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## What Is SendPulse?

SendPulse is a multi-channel marketing automation platform designed to streamline communication and drive growth. At its core, it combines email marketing, chatbots, CRM, web push notifications, and even a website builder—everything you need to move prospects down the sales funnel automatically. Whether you’re a solo entrepreneur or part of a marketing team, SendPulse adapts to your workflow and helps you craft personalized customer journeys without juggling multiple tools.

Use-cases include:
– Nurturing leads with automated email sequences.
– Engaging site visitors using pop-ups, web push, and chatbots.
– Centralizing customer data in a built-in CRM.
– Launching online courses or promotional microsites with the site builder.
– Automating transactional messages like order confirmations or password resets.

## Features

SendPulse offers a rich feature set. Here’s a closer look:

### Email Marketing
SendPulse’s email marketing module lets you send up to 15,000 emails per month on the Free plan—ideal for small businesses.
– Drag-and-drop editor with responsive templates
– A/B testing suite (Standard plan and above)
– Advanced personalization using contact data
– Transactional and marketing emails in one place

### Chatbots with ChatGPT Integration
Automate customer interactions on Facebook Messenger, WhatsApp, and Telegram.
– Build up to 3 chatbots on the free plan
– Use conversational AI powered by ChatGPT
– Set automated replies, sequence messages, and conditional logic
– Collect leads and integrate them directly into your CRM

### Web Push Notifications
Instantly reconnect with site visitors with browser notifications.
– Up to 10,000 subscribers on the Free plan
– Customizable message templates and triggers
– Real-time analytics on delivery and click rates
– Integration with other channels for omnichannel campaigns

### CRM System
Keep all lead and customer data centralized.
– Sales pipeline automation for lead nurturing
– Contact management with detailed communication history
– Team collaboration: assign tasks, track performance
– Built-in integrations with email, chatbots, and web push

### Subscription Forms & Pop-ups
Turn visitors into subscribers using customizable on-site forms.
– 10 pop-up templates included free
– Conditional display rules based on scroll, exit intent, or time on page
– Seamless data capture feeding directly into your CRM

### Website & Online Course Builder
Create promotional sites or sell courses without coding.
– One free website or bio-link page on the Free plan
– Drag-and-drop page builder with customizable blocks
– Host and sell digital courses, collect payments, and deliver content automatically

## Pricing

SendPulse offers tiered plans to fit any stage of growth.

**Free Plan** (up to 500 subscribers)
– Price: Free
– 15,000 emails per month
– 3 chatbots, 1 website, 10 pop-ups
– 100 MB image storage, 100 verifications
– Great for testing features and small mailing lists

**Standard Plan** (1–500+ subscribers)
– Price: $10/mo
– Unlimited emails
– 200 MB image storage, 10 flows in Automation 360
– Full A/B testing suite, 10 saved segments
– Ideal for beginners scaling up email lists

**Pro Plan**
– Price: $12/mo
– Unlimited emails and up to chosen list size
– 500 MB image storage, 50 flows & events in Automation 360
– 1,000 verifications, unlimited tags
– Advanced personalization and team collaboration (10 users)

**Enterprise Plan**
– Price: Contact sales
– Minimum 2,500 contacts
– 5 GB image storage, unlimited flows & segments
– Unlimited websites and bio pages
– VIP support and custom integrations

You can upgrade or downgrade at any time, and every plan includes free integrations across email, chatbots, CRM, and more—eliminating the need for third-party connectors.

## Benefits to the User (Value for Money)

From my experience, SendPulse delivers exceptional ROI. Here’s why:

– Unified Platform for All Channels
By centralizing email, chatbots, web push, and CRM, you save hours on tool switching and integration setups.

– Generous Free Tier
Even on the Free plan, you get robust tools—15,000 emails and 10,000 web push subscribers—to test and validate your marketing strategies.

– Automated Workflows
Pre-built Automation 360 flows handle lead capture, follow-ups, and re-engagement sequences, freeing your time for strategy.

– Cost-Effective Scaling
Plans start at just $10/mo, allowing you to grow without breaking the bank.

– Advanced Personalization
Dynamic content and triggered messages based on user behavior lead to higher open and click-through rates, boosting conversion.

– Built-In Analytics
Detailed reports on campaign performance across channels help you optimize in real time.

– Collaborative CRM
Invite team members, assign deals, and track workflow efficiency without additional fees.

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## Customer Support

SendPulse offers responsive, multi-channel support to ensure you stay on track. Their support team typically replies within a few hours via email, and you can also engage via live chat directly within the dashboard. For critical issues or enterprise clients, phone support is available to resolve any urgent roadblocks.

In addition to direct support, SendPulse maintains a comprehensive knowledge base with step-by-step articles and video tutorials. Whether you’re troubleshooting an automation workflow or customizing a chatbot, the documentation and community forum are invaluable resources.

## External Reviews and Ratings

Across review platforms like G2 and Capterra, SendPulse consistently earns 4+ stars. Users praise:
– Ease of use and intuitive interface
– Broad feature set at competitive pricing
– Reliable deliverability and performance reporting

A few criticisms include occasional deliverability delays during peak seasons and a learning curve for advanced Automation 360 flows. SendPulse has responded by upgrading its infrastructure and releasing new tutorial content—underlining their commitment to user feedback and continuous improvement.

## Educational Resources and Community

SendPulse supports users with an array of learning materials:
– Official Blog: Covers email marketing best practices, chatbot use cases, and growth hacks.
– Video Tutorials: Step-by-step guides on YouTube for workflows like list segmentation and automation.
– Webinars & Live Workshops: Regular sessions on emerging marketing trends and platform updates.
– Developer Documentation: APIs and integration guides for advanced customization.
– Community Forum: A hub where marketers exchange tips, share templates, and solve challenges together.

These resources make it easy to learn at your own pace and tap into collective expertise.

## Conclusion

In summary, SendPulse is an all-in-one marketing platform that delivers robust features at a price point every budget can handle. With email, chatbots, CRM, web push, and a site builder all under one roof, you can automate end-to-end customer journeys without juggling multiple tools.

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