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Best CRM for Small Business: Boost Sales & Productivity

Finding the best CRM for small business can feel overwhelming when you’re juggling leads, customer interactions, and growth plans all at once. That’s why Capsule CRM was built from the ground up to deliver a simple yet powerful solution. With its intuitive setup, customizable workflows, and seamless integrations, Capsule CRM gives you everything you need to win more deals, delight your customers, and scale fast.

Why Capsule CRM Stands Out

Capsule CRM is designed with small teams in mind. Instead of forcing you into a one-size-fits-all system, Capsule adapts to your processes:

  • Easy setup: Get up and running in minutes—no onboarding fees, no hidden costs.
  • User-friendly interface: See every customer interaction in one view for clear insights.
  • Custom workflows: Automate repetitive tasks, delegate to teammates, and stay on top of deadlines.
  • Integrations galore: Connect with Gmail, Outlook, QuickBooks, Xero, Zapier, Make, and over 60 more.
  • Affordable pricing: Plans start at just $18 per user per month, with a free trial so you can test risk-free.

Build Powerful Customer Relationships

In a competitive market, maintaining strong relationships is non-negotiable. Capsule CRM consolidates every call, email, and meeting note into a single timeline. Your team gains instant context on each prospect and customer, ensuring every follow-up is timely and personalised.

Streamline Your To-Do List

Start your day confident that you know exactly what needs doing. Whether it’s manual assignments or automated task creation, you’ll never miss a follow-up again. Capsule CRM’s flexible reminders and notifications keep your pipeline moving forward.

Close More Deals, Faster

Take control of your sales pipeline with one clear dashboard. Forecast revenue, track deal stages, and identify bottlenecks before they stall your growth. Capsule CRM helps you pinpoint which opportunities are closest to closing so you can prioritise effectively.

Deliver Projects on Time and Within Scope

Once you win that “yes,” Capsule CRM keeps project details, deadlines, and deliverables organised. Eliminate silos, foster collaboration, and ensure every promise to your customer is fulfilled on schedule.

Game-Changing Insights

Make data-driven decisions with real-time dashboards. Spot at-risk accounts, pinpoint high-value leads, and project future growth—all from one place. Capsule CRM’s reporting features give you the clarity you need to stay ahead.

Pricing Plans to Suit Every Stage

Whether you’re just testing the waters or scaling rapidly, Capsule CRM offers flexible plans:

  • Free Plan: Ideal for trials; explore relationship management basics at no cost.
  • Starter – $18/user/month: Manage up to 30,000 contacts, use email templates, AI-powered emailing, shared mailbox, basic reports, premium integrations, and goals.
  • Growth – $36/user/month: Everything in Starter plus workflow automations, advanced sales reporting, dashboards, multiple pipelines and project boards, project management, team controls, and business enrichment.
  • Advanced – $54/user/month: Includes Growth features plus contact enrichment and up to 50 project boards.
  • Ultimate – $72/user/month: All Advanced features plus a dedicated account manager, custom training, and ongoing priority support.

Who Needs Capsule CRM?

Capsule CRM is perfect for:

  • Small sales teams looking to standardise their pipeline and close deals reliably.
  • Service agencies needing organised project delivery and client communications.
  • Founders and solopreneurs seeking an affordable tool that grows with their business.
  • Customer success teams striving to deliver personalised experiences at scale.

Experience Capsule CRM Today

Ready to transform your customer relationships and boost productivity? Try Capsule CRM Free for 14 days Today and discover why it’s the best CRM for small business.

Try Capsule CRM Free for 14 days Today and see how simple, powerful CRM can accelerate your growth.