whatsapp marketing has become indispensable for businesses aiming to engage customers in real time. To streamline team efforts and eliminate communication blind spots, TimelinesAI offers a powerful multi-number shared inbox solution. Get Started with a 10-day Free Trial on TimelinesAI Today and transform your messaging workflow immediately.

What is TimelinesAI?

TimelinesAI is a unified WhatsApp inbox platform designed for teams managing multiple individual WhatsApp accounts. It centralizes conversations, integrates with top CRMs, and automates workflows—empowering sales and support teams to stay responsive and organized.

TimelinesAI Overview

Founded to address fragmented messaging processes, TimelinesAI has grown into a trusted tool serving companies worldwide. Their mission is to give businesses complete visibility over every WhatsApp interaction. Over the years, they’ve added no-code CRM integrations, advanced workflow automations, and analytics to help teams scale communication without chaos.

Pros and Cons

Pros:

• Centralized inbox for unlimited WhatsApp numbers, ensuring no chat slips through
• One-click integrations with Pipedrive, HubSpot, monday.com, Zoho, Salesforce, and Zapier
• Real-time syncing of messages and media across team members
• Automated workflows to trigger personalized messages or tasks based on CRM events
• Flexible permission settings and isolated teams within a single workspace
• Built-in reporting and analytics to track response times and team performance

Cons:

• Advanced features like Business API support are still in development
• Pricing scales per seat, which may impact very large teams seeking budget-friendly options

Features

TimelinesAI packs a robust feature set to optimize whatsapp marketing efforts.

Unified Shared Inbox

• Connect unlimited personal or business WhatsApp accounts
• View all chats in one interface with labels, filters, and custom views
• Assign chats to team members and track ownership

CRM Integrations

• Native support for Pipedrive, HubSpot, monday.com, Zoho, Salesforce
• Send 1:1 messages and sync contacts, deals, and chat histories
• Chrome extension for embedded chat view directly within your CRM

Automated Workflows

• Trigger WhatsApp messages when deal stages change
• Create tasks or assign agents upon new incoming chats
• Personalize greetings using any CRM field

Mass Messaging & Campaigns

• Upload CSV lists for bulk outreach
• Configure send-rate limits and workflow actions
• Schedule and monitor campaign performance

Analytics & Reporting

• Track response times, chat volumes, and agent performance
• Export reports for management insights

TimelinesAI Pricing

Choose the plan that matches your team’s scale and automation needs:

Automation – $10/seat

• 1,000 workflow actions/month
• Basic shared inbox access for individual use
• Full API, Webhooks, Zapier, and Make integration

CRM Integration – $25/seat

• 1,000 workflow actions/month
• One WhatsApp account per user
• Native CRM integrations, ChatGPT summaries, mass messaging

Shared Inbox – $40/seat

• 2,000 workflow actions/month
• Advanced team collaboration, analytics, bulk replies

Mass Messaging & Automation – $60/seat

• 3,000 workflow actions/month
• High-volume sending, flexible speed limits
• WhatsApp Business API support (coming soon)

Ready to scale your WhatsApp communication? Get Started with a 10-day Free Trial on TimelinesAI Today and discover the ideal plan for your team.

TimelinesAI Is Best For

TimelinesAI adapts to various team types and industries:

Sales Teams

Automate follow-ups when deals advance, respond instantly to hot leads, and maintain full chat histories in your CRM.

Customer Support

Route incoming requests to available agents, track resolution times, and manage SLAs—all within a single inbox.

Marketing Campaigns

Run personalized bulk messaging campaigns, segment contacts by labels, and monitor engagement rates in real time.

Agencies

Create isolated workspaces for each client, manage multiple WhatsApp numbers, and report on performance with built-in analytics.

Benefits of Using TimelinesAI

• 360° Visibility: Eliminate blind spots by consolidating all accounts in one inbox.
• Improved Response Times: Automated triggers and routing ensure no message goes unanswered.
• Seamless CRM Sync: Keep contacts, deals, and chat logs in sync for accurate reporting.
• Scalable Collaboration: Flexible permissions let you scale teams without compromising data security.
• Data-Driven Decisions: Use analytics to identify bottlenecks and optimize workflows.

Customer Support

TimelinesAI’s support team is available around the clock via in-app chat. Typical response times average under one hour, ensuring your workflows stay uninterrupted. Email and Zapier integration guidance are provided to help you onboard quickly.

Comprehensive documentation, video tutorials, and dedicated onboarding sessions are included for teams of 10+ seats, guaranteeing a smooth implementation and ongoing success.

External Reviews and Ratings

Users rave about TimelinesAI’s ease of setup and seamless CRM integrations. Sales managers highlight how automated messages have boosted lead engagement by up to 30%. Support teams appreciate unified reporting and assignment features, noting significant response-time improvements.

Some feedback mentions a desire for deeper custom API endpoints. The TimelinesAI roadmap already includes expanded API capabilities and enhanced Business API support to address these requests.

Educational Resources and Community

TimelinesAI maintains an active blog with best practices for whatsapp marketing, video walkthroughs, and step-by-step guides. Monthly webinars cover new features and advanced automation strategies. A dedicated user forum allows teams to share templates, zap recipes, and workflow ideas.

Conclusion

Centralizing your WhatsApp communication is crucial for scaling both sales and support workflows. With robust CRM integrations, automated triggers, and a shared inbox for unlimited accounts, TimelinesAI delivers everything you need to master whatsapp marketing. Experience its impact firsthand—Get Started with a 10-day Free Trial on TimelinesAI Today and take control of your messaging strategy.