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Boost Customer Engagement with Push Notifications

Searching for the ultimate guide to push notifications? You just landed on the right page. From best practices to real-world examples and automation tips, I’ll walk you through everything you need to know. Ready to elevate your customer engagement? Meet SendPulse, the all-in-one marketing automation platform designed to supercharge your outreach.

If you’re struggling to keep users engaged and coming back, you’re not alone. Many brands see open rates dwindle and retention drop off. I’ve spent years optimizing campaigns across email, SMS, and web channels—and I can tell you that push notifications hold unmatched power when done right. SendPulse has helped thousands of businesses send browser alerts to up to 10,000 subscribers, boost click-throughs, and drive conversions. Give it a spin today and watch your engagement soar.

What is SendPulse?

SendPulse is a multi-channel marketing automation platform that combines email marketing, chatbots, CRM, and web push campaigns—all on a single dashboard. It enables businesses to send targeted browser notifications, design subscription forms, automate workflows, and monitor performance without juggling separate tools.

SendPulse Overview

Founded in 2015, SendPulse set out to break down silos between communication channels. Their mission: empower marketers to deliver seamless customer experiences from first touch to repeat purchase. Over the years, they’ve grown to support millions of users worldwide, launched AI-powered chatbots, and earned recognition as a leader in email deliverability.

With offices in Europe and Asia, SendPulse continually expands its feature set—introducing an intuitive website builder, SMS gateway integrations, and robust analytics for every campaign. Whether you’re a freelancer, small business, or enterprise team, it scales to your needs.

Pros and Cons

Pro: Free plan includes 15,000 emails per month, 3 chatbots, web push for 10,000 subscribers, and a basic CRM.

Pro: Multi-channel capabilities let you reach audiences where they are—email, web, social chat, SMS.

Pro: Automation 360 workflows for event-based triggers and personalized offers.

Pro: Built-in A/B testing and segmentation tools to fine-tune campaigns.

Pro: ChatGPT-powered chatbot replies save time and enhance support.

Pro: Comprehensive reporting with insights on push Open Rate, Click Rate, and subscriber behavior.

Con: Free plan limits web push subscribers to 10,000—upgrade required for larger audiences.

Con: Some advanced CRM features reserved for higher-tier plans.

Features

SendPulse offers a suite of tools designed to automate outreach and maximize engagement. Below are key features driving results.

Web Push Campaigns

Instant browser alerts sent directly to desktops and mobile devices.

  • Segment subscribers by behavior, location, or custom tags
  • Schedule notifications and drip sequences
  • A/B test titles, messages, and landing pages

Automation 360

Visual workflow builder for multi-step automations.

  • Event-based triggers like page visits, cart abandonment, or purchases
  • Conditional branches for personalized journeys
  • Integrations with CRM, email, and chatbots

Chatbots & Live Chat

Automate customer support and lead capture on Facebook, Telegram, and website chat.

  • Pre-built templates and ChatGPT integration
  • Seamless handoff to live agents within the same interface

CRM System

Manage contacts, deals, and communication history in one place.

  • Custom pipelines and stages
  • Team collaboration with user roles and permissions
  • Direct messaging from contact cards

SendPulse Pricing

Choose a plan that fits your growth stage—start for free, then upgrade as your subscriber list expands.

Free Plan

Free • Ideal for testing tools and low-volume senders

  • Up to 15,000 emails/month
  • Web push to 10,000 subscribers
  • 3 chatbots, 1 website, 50 workflow elements

Standard — $10/month

Ideal for beginners scaling beyond free limits

  • Unlimited emails
  • 10 saved segments, full A/B testing
  • 3 users per account

Pro — $12/month

Recommended for growing businesses

  • 50 automation flows, 150 elements
  • 500 MB storage, 10 users
  • Unlimited tags

Enterprise

Advanced features for large-scale operations

  • Unlimited everything: emails, automation, users, domains
  • Dedicated support and custom SLAs

SendPulse Is Best For

Whether you’re a solopreneur or a marketing team of 50, SendPulse adapts to your needs.

E-Commerce Brands

Recover abandoned carts with targeted web push reminders and follow-up emails.

SaaS and Mobile Apps

Deliver product updates and personalized onboarding via browser notifications.

Bloggers & Content Creators

Notify subscribers of new posts and special promotions instantly.

Benefits of Using SendPulse

  • Unified Platform: Manage email, SMS, chat, and web push in one dashboard.
  • Increased Engagement: Timely push notifications boost click-through rates by up to 50%.
  • Time Savings: Pre-built workflows and chatbot templates reduce manual tasks.
  • Scalability: Plans grow with your audience—no data migration needed.
  • Improved ROI: Personalized automations drive conversions and repeat purchases.

Customer Support

SendPulse provides 24/7 support via live chat, email, and an extensive knowledge base. Their team typically responds within minutes, ensuring your campaigns run smoothly around the clock.

For enterprise clients, dedicated account managers and onboarding specialists guide you through setup, best practices, and custom integrations—so you can focus on growth, not troubleshooting.

External Reviews and Ratings

Users praise SendPulse for its ease of use, affordable pricing, and powerful web push features. Many highlight the seamless integration between email campaigns and browser notifications as a game-changer.

Some note limitations in advanced CRM customization and occasional delays in push delivery. SendPulse addresses this by rolling out performance upgrades and expanding server capacity to guarantee prompt notifications.

Educational Resources and Community

SendPulse’s blog covers everything from push notification best practices to email design tips. You’ll find webinars, video tutorials, and case studies demonstrating campaign success stories.

Join the active user forum or the official Facebook community to swap strategies, ask questions, and stay updated on new feature releases.

Conclusion

In today’s crowded digital landscape, push notifications offer a direct line to your audience—driving engagement, retention, and revenue. With SendPulse’s all-in-one platform, you’ll automate personalized alerts, analyze performance, and refine your strategy—all without switching tools. Ready to transform your outreach? Get Started with Sendpulse for Free Today and see how timely browser notifications can revolutionize your marketing.

Get Started with Sendpulse for Free Today