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What Is CometChat?

CometChat is a comprehensive in-app chat SDK and API suite designed to integrate real-time messaging, voice, and video calling into mobile and web applications. Whether you’re building a social network, a marketplace, an educational platform, or an enterprise collaboration tool, CometChat provides the building blocks to deliver seamless communication experiences. With a visual UI builder, flexible SDKs, AI-powered moderation, and battle-tested infrastructure, CometChat empowers developers to go from concept to production-ready chat in minutes.

Features

CometChat offers a modular platform that scales with your needs. Below are its core feature sets, each crafted to elevate user engagement and ensure reliability at any scale.

Chat and Messaging

CometChat’s chat and messaging module is the backbone of real-time user interaction. It provides everything you need to foster vibrant conversations.

• 1:1 messaging – Instant, private messages between users with delivery receipts.
• Group chats – Create dynamic group conversations, ideal for communities or team collaborations.
• Threads & Reactions – Organize multi-topic discussions, tag messages, and express emotions via emoji reactions.
• Rich media – Share images, videos, files, and location data natively within chats.
• Interactive polls & mentions – Conduct live polls, tag participants, and drive engagement.

Voice and Video

With ultra-low latency infrastructure and built-in optimizations, CometChat delivers crystal-clear voice and video calls—even at scale.

• 1:1 and group calls – Support for both private and conference-style calls, scaling from 2 to 50+ participants.
• Screen sharing & recording – Present slides or demos seamlessly, record calls for future playback.
• Auto quality optimization – Intelligent algorithms adjust bandwidth and resolution in real time.
• Global edge network – Distributed servers to minimize lag and packet loss worldwide.
• End-to-end encryption – Secure voice and video streams by default.

Chat Moderation

Maintain a safe conversation environment with a dual-engine moderation system. Manual rules plus AI-driven filters keep toxic content out.

• AI-powered scanning – Detect profanity, hate speech, adult content, and more in text and media.
• Customizable rule sets – Define your own moderation policies, block or flag messages in real time.
• User reporting – Empower your community to flag inappropriate content for review.

Notifications

Never miss a message: CometChat’s cross-platform notifications re-engage users across devices.

• Push notifications – Native alerts on iOS and Android to drive real-time engagement.
• Email & SMS – Reach out to users who’ve opted in for fallback alerts.
• Preference management – Let users fine-tune which notifications they receive.

Analytics

Deep insights transform raw chat data into actionable strategies for retention and monetization.

• Message volume trends – Track peak hours, active users, and conversation growth.
• User behavior – Identify your power users and understand drop-off points.
• Performance metrics – Monitor latency, failed deliveries, and uptime percentages.

Purpose-Built Solutions

From telehealth and e-learning to gaming and dating, CometChat’s industry-specific modules accelerate development.

• Marketplace chat – Buyer-seller messaging with moderation for safe transactions.
• Healthcare collaboration – HIPAA-compliant messaging for patient-provider chats.
• Education & tutoring – Virtual classrooms, whiteboarding, and classroom chat.

Security and Scale

Built for enterprises and startups alike, CometChat delivers enterprise-grade security and a 99.999% uptime SLA.

• Global CDN – Minimize latency with a worldwide edge network.
• Data encryption – TLS in transit, AES-256 at rest, plus SOC 2 and GDPR compliance.
• Auto-scaling – Handle sudden traffic spikes without manual intervention.

Pricing

CometChat’s transparent pricing ensures a plan that fits your stage and scale, whether you’re prototyping or running a global service. For a closer look at plan details, check out CometChat.

