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What Is SendPulse?

SendPulse is a comprehensive multichannel marketing automation platform designed to streamline communications, drive lead generation, and boost customer retention—all from one central dashboard. It’s engineered for marketers, small business owners, and enterprise teams alike, offering tools that automate email campaigns, chatbots, web push notifications, SMS, and more.

Use cases for SendPulse include:

• Automated welcome and drip-email series for new subscribers
• Chatbot-driven customer support on Telegram, Facebook Messenger, and WhatsApp
• Web push campaigns to engage browsers directly on desktop and mobile
• SMS promotions, reminders, and OTP messages to drive conversions
• CRM-based sales pipeline automation that tracks deal stages and contact history
• Building and selling online courses with the integrated course builder

Features

SendPulse packs a robust set of features that cover every stage of the marketing funnel. Below, I break down the core modules and explain how you can leverage each one to its fullest potential.

Email Marketing

The email marketing module is at the heart of SendPulse’s offering, letting you send up to 15,000 emails per month on the free tier and unlimited emails on paid plans. Key highlights include:

• Drag-and-drop template and HTML editors to create engaging campaigns
• Advanced personalization with dynamic tags for names, order history, and custom fields
• Audience segmentation and saved segments for targeted outreach
• A/B testing suite—compare subject lines, send times, and content layouts to optimize results
• Comprehensive analytics: open rates, click rates, bounce tracking, and heatmaps

Chatbots and Automation

Engage visitors instantly with built-in chatbot builders for Facebook Messenger, Telegram, and WhatsApp. You’ll find:

• Pre-designed conversation flows and templates
• ChatGPT integration for more natural, AI-powered replies
• Automated triggers based on subscriber behavior or timeline events
• Lead qualification sequences to filter prospects before handing off to sales

CRM and Sales Automation

SendPulse’s integrated CRM system allows you to visualize and automate your entire sales pipeline. Features include:

• Custom deal stages and workflows for contact management
• Automatic action triggers—send emails or assign tasks when a deal moves stages
• Team collaboration: invite multiple users, assign roles, and track performance metrics
• Unified contact cards displaying email, chatbot, push, SMS interactions

Website Builder and Pop-ups

Need to launch a landing page or microsite quickly? SendPulse’s website builder has you covered:

• One-page website or bio link landing page included on the free plan
• Drag-and-drop layout blocks, forms, and media galleries
• 10 customizable pop-ups and slide-ins to capture leads and offer discounts
• Built-in analytics to see how visitors engage with your pages and pop-ups

Web Push Notifications

Reconnect with site visitors through instant browser notifications:

• Up to 10,000 subscribers on the free plan, unlimited on paid tiers
• Rich format support: images, titles, emojis, and CTA buttons
• Scheduled and automated push campaigns based on user activity
• Detailed click-through and subscriber growth reports

Online Course Builder

Monetize your expertise by creating and selling courses directly:

• Create modules, lessons, quizzes, and certificates within the platform
• Offer free or paid courses, set enrollment limits, and run drip schedules
• Accept payments through Stripe, PayPal, or other popular gateways
• Track student progress, completion rates, and feedback

Pricing

SendPulse’s flexible pricing plans make it accessible for beginners yet powerful enough for growing teams. Below is a breakdown of each plan, the ideal user profile, and what you get:

• Free Plan
  Ideal for freelancers and new marketers testing the waters.
  – Up to 15,000 emails per month
  – 100 MB image storage
  – 3 sender email addresses, 1 domain
  – 5 automation flows, 1 event, 50 Automation 360 elements
  – 1 website or bio link page
  – 100 email verifications
• Standard Plan – $10/month
  Great for small businesses and beginners.
  – Unlimited emails
  – 200 MB image storage
  – 100 sender email addresses, 3 domains
  – 10 automation flows, 10 events, 70 Automation 360 elements
  – 10 saved segments, 2 bio link pages
  – Full A/B testing suite, 3 users
• Pro Plan – $12/month
  Recommended for growing teams.
  – Unlimited emails
  – 500 MB image storage
  – 300 sender email addresses, 5 domains
  – 50 automation flows, 50 events, 150 Automation 360 elements
  – 50 saved segments, 2 websites + 2 bio link pages
  – 1,000 email verifications, 10 users, unlimited tags
• Enterprise Plan
  Tailored for large enterprises with extensive contact lists.
  – Unlimited everything: emails, storage, senders, domains, automation elements, users, tags
  – 5 GB image storage, 50 websites/bio pages
  – Verifier usage depends on list size
  – Custom pricing via sales
• VIP Plan
  For over 5 million subscribers—contact sales for details.

Don’t forget to apply Get $20 OFF on Sendpulse Today when you upgrade to a paid plan!

Benefits to the User (Value for Money)

SendPulse offers exceptional value by integrating everything you need into one platform. Here are the top benefits you’ll enjoy:

• Cost Savings: Consolidate multiple tools—email, chatbots, CRM, push—into one subscription, reducing your software stack and expenses.
• Time Efficiency: Pre-built templates, automation workflows, and unified dashboards cut your setup and campaign management time by up to 50 %.
• Scalability: Smoothly grow from 500 to millions of subscribers without changing platforms—just upgrade your plan.
• Better Conversions: Personalized, multichannel messaging based on real engagement data yields higher open and click rates.
• Team Collaboration: Invite colleagues, assign roles, and share analytics—everyone stays aligned and productive.
• Data-Driven Insights: Built-in analytics and reporting help you spot opportunities, refine campaigns, and maximize ROI.

Customer Support

SendPulse’s support team is available around the clock via email and live chat directly within the dashboard. From quick technical questions to strategic guidance on campaign optimization, their agents respond promptly—usually within minutes during business hours and under an hour overnight.

For more complex inquiries, SendPulse offers phone support and a dedicated account manager (for Enterprise and VIP plans). They also maintain an extensive knowledge base and video tutorial library to help you solve common issues and learn advanced tactics at your own pace.

External Reviews and Ratings

On G2, SendPulse boasts a solid 4.4-star rating from over 200 users praising its intuitive interface and value-for-money offering. Users highlight the seamless integration between email marketing, chatbots, and push notifications as a major plus.

Some criticisms have surfaced around occasional delays in push notification delivery and limited customization on free templates. That said, SendPulse has responded by rolling out performance optimizations and expanding their template library—addressing user feedback in real time.

Educational Resources and Community

SendPulse offers a wealth of educational materials to help you master the platform and sharpen your marketing skills. Their official blog covers case studies, best practices, and industry trends, while the YouTube channel features step-by-step video tutorials on every feature.

You’ll also find a vibrant community forum where experienced users share custom automation scripts, campaign ideas, and troubleshooting tips. Quarterly webinars hosted by marketing experts dive deep into segmentation strategies, automation hacks, and email deliverability techniques—so you stay ahead of the curve.

Conclusion

After exploring SendPulse’s robust feature set, flexible pricing plans, and stellar support, I’m convinced it’s one of the most cost-effective multichannel marketing platforms on the market. From automated email sequences and chatbots to CRM-driven pipelines and web push notifications, you get everything under one roof—plus expert resources and a thriving user community.

If you’re ready to transform how you communicate with customers and slash your marketing costs, now’s the time to act. Midway through this journey I mentioned an exclusive offer—apply Get $20 OFF on Sendpulse Today to unlock immediate savings and premium tools.

Don’t miss out—Get $20 OFF on Sendpulse Today by clicking the link below and watch your engagement and revenue soar!
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