Benefits of using Close CRM

Close CRM offers a range of powerful benefits that help businesses streamline their sales process, improve team collaboration, and close deals faster. Here are some key advantages:

• Faster Sales Cycles Automate follow-ups, manage leads efficiently, and close more deals in less time.
• All-in-One Communication uilt-in calling, SMS, and email tracking eliminate the need for multiple tools.
• Seamless Automation Use workflow automation, AI-driven insights, and customizable sales sequences to reduce manual tasks.
• Real-Time Sales Insights Get in-depth reporting and analytics to track performance and optimize sales strategies.
• Scalability for Growing Teams Whether you’re a small startup or a large enterprise, Close CRM grows with your business.
• User-Friendly Interface Designed for speed and efficiency, making it easy to navigate and train teams quickly.

Customer Support

Close CRM provides responsive and reliable customer support to ensure users get the help they need. The company offers multiple support channels, making it easy for businesses to get assistance whenever required.

✔️ Support Channels: Users can reach Close CRM’s support team via live chat, email, and a ticketing system.

✔️ Comprehensive Help Center: A well-organized knowledge base with guides, tutorials, and FAQs helps users troubleshoot common issues independently.

✔️ Personalized Support for Higher Plans: Enterprise customers get priority support, including dedicated account managers and in-depth onboarding.

✔️ Community & Resources: Close CRM also provides educational resources like webinars, blog posts, and user forums to help businesses maximize their CRM experience.

Overall, Close CRM ensures that users receive timely assistance, making it easy to resolve issues and keep sales teams productive.

External Reviews & Ratings

Most users praise Close CRM for its speed, automation, and sales-focused features, with some mentioning that pricing is on the higher end.

Now that you know the overall ratings, I want to cover some specific reviews. Here are some reviews from users who have experienced the platform firsthand:

Simplicity is most certainly the most helpful thing about Close. What you see is what you get and the developers behind this software have somehow found a way to give sales teams like mine everything they need without sparing the essentials like custom pipelines, manual contact entry, or even bulk contact entry and call monitoring. My personal favourite is the in depth analytics you get for calls that you make and the notes areas you can write in within each contact / lead. I mention this because previously we’ve used Google Docs to record manually the outcomes of each calls, now we can do it all in one place which is insanely convenient for us.

From first glance I was sceptical about using Close CRM but now that I’ve had time to get familiar this is amazing!! Close feels like a sales CRM made by an actual sales team who knows what we want and how to do it. Opportunities, pipelines, email marketing, tracking, SMS and the A2P verification is insanely easy. Our sales team is integrating nicely and our leads are reengaging by the day.

The AI call summarizer is just what we needed as well as the live call monitoring. We record all our calls with third party software but having the notes summary is a massive weight off our shoulders. It notes things that some of our reps tend to miss. Dates, names, locations, etc.

As the titles goes, I am beyond impressed with the features and functions of Close CRM. I’ve recently switched from GoHighLevel to manage my team and my side businesses and Close has most of what I need to keep my team informed and my pipeline active. I really can’t go wrong with the integrations, switching from GHL was easy and there was no need for long YT tutorials to figure out what to do or how to do it.

One of my main uses cases for Close so far has been running simple email campaigns to my overseas clients. It’s really difficult to get working numbers for marketing purposes in my country (NZ) and Close closes that gap (pun intended). This alone has doubled my MRR because now I can reach audiences without the run around.

Education Resources and Community

Close CRM offers a wealth of educational resources to help users get the most out of the platform. Whether you’re a beginner or an experienced sales professional, you’ll find valuable content to improve your CRM skills and sales processes.

• Close Blog & Webinars Regularly updated with expert sales tips, CRM best practices, and industry insights.
• Video Tutorials & Documentation Step-by-step guides and video walkthroughs for seamless onboarding and feature mastery.
• Close Community & ForumsA space for users to connect, share experiences, and learn from other Close CRM users.
• Sales Courses & eBooks Free sales training courses and in-depth eBooks to enhance sales strategies.

Close CRM Alternatives

While Close CRM is a powerful sales-focused CRM, there are other alternatives that may better suit different business needs. Below are two major Close CRM competitors and how they compare.

1. HubSpot CRM

Best for: Businesses looking for an all-in-one marketing, sales, and customer service platform.

Comparison to Close CRM:
✔️ HubSpot offers a completely free plan with limited CRM features, whereas Close CRM is paid.
✔️ Includes marketing automation tools, unlike Close CRM, which focuses primarily on sales.
✔️ More extensive integrations but can be more complex to set up compared to Close CRM’s simplicity.
✔️ Close CRM is better for outbound sales teams, while HubSpot is great for inbound marketing-driven sales.

2. Pipedrive

Best for: Small to medium-sized businesses that need a simple, visual sales pipeline.

Comparison to Close CRM:
✔️ More affordable pricing, starting at a lower cost than Close CRM.
✔️ Focuses more on pipeline visualization, while Close CRM prioritizes automation and communication.
✔️ Lacks built-in calling and email sync that Close CRM provides natively.
✔️ Close CRM is better for high-volume sales teams, while Pipedrive suits teams that need a straightforward sales workflow.

Each CRM has its strengths, but Close CRM stands out for fast-growing outbound sales teams looking for automation, built-in calling, and strong pipeline management.

Conclusion

After diving deep into this Close CRM review, it’s clear that Close CRM is a powerful, sales-focused CRM designed to help teams close more deals in less time. With built-in calling, SMS, automation, and robust pipeline management, it eliminates the complexity of traditional CRMs and allows sales teams to focus on selling, not admin work.

If you’re looking for a fast, intuitive, and scalable CRM that can help your business grow, Close CRM is definitely worth considering. Whether you’re a startup, small business, or a growing sales team, Close provides the tools needed to boost productivity and drive more revenue.

👉 Try Close CRM for free today and see how it can transform your sales process! 🚀