When it comes to managing a small business phone system, staying available around the clock can feel overwhelming. Answering Service Care steps in as your dedicated partner, taking calls and chats off your plate so you can focus on serving customers and growing your operation.

Why 24/7 Small Business Phone Support Matters

Customers expect instant answers—whether it’s 2 p.m. on a Tuesday or 2 a.m. on a Saturday. By outsourcing your small business phone needs to Answering Service Care, you ensure every caller reaches a friendly, trained operator. That means no missed opportunities, no frustrated prospects, and no overburdened staff juggling phones on top of everything else.

Customized Call & Chat Handling

Answering Service Care builds a support flow tailored to your industry and volume:

• Personalized Greetings: Record your own greeting or let our team craft one that matches your brand tone.
• Live Chat Integration: Engage website visitors instantly, answer FAQs, and capture leads—even when your team is offline.
• Real-Time Message Delivery: Receive texts, emails, or CRM entries the moment a call or chat ends.

Key Features That Power Your Phone Support

Call Recording

With Instant Replay, easily record, store, and access up to 30 days of calls via an online portal. Ideal for compliance-driven industries like legal, medical, or financial services, Call Recording is a must-have for accurate message retrieval.

Bilingual Service

Serve English- and Spanish-speaking customers seamlessly at a fraction of hiring additional staff costs. Our bilingual agents integrate smoothly with your existing workflows for total coverage.

Appointment Scheduling

Powered by Acuity, our appointment setting software ensures no double-bookings and fewer missed meetings. All stakeholders stay on the same page in an always-accessible, error-free environment.

Plans & Pricing for Every Budget

Answering Service Care offers flexible monthly plans so you pay only for what you need:

• Starter: \$40/mo, pay per minute at \$1.65
• Small Business: \$179/mo includes 100 minutes, \$1.62/additional minute
• Pro (Most Popular): \$319/mo includes 250 minutes, \$1.52/additional minute
• Enterprise: \$599/mo includes 500 minutes, \$1.28/additional minute

Live Chat plans start at \$35/mo with customizable tiers up to \$400/mo for 100 included chats. Each extra chat is just \$5.

Benefits of Partnering with Answering Service Care

• Cost Savings: Eliminate the need for extra in-house hires and save on overhead.
• Scalability: Easily adjust your plan as call volume grows or slows down.
• Reliability: Industry-award winning service operating since 1974.
• Expert Training: Agents undergo rigorous, on-site training for your unique business needs.
• Seamless Integration: Secure mobile app and proprietary software keep your data at agents’ fingertips.

Real Success Stories

From medical practices to e-commerce shops, hundreds of small and medium organizations trust Answering Service Care to handle their small business phone traffic. These partners report fewer missed calls, higher customer satisfaction, and more time to focus on revenue-driving tasks.

Getting Started Is Easy

Tell Answering Service Care about your call volume and challenges, then choose a plan that fits your budget. Personalize greetings, set up call forwarding, and you’re live—often within 24 hours.

Get Started with Answering Service Care Today and transform your small business phone operations without the headache of hiring extra staff.