Finding reliable small business answering service software can transform the way you handle calls and chats. Answering Service Care offers a personalized, cost-effective solution that lets you stay focused on growing your business while our caring team manages incoming communication around the clock. Get Started with Answering Service Care Today and discover how you can reclaim time and improve customer satisfaction.

Why Your Business Needs Small Business Answering Service Software

For many small and medium-sized companies, hiring full-time receptionists or building an in-house call center can be prohibitively expensive. Small business answering service software bridges that gap by providing an experienced off-site team to field calls, qualify leads, schedule appointments, and handle live chat. This all-in-one approach lowers overhead while delivering 24/7 coverage and professional service.

How Answering Service Care Stands Out

Since 1974, Answering Service Care has built a reputation for top-tier answering and live chat support across every industry. Our best-in-class agents undergo rigorous onsite training and leverage proprietary software to access your website or custom scripts the moment a call arrives. The result is fast, knowledgeable, and friendly service that feels like an extension of your own team.

Key Features

• 24/7 Live Call Answering: Never miss a client inquiry, even outside business hours or during high-volume periods.
• Live Chat Support: Engage website visitors instantly, capture leads, and boost conversion rates.
• Call Recording & Instant Replay: Securely record and store calls up to 30 days via an online portal—ideal for legal, medical, or financial practices.
• Bilingual Service: Off-site Spanish and English support ensures no caller is left behind, at a fraction of the cost of additional hires.
• Appointment Scheduling: Integrated with Acuity, our system prevents double-booking and missed appointments by keeping calendars in sync in real time.
• Custom Scripts & Real-Time Alerts: Scripted call handling and immediate notifications via email, text, or our secure mobile app.

Industry Solutions

Whether you run a healthcare practice, legal office, financial institution, or retail business, Answering Service Care’s small business answering service software is tailored to your unique needs. Our agents become experts in your offerings, referral protocols, and escalation procedures, ensuring a seamless caller experience every time.

Flexible Pricing Plans

Choose the plan that aligns with your call and chat volume without hidden fees:

• Starter (Calls $40/mo, Chats $35/mo): Pay-as-you-go for occasional use.
• Small Business (100 calls $179/mo, 30 chats $145/mo): Ideal for growing teams needing consistent coverage.
• Pro – Most Popular (250 calls $319/mo, 50 chats $245/mo): Balance volume and cost for busy practices.
• Enterprise (500 calls $599/mo, 100 chats $400/mo): High-volume solution with the lowest per-minute/chat rates.

Additional minutes and chats remain affordable, and every plan is customizable to fit your budget and goals.

Top Benefits

• Reduced Overhead: Save on salaries, taxes, training, and equipment.
• Improved Responsiveness: Never miss a call or chat, boosting customer satisfaction and lead capture.
• Scalability: Adjust your plan as your business grows or experiences seasonal peaks.
• Professional Image: Friendly, well-trained agents enhance your brand perception.
• Peace of Mind: Focus on core operations knowing communications are in expert hands.

Getting Started Is Easy

Tell us about your call volume and challenges, personalize your greeting, and set up call forwarding in minutes. Our team will craft a package that fits your needs and budget, then launch seamlessly.

Get Started with Answering Service Care Today and take control of your communications with the leading small business answering service software.