Hunting for the ultimate bargain on Gorgias? You’re in the right spot. I’ve hunted high and low to secure an exclusive deal just for readers like us. Trust me, this is the best discount you’ll find anywhere online for this power-packed ecommerce AI support platform.

In this deep-dive review, I’ll walk you through how **Get 2 Months Free with Gorgias annual plans Today** can unlock cost savings while giving you all the features Gorgias has to offer. By the end, you’ll know exactly why this deal is a must-grab and how Gorgias transforms your customer support into a revenue-boosting machine.

What Is Gorgias?

Gorgias is a Conversational AI platform designed specifically for ecommerce businesses. It centralizes all your customer interactions—email, live chat, social media messages, SMS, and voice—into a unified helpdesk. With AI-powered automation and seamless Shopify integration, Gorgias not only resolves up to 60% of support inquiries automatically but also drives conversions by 2.5× with tailored product recommendations.

Whether you’re running a small Shopify store or a high-volume enterprise, Gorgias streamlines support operations, boosts agent productivity, and ultimately turns every customer conversation into a growth opportunity.

Features

Gorgias is loaded with features that cater to both sales and support teams, making it an all-in-one solution for ecommerce customer experience. Below, I break down the standout capabilities that set Gorgias apart.

Conversational AI with Sales & Support Skills

Gorgias’s AI Agent is trained to handle both pre- and post-sales queries. It can:

• Answer Frequently Asked Questions (FAQs) instantly, freeing agents to tackle complex issues.
• Offer personalized product recommendations based on shopper history, upselling and cross-selling along the way.
• Process returns, issue refunds, and generate discount codes on the fly for happier customers.
• Maintain brand voice with customizable tone settings, ensuring every response aligns with your brand identity.

Shopify Integration

As an ecommerce merchant, having real-time access to order details is crucial. Gorgias plugs directly into your Shopify store, allowing you to:

• View and edit orders without switching tabs—update shipping, change items, and apply discounts within the helpdesk.
• Access customer purchase history to tailor responses with context, boosting upsell opportunities.
• Automate post-purchase follow-ups and abandoned cart reminders using predefined macros and chat campaigns.

All-in-One Helpdesk

Manage every channel in one unified interface:

• Email, Live Chat, Facebook, Instagram, TikTok, WhatsApp, SMS, Voice (via add-ons).
• Macros, rules, and views to automate routine tasks—think auto-responses, ticket routing, and SLA enforcement.
• Built-in knowledge base for self-service, reducing incoming tickets and empowering customers.

AI Agent Automation

The AI Agent can fully resolve conversations before they even reach your team. Key perks:

• Automate up to 60% of tickets, cutting operational costs.
• Pay just $1 per fully resolved conversation—no hidden fees.
• Continuously improve with a feedback loop: rate responses to refine AI accuracy.

Marketing Suite

Proactive engagement is where Gorgias shines:

• Launch chat pop-ups and banners to reduce bounce rates by up to 37%.
• Deliver personalized messaging at scale—recommend products based on browsing behavior.
• Track campaign performance with built-in analytics to optimize your outreach.

Pricing

Gorgias offers flexible plans that grow with your business—never pay for headcount, only for support volume.

• Basic Plan (300 tickets/mo)
  Ideal for small startups just getting off the ground.
  Price: from $10/mo
  Includes: Helpdesk, 50 tickets free, $0.40 per extra ticket, unlimited knowledge base articles, core macros and rules.
• Pro Plan (2,000 tickets/mo)
  Best for growing brands needing advanced automation.
  Price: from $50/mo
  Includes: Everything in Basic, plus multi-channel support (IG, FB, SMS), advanced rules, satisfaction surveys.
• Advanced Plan (5,000 tickets/mo)
  Designed for mid-sized stores with higher support volume.
  Price: from $300/mo
  Includes: All Pro features, plus voice support, A/B testing for macros, in-depth analytics.
• Enterprise Plan (Custom volume)
  Perfect for large operations requiring bespoke solutions.
  Price: from $750/mo
  Includes: Dedicated SLA, custom integrations, premium onboarding, white-glove support.

And remember, when you lock in an annual plan today, you’ll Get 2 Months Free with Gorgias annual plans Today.

Benefits to the User (Value for Money)

• Significant Cost Savings
  Automate 60% of your tickets and cut down water-cooler style back-and-forth—lower agent headcount and operational expenses.
• Boosted Revenue Opportunities
  AI-driven recommendations can increase conversion rates by up to 2.5×, turning support chats into profit centers.
• All Channels in One Place
  No more juggling multiple apps—streamline workflows, reduce context-switching, and improve agent efficiency.
• Scalable Pricing
  Start at $10/mo and scale up only as your ticket volume grows—no surprises on your invoice.
• Customizable AI
  Tailor the AI’s tone and responses so every interaction feels on-brand and human.
• Actionable Analytics
  Real-time dashboards and reports help you identify support bottlenecks and customer pain points.

Customer Support

Gorgias offers dedicated customer success managers for Enterprise clients, but even on lower tiers, help is never far away. You can reach the support team via live chat within the app, email, or phone (for Pro and above). Response times are industry-leading—often under an hour for urgent issues.

The support portal includes an extensive knowledge base packed with articles, video tutorials, and troubleshooting guides. Whether you need help setting up your first rule or orchestrating a complex chat campaign, Gorgias’s support resources have you covered 24/7.

External Reviews and Ratings

On G2, Gorgias boasts an average rating of 4.6/5 from over 1,000 reviews. Users praise the platform’s ease of use, rapid ROI, and excellent customer service:

• “Within weeks of switching to Gorgias, we saw ticket resolution time cut in half and a noticeable uptick in sales during chats.”
• “The Shopify integration is seamless—my agents love not having to toggle between tabs.”

On Capterra, it holds a 4.7/5 rating. A few downsides mentioned include occasional AI misfires (which can be tuned out) and the learning curve for setting up advanced rules. Gorgias is actively addressing these concerns with regular AI model updates and by expanding their academy tutorials.

Educational Resources and Community

Gorgias offers a robust learning ecosystem:

• Official Blog: In-depth articles on ecommerce best practices, AI insights, and customer service trends.
• Video Tutorials: Step-by-step guides on YouTube covering everything from basic setup to advanced automation workflows.
• Documentation: Comprehensive developer docs for custom API integrations.
• Community Forums: A vibrant user community where merchants share macros, rule recipes, and marketing tips.
• Webinars and Events: Regular live sessions led by Gorgias experts, diving into new features and real-world use cases.

Conclusion

To wrap up, Gorgias delivers a powerful, centralized solution for ecommerce support and sales that pays for itself through automation and smarter engagement. With advanced AI, seamless Shopify integration, and a pricing model that scales, it’s the support platform I trust to drive both efficiency and revenue growth. If you’ve been waiting for the right time to upgrade your customer service, this is it: Gorgias has never been more affordable.

Get 2 Months Free with Gorgias annual plans Today and start transforming your customer conversations into loyal fans and increased sales. Ready to take the leap? Get Started with Gorgias Today