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What Is Auvik?

Auvik is a cloud-based network management software designed to give IT pros real-time visibility and control over every device, connection, and performance metric across their entire infrastructure. It excels at automating routine tasks—like documentation, mapping, and inventory—so teams can focus on strategic projects instead of hunting for devices or troubleshooting blind spots. Use cases include:

• SMBs needing a unified view across multiple locations
• MSSPs managing dozens of client networks simultaneously
• Enterprise IT teams striving to improve uptime and reduce mean time to resolution (MTTR)

Features

Auvik packs a comprehensive suite of tools that streamline network monitoring, mapping, and troubleshooting. Below, I dive into each major feature to show you how they translate into daily gains for IT teams.

Monitor Your Network

With Auvik’s live view, you see every device and connection as they operate. No more outdated spreadsheets.

• Real-time device status (up/down, performance metrics)
• Color-coded health indicators for immediate issue spotting
• Customizable dashboards that display the metrics most important to you

Generate Network Maps

Auvik automatically creates and updates detailed topology maps, eliminating manual diagramming.

• Visualize L1–L3 connections in seconds
• Interactive drill-down to inspect ports, neighbors, and VLANs
• Exportable diagrams for documentation or compliance audits

Automate Inventory

Stop chasing serial numbers and manual device tracking—Auvik detects and inventories everything for you.

• Auto-discovery of routers, switches, firewalls, and endpoints
• Automatic updates when new devices appear or configurations change
• Centralized asset database with search and filter capabilities

Analyze Your Traffic

Identify bandwidth hogs and traffic patterns with Auvik’s built-in flow analytics.

• Live and historical NetFlow, sFlow, and IPFIX data
• Top talkers and protocols in graphical form
• Capacity planning insights to forecast network growth needs

Get Pre-configured Alerts

Prevent problems before they escalate with hundreds of ready-to-go alerts you can tailor to your environment.

• Threshold-based notifications for CPU, memory, latency, and more
• Custom alert channels: email, Slack, ticketing systems
• Alert escalation policies to ensure critical issues get noticed

Manage Configurations

Auvik safeguards your device settings by backing up and comparing configurations over time.

• Automated nightly backups of device configs
• Side-by-side diff view to track changes
• Quick restore to revert unwanted modifications

Manage Remote Devices

Whether you’re on the road or working from home, Auvik gives you secure remote access to troubleshoot devices.

• Zero-trust SSH and HTTPS connections
• Built-in terminal emulator and file transfer
• Granular access controls per user or role

Monitor Your Servers

Extend visibility to your server infrastructure with proactive health checks.

• Ping, SNMP, and WMI-based monitoring
• Service-specific checks (HTTP, DNS, SQL, etc.)
• Resource utilization trends and capacity alerts

Monitor Every Network

From branch offices to cloud endpoints, maintain performance oversight no matter where devices live.

• Global endpoint probes for latency and packet loss measurement
• Geographical maps showing site health at a glance
• Cohesive multi-site alerting and reporting

Pricing

Auvik offers flexible, custom pricing tailored to your network’s size and complexity. While there isn’t a one-size-fits-all rate sheet, here’s how most customers configure their investment:

• Free 14-Day Trial: Evaluate full functionality with no commitment.
• Standard Plan: Best for small to mid-sized networks; includes core monitoring, mapping, and alerting.
• Professional Plan: Adds advanced flow analytics, configuration backups, and remote access tools.
• Enterprise Plan: All features unlocked plus VIP support, custom SLAs, and onboarding assistance.

Every paid plan is billed monthly or annually, with discounts for multi-year commitments and larger device counts.

Benefits to the User (Value for Money)

Investing in Auvik delivers tangible returns that far outweigh the subscription cost:

• Massive Time Savings
  Automated mapping and documentation cut hours of manual work down to minutes, freeing up your schedule.
• Lightning-Fast Troubleshooting
  Real-time visibility and historical data let you pinpoint issues in seconds instead of hours.
• Reduced Downtime
  Proactive alerts and remote fixes prevent small issues from becoming network outages.
• Scalable Management
  Add new devices or sites without adding headcount—Auvik scales seamlessly with your business.
• Better Budget Forecasting
  Flow analytics and performance trends support data-driven capacity planning.
• Enhanced Security Posture
  Configuration backups and change detection guard against misconfigurations and unauthorized edits.
• Multi-Brand Compatibility
  Support for 700+ vendors means no blind spots, regardless of your hardware mix.
• All-in-One Platform
  Network monitoring, mapping, alerting, and remote access in a single pane of glass—no more juggling tools.

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Customer Support

Auvik’s support team is known for rapid response times and deep technical expertise. When you submit a ticket via email or the in-app chat, you’ll typically hear back within minutes from a certified network engineer who understands your environment.

In addition to email and chat, Auvik offers phone support and a prioritized escalation path for Enterprise customers. Whether you’re troubleshooting a mission-critical outage or refining alert thresholds, help is available 24/7 to guide you every step of the way.

External Reviews and Ratings

Auvik consistently ranks highly on leading review platforms. On Gartner Peer Insights, IT admins praise its intuitive interface and automated mapping, giving it an average of 4.6/5 stars. TrustRadius reviewers applaud the time savings—one network engineer reported trimming day-to-day troubleshooting from two hours to just fifteen minutes.

Some users note occasional hiccups when integrating obscure vendor hardware, but Auvik’s engineering team frequently issues updates to expand device compatibility. The company’s transparent release notes and active user forum show they address feedback swiftly.

Educational Resources and Community

Auvik empowers users with a wealth of learning materials. Their official blog publishes deep-dives into network best practices, case studies, and product update roundups. Video tutorials on the Auvik YouTube channel walk you through setup, advanced alerting, and flow analysis in bite-sized segments.

For peer support, the Auvik Community Forum connects you with thousands of network professionals. You’ll find user-contributed scripts, custom report ideas, and lively discussions on troubleshooting techniques. Detailed documentation and knowledge-base articles round out the ecosystem, ensuring you’re never left guessing.

Conclusion

After putting Auvik through its paces, it’s clear why over 70,000 networks trust this platform to simplify monitoring, mapping, and troubleshooting. The combination of real-time visibility, automated workflows, and a vendor-agnostic approach makes Auvik a powerhouse for any IT team.

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