• Build (Free)
  Who it suits: Hobbyists and early-stage startups.
  Price: $0/month, no credit card required.
  Notable inclusions:
  • All chat, voice, and video features
  • Up to 100 monthly active users (MAU)
  • Basic AI moderation
• Basic
  Who it suits: Growing apps ready to go to market.
  Price: $298.75/month (billed annually).
  Notable inclusions:
  • Unlimited MAUs
  • Push notifications
  • Global EDGE network
  • Basic moderation
• Advanced
  Who it suits: Enterprises needing deeper insights.
  Price: $423.75/month (billed annually).
  Notable inclusions:
  • Everything in Basic
  • AI rule-based moderation
  • Email & SMS notifications
  • Multi-tenancy support
  • AI user copilot
  • HIPAA / BAA compliance
  • Message translation & advanced search
• Enterprise
  Who it suits: High-volume platforms (10k+ MAU).
  Price: Custom (starts from 10k MAU).
  Notable inclusions:
  • All Advanced features
  • Zero overages
  • OpenAI-powered moderation & insights
  • Single sign-on (SAML, LDAP)
  • Custom white-label domain (add-on)
• Voice & Video Calling – Build
  Price: Free trial (10k voice/video minutes).
  Perfect for early testing and prototyping.
• Voice & Video Calling – Pay-as-you-go
  Price:
  • $0.001/user/min (Voice)
  • $0.003/user/min (Video)
  • $0.006/min (Recording)

  Flexible usage-based billing.

• Voice & Video Calling – Custom
  Price: Contact sales for high-volume needs.

Benefits to the User (Value for Money)

With CometChat, you’re not just paying for code—you’re investing in a full suite of communication tools that accelerate development and drive engagement.

• Rapid Time to Market
  Minutes to prototype, hours to go live. Thanks to the visual builder and pre-built UI kits, I saved weeks of development time.
• Scalable Infrastructure
  Whether I had 100 users or 100,000, CometChat handled load spikes seamlessly with auto-scaling and global edge servers.
• Cost Predictability
  Clear monthly rates and pay-as-you-go options eliminate billing surprises. I know exactly what I’ll pay as my user base grows.
• Enterprise-Grade Security
  Built-in encryption, GDPR and HIPAA compliance give me confidence that user data stays protected.
• Integrated AI Moderation
  The dual-engine system catches harmful content automatically, saving me from manual oversight and potential liabilities.
• Cross-Platform Consistency
  Web, iOS, Android—my users enjoy the same polished chat experience on every device.
• Comprehensive Support
  From sample apps to dedicated engineers, I never felt stuck when implementing advanced features.

Customer Support

CometChat’s support team is remarkably responsive. Whether you email them or start a live chat from the dashboard, a knowledgeable representative typically replies within minutes. They’re well-versed in SDK integrations, server configurations, and moderation policies, guiding you through both straightforward setups and complex customizations.

Beyond real-time chat, CometChat offers detailed documentation, on-demand webinars, and phone support for Enterprise clients. Their customer success managers proactively reach out to ensure high uptime and help you squeeze maximum ROI from your annual plan.

External Reviews and Ratings

On G2, CometChat earns a stellar 4.7/5 from over 200 reviews—customers praise its ease of use, robust feature set, and rock-solid performance. Capterra users rate it 4.6/5, highlighting the seamless voice and video integrations and flexible pricing plans.

Some users note a moderate learning curve when diving into advanced SDK customizations, and a few mention occasional billing confusion for pay-as-you-go minutes. However, CometChat’s product team has responded by expanding tutorial content and simplifying usage dashboards, addressing these concerns head-on.

Educational Resources and Community

CometChat maintains an extensive knowledge base with code snippets, API references, and step-by-step tutorials. Their official blog regularly posts best practices, feature deep-dives, and real-world case studies. For visual learners, the video tutorial library covers everything from setting up your first chat to implementing custom moderation rules.

Developers can join the CometChat Slack community to exchange tips, request feature enhancements, and network with peers. Regular webinars and hackathons keep the community engaged, while GitHub sample apps provide production-ready templates for React, iOS, Android, and more.

Conclusion

In today’s digital landscape, seamless communication is non-negotiable. CometChat delivers a powerful, flexible platform that scales with you—from a simple chat MVP to a global voice and video network. With the exclusive Get 20% OFF CometChat Annual Plans Today deal, there’s never been a better time to integrate production-ready messaging and calling into your app.

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