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Stick with me for a few minutes, and I’ll reveal exactly how this must-have tool can skyrocket your revenue and improve customer satisfaction in one fell swoop. Plus, you’ll discover tips, real user feedback, and everything you need to make the most of your free trial.
What Is AfterSell?
AfterSell is a post-purchase optimization and cart-enhancement platform by Rokt that transforms ordinary checkout flows into revenue-generating engines. Whether you run an e-commerce store on Shopify, Magento, or a custom platform, AfterSell integrates seamlessly to deliver tailored upsells, one-click downsells, and personalized rewards—all designed to boost Average Order Value (AOV) without compromising your conversion rates or user experience.
Use cases for AfterSell include:
- Upselling complementary products right after the customer checks out
- Offering subscription upgrades or insurance warranties at the last moment
- Testing different incentive-based scenarios to see what resonates best with your audience
- Seamlessly integrating loyalty points or reward-based offers into the cart drawer
Features
AfterSell packs a comprehensive toolkit to help marketers and store owners engineer the highest-converting cart and post-purchase journeys. Here’s a deep dive into its standout capabilities:
Revenue-Generating Cart Review Experience
This feature reimagines the final cart review page, turning it from a passive summary screen into a dynamic revenue driver. With AfterSell, you can embed tailored upsells and reward offers directly into the cart drawer, making the purchase journey more engaging.
- Unlimited Offers: Present as many upsell propositions as you like, testing different price points and products.
- Downsell Flows: Automatically offer a lower-priced alternative when a customer rejects an initial upsell.
- Precise Targeting: Display offers based on cart value, product categories, or customer segments like first-time buyers.
- Language Translations: Localize upsell scripts and button text in multiple languages to cater to global audiences.
- Drag-and-Drop Editor: Design and rearrange your upsell modules with zero coding involved.
Post-Purchase Upsells
AfterSell recognizes that the moment after checkout is prime real estate for additional sales. This feature seamlessly injects one-click offers into email confirmations or on-screen “thank you” pages.
- Instant One-Click Conversions: Customers can add complementary items without re-entering payment details.
- Dynamic Offer Selection: AfterSell Brain analyzes transaction data in real time to pick the most relevant upsell.
- Rich Media Banners: Include images, videos, or product carousels to entice buyers visually.
- Reward Motivators: Integrate loyalty points or discounts on future purchases to bolster repeat business.
Data-Driven Optimization
Knowing what works is half the battle. AfterSell’s testing framework gives you the other half by measuring, comparing, and optimizing upsell performance.
- A/B and Multivariate Testing: Experiment with headlines, images, discount levels, and CTA buttons.
- Real-Time Reporting Dashboard: Track key metrics like upsell conversion rate, incremental revenue, and uplift by segment.
- Segmentation Insights: Drill down into data for new versus returning customers, regions, or device types.
- Automated Winner Selection: Let AfterSell pick and roll out the best–performing variant once statistical significance is reached.
Advanced Personalization Engine
Powered by Rokt Brain, this engine assesses each customer’s profile and cart contents in real time to deliver the most compelling offer available.
- Behavioral and Transactional Signals: Leverage browsing history, past purchases, and cart value.
- Machine-Learning Recommendations: The system learns from every interaction to continuously sharpen its predictions.
- Contextual Placement: Show upsell offers directly within the cart, checkout, or on the post-purchase “thank you” page based on user journey.
Data Privacy and Security
Trust is non-negotiable in e-commerce. Rokt’s compliance credentials underscore their commitment:
- SOC2 Type I & II Certified: Proven protocols for managing customer data securely.
- ISO27001 Accredited: International standard for information security management.
- Zero Data Selling Policy: Rokt never sells or shares client data with third parties.
Flexible Contracts
No hidden fees or rigid commitments. AfterSell offers:
- Month-to-Month Plans: Cancel or upgrade at any time with no penalties.
- Custom Enterprise Agreements: Tailored pricing and SLAs for high-volume merchants.
- Transparent Pricing Model: Clear plan breakdowns so you know exactly what you’re paying for.
Custom Native Experiences
Embed upsell offers that feel like a natural part of your store’s design, not an intrusive add-on:
- Seamless Theme Integration: Match fonts, colors, and styles with your brand’s aesthetic.
- Responsive Layouts: Mobile- and desktop-optimized designs ensure consistent performance across devices.
- Custom CSS and JavaScript: For advanced users wanting further UI customization.
