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What Is CometChat?

CometChat is a comprehensive in-app chat SDK and API platform designed to embed real-time chat, voice, and video calling functionalities into web and mobile applications. At its core, CometChat empowers developers to build production-ready communication features—from one-on-one messaging to group video conferences—without reinventing the wheel. Whether you’re creating a social media app, a telehealth marketplace, an e-learning portal, or a gaming community, CometChat provides the modules, infrastructure, and moderation tools you need to launch quickly and scale with confidence.

Features

CometChat brings together five powerful modules under one unified platform. Below, I dive into each of the standout features that make CometChat an indispensable choice for modern applications.

Chat and Messaging

CometChat’s messaging module offers everything from instant private chats to vibrant group discussions. It’s built to support high concurrency so you’ll never worry about lag even as your user base grows.

• 1:1 and group messaging – Seamless text communication with minimal latency.
• Rich media support – Share images, videos, files, and voice notes directly in the chat stream.
• Advanced messaging UI – Threads, reactions, @mentions, polls, and more for interactive conversations.
• Typing indicators and read receipts – Enhance user engagement by showing real-time activity insights.

Voice and Video Calling

Leverage ultra-low-latency infrastructure to power one-on-one and group calls at any scale. Whether you need a quick voice chat or a full HD video conference, CometChat ensures crisp audio/video quality.

• Group calls – Host multi-participant voice or video calls without external plugins.
• Screen sharing and recording – Perfect for webinars, gaming, and remote collaboration.
• Automatic quality optimization – Dynamic bandwidth adaptation ensures smooth calls on varying network conditions.
• Global edge network – Minimize jitter and packet loss with geo-distributed servers.

Chat Moderation

Maintain a safe community environment with CometChat’s dual-engine moderation system that combines AI precision with customizable rule sets.

• AI-powered moderation – Real-time detection of profanity, hate speech, and adult content.
• Rule-based filters – Tailor specific keywords, phrases, and patterns to your policy.
• Customizable actions – Automatically warn, mute, or ban offending users based on severity.
• Compliance readiness – Support for HIPAA/BAA plans to meet healthcare privacy standards.

Notifications

Keep users engaged with a unified notification system that handles in-app, push (mobile/web), and email alerts.

• Cross-platform delivery – Reach users on iOS, Android, web, and email seamlessly.
• Preference management – Let users customize which notifications they receive and how.
• Conditional triggers – Send messages based on activity, events, or time schedules.

Analytics

Gain actionable insights into your chat’s performance. Track message volume, active users, peak times, and user retention to optimize engagement strategies.

• Message metrics – Daily/weekly/monthly message counts and engagement rates.
• User analytics – Monitor new vs. returning chat participants and usage patterns.
• Performance dashboards – Visualize trends to inform feature iterations and marketing campaigns.

Visual Builder and UI Kits

Save development time by designing your chat interface visually and exporting native code directly into your React, Flutter, or Kotlin project.

• Drag-and-drop UI builder – Customize fonts, colors, layouts, and chat bubbles in minutes.
• Modular UI kits – Add pixel-perfect components for advanced customization.
• Native code export – Get production-ready code you can refine further in your codebase.

Pricing

CometChat offers flexible pricing plans to suit every stage of growth—from hobby projects to large enterprises. Here’s how the offerings break down:

• Build (Free)
  Who it’s for: Startups and small apps.
  Price: $0/month.
  Inclusions:
  • All core features.
  • Up to 100 monthly active users (MAU).
  • No credit card required.
• Basic ($298.75/month, billed annually)
  Who it’s for: Growing teams needing robust chat.
  Inclusions:
  • Rich in-app chat and push notifications.
  • Basic AI moderation.
  • Global EDGE network for ultra-low latency.
• Advanced ($423.75/month, billed annually)
  Who it’s for: Established businesses requiring enhanced features.
  Inclusions:
  • Everything in Basic.
  • AI rule-based moderation and user copilot.
  • Email & SMS notifications, multi-tenancy, HIPAA/BAA compliance.
  • Advanced search, message translation, in-depth analytics.
• Enterprise (Custom pricing; starts from 10k MAU)
  Who it’s for: Large corporations and high-volume platforms.
  Inclusions:
  • All Advanced features plus zero overages and priority SLAs.
  • SSO via SAML/LDAP, custom white-label domains.
  • OpenAI-powered moderation & insights, 10% concurrency guarantee.

