What is Unitel Voice?

When searching for top voip providers to power your business communication, Unitel Voice stands out with its cloud-based phone system tailored for business builders. As a versatile virtual solution, Try Unitel Voice Free for 30 days Today and experience professional call handling with local or toll-free numbers on any device.

Unitel Voice is a fully virtual phone system that lets you manage calls like a boss while working from anywhere. You can add a dedicated business number to your personal phone, separate work and personal calls, and customize greetings and routing effortlessly.

Unitel Voice Overview

Unitel Voice as a Leading VoIP Provider

I launched Unitel Voice in 2018 with a mission to simplify business communication for entrepreneurs and teams. Since then, we’ve grown from a small startup to serving thousands of customers across diverse industries.

Our philosophy centers on reliability, affordability, and exceptional human support. Along the way, we’ve introduced new features like desktop softphones, team messaging, and presence indicators to keep pace with evolving business needs.

Year over year, Unitel Voice has maintained a high satisfaction rating, earning accolades for innovation and customer service. This track record makes it one of the most trusted virtual phone systems in the market.

Pros and Cons

Pros and Cons of a Top VoIP Provider

Pros: Unitel Voice delivers a fully virtual phone system that requires no extra hardware. You can set up local, toll-free, or vanity numbers in minutes and manage them from an intuitive online dashboard.

Pros: The platform supports mobile apps on iOS and Android, ensuring you never miss a call whether you’re in the office or on the go.

Pros: Advanced call routing, custom greetings, and business hour settings help you deliver a professional experience to every caller.

Pros: Transparent, tiered pricing means you can start small and upgrade as your team grows without hidden fees.

Pros: Unrivaled human support means real people are ready to help you set up or troubleshoot at any time.

Pros: Features like desktop softphone and team messaging foster collaboration and presence awareness across your organization.

Cons:

Call recording is available only on higher-tier plans, which may require a plan upgrade for full access to compliance features.

International calling rates can vary based on destination, so heavy global usage may incur additional fees.

Features

Essential Features for Modern VoIP Providers

Unitel Voice offers a robust suite of features designed to streamline communication and boost productivity. Below are some of the standout capabilities that set it apart.

Virtual Phone Numbers

Choose from local, toll-free, or vanity numbers that reflect your brand identity and geographic reach.

• Instant provisioning of phone numbers in multiple area codes.
• Vanity numbers for memorable brand recall.
• Port existing numbers without downtime.

Intuitive Call Routing

Ensure calls reach the right person or department with intelligent routing rules.

• Time-of-day and business hours routing to handle after-hours calls gracefully.
• Round-robin and simultaneous ring options for fair distribution.
• Custom voicemail greetings per extension or team.

Cross-Platform Mobile and Desktop Apps

Stay connected with native apps for smartphones, tablets, and computers.

• Make and receive calls on your business number from any device.
• Synchronize messages and voicemails across devices.
• Secure, encrypted voice traffic for privacy.

Presence Indicators and Team Messaging

Collaborate seamlessly with colleagues using built-in chat and availability status.

• See team member status in real time (Available, Busy, Away).
• Private and group chats for quick coordination.
• File sharing and call escalation directly from chat threads.

Analytics and Reporting

Track call volumes, durations, and agent performance to optimize your operations.

• Real-time dashboards highlight call metrics and trends.
• Customizable reports for billing and workforce planning.
• Export data for deeper analysis in spreadsheets or BI tools.

Unitel Voice Pricing

Pricing Models Among VoIP Providers

Unitel Voice offers straightforward plans to fit different business sizes and budgets. You can scale up or down at any time without penalties.

Start-Up

Price: $9.99/month. Ideal for solo entrepreneurs or micro-teams.

• 1 phone number and 500 minutes per month.
• Up to 3 users with mobile app access.
• Basic call handling and voicemail.

Unlimited

Price: $24.99/month. Perfect for growing teams needing unlimited local calling.

• 1 phone number with unlimited minutes.
• Unlimited users on mobile app.
• Standard call routing and voicemail features.

Office

Price: $29.99/month. Best for small offices requiring advanced features.

• 1 phone number with unlimited minutes.
• 3 users included; $9.99/month per additional user.
• Desktop softphone, desk phone support, presence indicators, and team messaging.

Office-Max

Price: $69.99/month. Built for mid-sized teams needing full collaboration tools.

• 1 phone number with unlimited minutes.
• 10 users included; $9.99/month per additional user.
• All Office features plus advanced analytics and CRM integrations.

Unitel Voice Is Best For

Top Use Cases for VoIP Providers

Unitel Voice scales with your business, making it suitable for a wide range of users and scenarios. Here are a few examples:

Solo Entrepreneurs

Need a professional image without a big investment? Unitel Voice lets you add a second line to your personal phone. You can separate work calls from personal ones and set custom greetings for your business hours.

Small Teams and Startups

As your team grows, maintaining clear communication is critical. With team messaging, presence indicators, and multi-device support, everyone stays in sync whether they’re in the office or remote.

Remote and Hybrid Workforces

Working from home or on the road? Unitel Voice treats your laptop, tablet, and smartphone as office extensions. Calls, messages, and meetings move seamlessly across devices without a hitch.

Service-Based Businesses

Consultants, agencies, and freelancers need reliable lines. Custom call routing and voicemail ensure clients always reach the right expert. You’ll never miss a booking or support request.

Benefits of Using Unitel Voice

Switching to Unitel Voice unlocks numerous advantages that help you streamline operations and impress clients. Get started with a free trial—Try Unitel Voice Free for 30 days Today.

• Professional Image: Present a unified business phone number and custom greetings to all callers.
• Flexibility: Answer calls on any device and work from wherever you are.
• Scalability: Easily add or remove users and change plans as your team evolves.
• Cost Savings: Reduce hardware expenses and only pay for what you need.
• Improved Collaboration: Use team messaging and presence to coordinate tasks in real time.
• Data-Driven Decisions: Leverage analytics to optimize staffing and call workflows.

Customer Support

I know how frustrating it can be when phone support systems leave you on hold for ages. That’s why Unitel Voice provides live, human-backed support without automated menus.

Whether you need help configuring your first number or troubleshooting an integration, you’ll reach a knowledgeable representative who understands your business needs and offers tailored solutions.

External Reviews and Ratings

Most feedback highlights Unitel Voice’s ease of use, responsive support, and transparent pricing. Users often praise the swift setup process and reliable call quality.

Some customers note that advanced analytics require an upgrade to higher-tier plans. The Unitel Voice team actively addresses this by rolling out new reporting features and offering guided onboarding sessions for analytic tools.

Educational Resources and Community

Unitel Voice maintains an extensive resource library to help users get the most out of the platform. You’ll find in-depth blog posts, video tutorials, and step-by-step guides on everything from setting up custom greetings to optimizing call routing.

Join our online community forums and live webinars to connect with other business builders. Share strategies, ask questions, and learn best practices directly from Unitel Voice experts and fellow entrepreneurs.

Conclusion

In today’s competitive landscape, choosing the right voip providers can make or break your business communication strategy. Unitel Voice combines professional-grade features, flexible pricing, and unwavering human support into a single, easy-to-use platform.

Ready to transform your business calls? Try Unitel Voice Free for 30 days Today.