Pricing
AfterSell’s transparent pricing plans accommodate small shops and enterprise retailers alike. Here’s a breakdown:
- Post Purchase – $34.99/mo (up to 500 orders/month, 30-day free trial)
- Unlimited offers & downsell flows
- Precise targeting & language translations
- Drag-and-drop editor, single & multi-product offers
- A/B testing and integrations
- Checkout – $99.00/mo (unlimited orders, 30-day free trial)
- Customize checkout & trust badges
- Upsell offers, rewards motivator, notes field
- Checkout branding & A/B testing
- *Requires Shopify Plus*
- Cart Drawer – $29.99/mo (up to 200 orders/month, 14-day free trial)
- Optimized cart drawer & subscription upgrades
- Unlimited offers, express payments, trust badges
- Product add-ons, sticky cart functionality
- Rokt Thanks – Free (unlimited orders)
- Display vetted offers from Nike, Disney+, HelloFresh
- Earn $0.30–$0.50 per offer click
- Complete control—no clutter or brand dilution
Every paid plan includes a hassle-free trial period to test every feature firsthand. You have nothing to lose and everything to gain by giving it a spin and seeing the results for yourself.
Benefits to the User (Value for Money)
Here’s why AfterSell pays for itself many times over:
- Increased Average Order Value: Post-purchase upsells and in-cart offers drive 10–30% incremental revenue without extra ad spend.
- Better Conversion Rates: Tailored, one-click offers reduce friction, leading to higher customer take-rates and improved checkout experiences.
- Rapid ROI: Most merchants break even within the first two weeks of activation thanks to low monthly fees and substantial revenue uplift.
- Data-Driven Decisions: A/B testing and robust analytics empower you to fine-tune every aspect of your offer strategy.
- Peace of Mind: Industry-leading security and privacy certifications ensure your customers’ data stays protected.
- Scalable for Growth: Plans accommodate from 200 orders/month to unlimited transactions, so you never outgrow the platform.
Customer Support
AfterSell by Rokt prides itself on exceptional customer service. Whether you’re stuck integrating the cart drawer or want strategic advice on structuring your upsell sequences, their team is responsive and knowledgeable. Support requests submitted via email typically receive a thorough response within two hours, and the integrated live chat can often resolve straightforward queries in real time.
For higher-tier plans, you’ll also gain access to a dedicated account manager who schedules regular check-ins to review performance, suggest optimizations, and ensure you’re maximizing your 30-day free trial. Phone support is available during business hours, and an ever-expanding help center houses detailed guides, troubleshooting articles, and video walkthroughs.
External Reviews and Ratings
On G2, AfterSell holds an impressive 4.6 out of 5 stars based on over 200 reviews—merchants rave about its intuitive interface and measurable impact on revenue. One store owner shared, “We saw a 25% lift in AOV within the first week of turning on post-purchase upsells.” Capterra users rate it 4.5/5, emphasizing the platform’s ease of use and the speed of seeing real ROI.
Of course, no product is without critiques. A handful of users noted that the initial setup for complex targeting rules took a bit longer than expected. Rokt has responded by releasing new template libraries and onboarding webinars to streamline the process. A few merchants mentioned occasional latency on very high-traffic sites; the engineering team is actively scaling server capacity and deploying performance optimizations to address these concerns.
Educational Resources and Community
AfterSell isn’t just a tool—it’s backed by a thriving community and a wealth of educational content:
- Official Rokt Blog: Regular posts covering upsell best practices, conversion optimization tactics, and success stories.
- Video Tutorials: Step-by-step walkthroughs on setting up your first offer, running A/B tests, and interpreting analytics.
- Product Documentation: Comprehensive guides detailing every feature, API references, and troubleshooting FAQs.
- User Forums & Groups: Connect with other merchants on Slack channels and branded community forums to swap strategies and insights.
- Webinars & Workshops: Live sessions hosted by Rokt experts, complete with Q&A segments to tackle your toughest questions.
Conclusion
By now, you’ve seen how AfterSell’s combination of cutting-edge personalization, post-purchase upsells, data-driven testing, and rock-solid security can deliver a sizeable revenue bump for any e-commerce store. I’ve walked you through real-world use cases, plan options, and support pathways that make it easy to get started.
Ready to take the next step? Experience the full suite of AfterSell features with zero risk—simply AfterSell and watch your average order values soar.
Try AfterSell for Free for 30 days Today: AfterSell.