Searching for reliable ai help to elevate your customer chat experience? Freshchat delivers a seamless messaging platform for websites, mobile apps, and social media, making every interaction effortless.

Freshchat empowers businesses to consolidate support channels, deploy intelligent bots, and equip agents with real-time context—cutting through the noise and ensuring no customer goes unnoticed. With Freshchat, you can serve up smiles on any channel and turn every chat into an opportunity.

Unified Messaging Across Every Channel

Gone are the days of toggling between apps. Freshchat offers a unified workspace where your team can handle live chat, email, social media messengers, and digital messaging all in one place:

• Website & Mobile Apps: Embed a chat widget to capture queries instantly.
• Social Media Messengers: Manage Facebook, Instagram, and WhatsApp conversations without switching tabs.
• Email & Voice: Seamlessly integrate traditional channels for a complete support suite.

Scale Support with AI-Driven Bots

Looking for ai help that actually delivers? Freshchat’s intuitive bot builder lets you create and deploy automated workflows in minutes. From simple FAQs to advanced conversational scenarios, bots can handle volume spikes and free your agents to focus on complex issues.

• Drag-and-drop bot builder—no coding required
• Pre-built templates for common support and sales use cases
• Seamless handoff to human agents when needed

Contextual Personalization at Scale

Freshchat equips your agents with a unified timeline of customer interactions, including past purchases, open tickets, and previous chats. This level of context empowers teams to deliver personalized experiences that build loyalty and drive revenue.

Proactive Engagement to Prevent Churn

Why wait for customers to reach out? With Freshchat, you can configure triggers to proactively message visitors based on behavior and intent. Offer assistance just when they need it or share targeted promotions to boost conversions.

Data-Driven Insights

Make informed decisions with robust analytics dashboards. Track team productivity, bot effectiveness, and customer satisfaction metrics to identify gaps and refine your strategy.

Flexible Pricing Plans

Choose a plan that fits your growth stage:

• Free ($0/agent/month): Live chat, email, unified workspace for up to 10 agents.
• Growth ($23/agent/month): Everything in Free plus WhatsApp, Facebook Messenger, and real-time dashboards.
• Pro ($59/agent/month): Add custom dashboards, SLA policies, and advanced routing tools.
• Enterprise ($95/agent/month): Includes skill-based routing, enhanced security, and premium support.

Hear It From Our Customers

“Implementing Freshchat transformed our support workflow. The AI bot handles 60% of routine queries, so our agents can focus on high-value issues.” – Tech Startup

“We saw a 30% increase in customer satisfaction scores within three months. The proactive messaging feature is a game-changer.” – Retail Brand

Get Started Today

Try Freshchat for 14-days Free Today and see how AI-powered chat can revolutionize your customer support.