Additionally, voice & video minutes follow a pay-as-you-go model starting at $0.001/user/min for voice, $0.003/user/min for video, and $0.006/min for recordings—ideal if you only pay for what you use. For high-volume needs, custom VOIP bundles are also available.

Benefits to the User (Value for Money)

Here’s why CometChat offers unbeatable value for developers, product managers, and business leaders alike:

• Rapid time-to-market
  From visual builder to native code export, you can launch chat features in days instead of months, saving precious development hours.
• Scalable infrastructure
  Built on a global edge network with 99.999% uptime, your app can handle bursts of traffic without hiccups—no unexpected costs from downtime.
• Flexible pricing tiers
  Start free and upgrade as your user base grows. With **Get 20% OFF CometChat Annual Plans Today**, you lock in budget-friendly pricing for a full year.
• Comprehensive feature set
  Chat, voice, video, notifications, analytics, and moderation—all under one roof; no need to integrate multiple vendors.
• Enterprise-grade security
  End-to-end encryption, SOC 2 compliance, and optional HIPAA/BAA add-ons ensure your data—and your users—stay protected.
• Future-proof extensibility
  Modular SDKs and UI Kits let you fine-tune or overhaul every aspect of your communication stack as your product evolves.
• Dedicated support
  Enjoy priority SLAs, onboarding assistance, and technical guidance to keep your team productive and minimize integration friction.

If you’re ready to upgrade your chat experience with CometChat, don’t wait—this exclusive offer won’t last forever!

Customer Support

CometChat prides itself on responsive, multi-channel customer support that spans email, live chat, and phone. Whether you have a quick question about API endpoints or need a deep dive into compliance requirements, their support team is available via Zendesk ticketing, Slack community channels, and 24/7 live chat for Enterprise customers.

In addition to reactive support, CometChat provides hands-on onboarding and a dedicated customer success manager for paying subscribers. You’ll also find priority escalation paths and scheduled check-ins to ensure your project stays on track and any integration roadblocks are swiftly addressed.

External Reviews and Ratings

CometChat consistently receives high marks across leading review platforms. On G2, it holds a 4.6/5.0 rating based on over 150 reviews, with users praising its intuitive UI builder and robust moderation engine. Capterra users give CometChat a 4.5/5.0 for ease of use and feature richness, while TrustRadius reports an 8.8/10 score for overall satisfaction and ROI.

That said, some customers note a learning curve when first navigating the visual builder’s advanced settings or integrating certain SDKs in legacy codebases. Pricing for very large-scale enterprises can also require custom negotiations. The good news: CometChat regularly rolls out improved onboarding tutorials and tiered billing options to simplify upfront costs and reduce integration friction.

Educational Resources and Community

CometChat offers a wealth of learning materials to help you get up to speed quickly. The official documentation is exhaustive, covering everything from quickstart guides to API reference docs. Their blog features deep-dive tutorials, best practice articles, and case studies showcasing real-world implementations.

For visual learners, CometChat’s YouTube channel hosts video walkthroughs and webinars on topics like advanced moderation setups, scaling chat for millions of users, and using the UI kits to build custom components. There’s also an active developer community on Discord and StackOverflow, where you can ask questions, share code snippets, and collaborate on sample projects.

Conclusion

After exploring CometChat’s intuitive visual builder, modular SDKs, powerful moderation, and global infrastructure, it’s clear why this platform tops the list for modern in-app communication. With flexible pricing tiers, enterprise-grade security, and an ever-expanding ecosystem of resources, CometChat stands out as a future-proof choice. Best of all, you can Get 20% OFF CometChat Annual Plans Today to maximize savings and unlock all the tools you need to launch chat, voice, and video features in minutes.

Don’t let this opportunity slip away—click the link and Get 20% OFF CometChat Annual Plans Today to supercharge your app’s communication capabilities while keeping your budget intact.