Using Unitel Voice small business phone system

• Professionalism: Custom greetings and routing make every caller feel valued.
• Flexibility: Work from anywhere on any device.
• Cost-effective: No hardware investments or hidden fees.
• Seamless scaling: Add users and numbers as your business grows.
• Reliable support: Real humans ready to help—no automation or outsourcing.

Ready to streamline your communications? Start your free trial and experience the difference today.

Customer Support of Unitel Voice small business phone system

Responsive, U.S.-based support teams are available via phone, email, or chat. You’ll never navigate an automated phone tree—just real experts who understand your needs.

With dedicated onboarding assistance, you’ll be up and running in minutes. Ongoing support ensures any hiccups are resolved quickly so you can stay focused on building your business.

External Reviews and Ratings of Unitel Voice small business phone system

Users rave about the intuitive interface and excellent call quality. Many highlight the game-changing impact of having a business number on their mobile device. A handful of customers have requested deeper analytics features, which Unitel Voice continues to refine based on feedback.

Educational Resources and Community for Unitel Voice small business phone system

Access a wealth of tutorials, webinars, and blog posts in the Unitel Voice Knowledge Base. Join the community forum to exchange tips with other business builders and stay updated on new feature releases.

Conclusion

Unitel Voice delivers everything a modern small business phone system should: professionalism, flexibility, and human support—all without breaking the bank. From solo entrepreneurs to growing teams, it scales with your needs and keeps you connected wherever you work. Ready to elevate your call handling? Try Unitel Voice Free for 30 days Today.