Searching for the ultimate guide to cloud telephony? You’ve landed in the right place. In an era where seamless customer engagement and remote collaboration define success, moving your phone system to the cloud is no longer optional—it’s essential.

With KrispCall’s AI-Driven approach to cloud telephony, you can consolidate calls, messages and analytics inside your favorite CRM, empower your team with real-time insights and scale effortlessly as your business grows. Ready to transform your communications? Get Started with KrispCall Today.

Understanding Cloud Telephony

Cloud telephony replaces traditional PBX hardware with internet-based phone services. Instead of on-site equipment, your calls are routed and managed via secure data centers, delivering:

• Cost savings on maintenance and upgrades
• Instant scalability for peak call volumes
• Flexible remote access for distributed teams
• Advanced analytics powered by AI

Why KrispCall Is the Ultimate AI-Driven Solution

KrispCall was founded to bring enterprise-grade telephony to businesses of all sizes. Our mission is to fuse simplicity with intelligence, delivering:

• AI Copilot that boosts productivity by up to 34%
• Seamless integration with CRMs like Salesforce, HubSpot and Zoho
• Global virtual numbers in 100+ countries
• Robust uptime and 24/7 support

Key Features

Unified Callbox

All your phone conversations live inside your CRM, so nothing slips through the cracks.

• Click-to-call from any contact record
• Call logs, recordings and notes in one pane
• Real-time call status indicators

Phone Tree IVR

Build a custom, automated menu to route callers directly to the right agent or department.

• Drag-and-drop menu designer
• Time-based routing and business hours rules
• Multilingual prompts

Call Monitoring

Listen in on live calls to maintain quality standards and coach your team.

• Whisper, barge-in and listen modes
• Instant feedback loops
• Detailed performance analytics

Call Queuing

Keep callers engaged with hold music and estimated wait times, even during spikes.

Call Notes

Share context instantly—agents can attach notes to every call, improving handoffs and reducing errors.

Virtual Numbers

Acquire local, mobile or toll-free numbers to expand your global footprint.

AI Copilot

From transcriptions to automated follow-ups, your team can focus on high-value tasks while Copilot handles the routine.

Flexible Pricing Plans

Essential – $15 Per User/Month

• Calling & SMS charges apply
• Best for startups, small businesses and freelancers

Standard – $40 Per User/Month

• Calling & SMS charges apply
• Ideal for mid-size businesses and call centers

Enterprise – Custom Pricing

• Tailored solutions for large teams
• Dedicated account manager and SLA guarantees

Real-World Benefits

• Boost Productivity: AI Copilot handles summaries, transcriptions and follow-ups so agents can close more deals.
• Enhance Customer Satisfaction: Faster routing and smarter insights lead to quicker resolutions.
• Cut Operational Costs: Eliminate on-premise hardware and enjoy pay-as-you-grow scalability.
• Global Reach: Serve customers worldwide with virtual numbers in 100+ countries.

Who Benefits Most?

Sales Teams

Use AI-driven call insights to tailor pitches, handle objections and shorten sales cycles.

Customer Support

Resolve issues faster with automated responses, call monitoring and shared notes across your team.

Remote Teams

Stay in sync no matter where you work—every call is logged, transcribed and searchable.

Transform your communications with the power of AI-driven cloud telephony. Ready to get started? Get Started with KrispCall Today