Boost Website Feedback with Visual Issue Tracking Software
Searching for the ultimate guide to issue tracking software? You just landed on the right page. With BugHerd, clients point, click & comment directly on your website to pinpoint feedback in context. Try BugHead for Free Today
Gathering website feedback can feel like herding cats—emails get lost, screenshots are outdated, and browser details vanish. As teams grow and projects multiply, a reliable issue tracking software becomes indispensable. BugHerd simplifies collaboration by turning every click into a trackable task, complete with screenshots, browser info, and CSS selectors.
What is BugHerd?
BugHerd is a visual feedback tool for websites that acts like digital sticky notes pinned to a page. Instead of juggling emails, screenshots, and manual reports, teams and clients drop pins, add comments, and instantly create tasks on a Kanban-style board. Every piece of feedback you receive is fully contextualized with technical metadata, so your developers know exactly what to fix—no more back-and-forth.
Why Visual Feedback Matters
Traditional issue tracking software often requires users to log into yet another platform, describe issues in text, and hope they’re understood. With visual feedback:
- Contextual Clarity: Pins stay attached to the exact element needing attention.
- Automatic Metadata: Screenshots, browser versions, OS details, and CSS selectors are captured instantly.
- Faster Resolution: Clear visuals reduce miscommunication and speed up fixes.
Key Features of BugHerd
Point, Click & Comment
Clients and team members can interact directly with any live page—no logins required. A simple link gives access to leave feedback that’s immediately visualized.
Automated Screenshot Capture
Every pin includes a screenshot of the page at the time of the comment, eliminating guesswork. Developers see exactly what the user saw.
Technical Metadata
Feedback submissions bundle browser type, operating system, screen resolution, and CSS selectors. This data helps your team reproduce and resolve issues faster.
Kanban Project Board
All feedback turns into tasks on a Kanban board. Prioritize, assign, and track each issue through to completion. Integrate with Trello, GitHub, Jira, Asana, and more with a single click.
Client Collaboration
Clients can follow progress in real time on a shared board, reducing update requests and boosting transparency.
How BugHerd Simplifies Issue Tracking
Traditional issue tracking software can feel disconnected from the live website. BugHerd bridges that gap:
- Instant Setup: Install the browser extension or a small JavaScript snippet and start inviting feedback immediately.
- Single Source of Truth: All feedback, tasks, and updates live in one place—no more scattered emails or chat threads.
- Scalable Collaboration: Give unlimited clients access for free, while managing your team members according to your plan.
Whether you’re a small agency or an enterprise product team, BugHerd’s visual approach makes it the most intuitive issue tracking software on the market. Try BugHead for Free Today and see feedback cycles shrink.
Pricing Plans
Choose the plan that fits your team’s size and needs:
Standard – $49/mo
- Up to 5 team members
- Unlimited client users
- Unlimited projects
- Basic integrations (Slack, Trello, GitHub +12 more)
Studio – $79/mo
- Up to 10 team members
- All Standard features
- Increased storage
Premium – $149/mo
- Up to 25 team members
- Custom branding
- Premium integrations (Jira, Asana, ClickUp, Monday.com)
- Enhanced client collaboration features
Custom Plan
- Dedicated success manager
- SSO and advanced security
- Onboarding & training support
- Flexible member limits
Getting Started
- Create your first project in seconds.
- Install the BugHerd browser extension or drop in a JavaScript snippet.
- Invite your team and clients to leave visual feedback.
Conclusion
Streamlining feedback with a visual approach transforms the way you collect, track, and resolve website issues. By switching to BugHerd, you give your team the context and clarity they need to deliver high-quality work faster. Ready to eliminate endless email chains and ambiguous reports? Try BugHead for Free Today and elevate your issue tracking software experience.
