Searching for the ultimate guide to training onboarding? You just landed on the right page. From streamlining new hire orientation to delivering consistent video-based lessons, Capability has everything you need to revolutionize how your organization brings employees up to speed. In this comprehensive walkthrough, I’ll share real-world best practices, challenges to avoid, and why Capability stands out as the easiest way to get your team trained without contracts or hidden fees.

If you’ve ever struggled with managing scattered training materials, tracking completion rates, or wrestling with complex software, I feel you. After years in HR and L&D roles, I’ve tested countless solutions—only to find that most platforms overpromise and underdeliver. That’s where Capability comes in. Backed by a fully managed support team, transparent pricing, and 100% video-based courses, it’s designed to make training onboarding a breeze. Ready to see it in action? Get Started with Capability for Free Today.

What is Capability?

Capability is an all-in-one platform built specifically for training onboarding and work management. It combines instant access to a library of 750+ video-based courses with tools for user, team, and classroom management—so you can coordinate, deliver, and track training all in one place. No contracts, no credit card required to start, and fully managed support on higher tiers mean you get expert guidance without the vendor lock-in.

Capability Overview

Founded with a mission to simplify how organizations bring new employees up to speed, Capability emerged in response to the complexities of traditional LMS platforms. Early adopters praised its intuitive interface and transparent pricing model. In just a few years, the company expanded its course library, added robust team-based reporting, and introduced advanced qualification and incident management features.

Today, Capability serves businesses of all sizes—from startups onboarding their first cohort of hires to enterprises requiring custom API integrations and branded custom platforms. Its relentless focus on video-based, all-inclusive training has earned it industry recognition and a loyal user base that values ease of use over endless customization.

Pros and Cons

Pros:

1. Instant Training Access: No waiting on course deployments or authoring delays—start learning immediately.

2. Transparent Pricing: Clear per-user rates with no hidden fees and no credit card needed for the free tier.

3. Video-Based Courses: Engaging, on-demand content covering compliance, soft skills, technical training, and more.

4. Fully Managed Support: Higher tiers include expert assistance to configure, launch, and maintain your platform.

5. Branded Platform: Maintain your corporate look and feel, boosting learner engagement and brand consistency.

6. Comprehensive Management Tools: From user and team management to classroom scheduling and incident logging.

7. No Contracts: Flexibility to scale up or down each month without penalty.

8. All-Inclusive Platform: Courses, forms, files, reports, qualifications, actions—all in one place.

Cons:

1. Limited Custom Integrations on Lite and Plus Tiers: Only Enterprise customers can connect via API or custom software integrations.

2. Some Advanced Modules Cost Extra on Lower Plans: Qualification and actions management require an optional add-on on Lite.

Features

Capability’s core features are designed around an efficient training onboarding workflow:

Instant Training Access

Gain immediate entry to a curated video library so learners can begin coursework without delays.

• On-demand compliance modules
• Soft skills and leadership training
• Technical upskilling for various industries

Video-Based Course Library

Choose from over 750 professionally produced courses that cover all aspects of employee training.

• Regularly updated to reflect current regulations and best practices
• Search, filter, and assign courses by role or department

User and Team Management

Organize learners into teams, assign training paths, and track progress with intuitive dashboards.

• Create groups by department, location, or custom tags
• Drill-down reports to spot knowledge gaps and compliance issues

Classroom Scheduling

Blend in-person sessions with video-based coursework for a hybrid learning model.

• Integrated calendar invites
• Attendance tracking and post-class assessments

Qualification and Incident Management

Assess and qualify learners for specific roles or certifications, and log any training incidents automatically.

• Built-in quizzes and skill checks
• Automated alerts for expired qualifications

Reporting and Analytics

Powerful reporting suite to monitor completion, performance, and ROI of your training onboarding program.

• Customizable dashboards
• Downloadable CSV and PDF exports

File and Form Management

Central repository for training materials, onboarding documents, and feedback forms.

• Upload files of any format
• Create online forms for surveys and acknowledgements

Capability Pricing

Capability offers a flexible pricing structure to match your team size and feature needs.

Free Plan

Price: $0/user/month

• Ideal for testing core training onboarding features
• Access to user and team management, reports, and course management
• No credit card required

Lite Plan

Price: $8.40/user/month (7-day free trial)

• All Free features plus classroom training and access to 750+ courses
• Branded platform and technical support
• Optional add-ons for qualification and actions management

Plus Plan

Price: $12.00/user/month (7-day free trial)

• Full video library, classroom, forms, files, qualifications, actions, and incident management
• Fully managed support included
• Designed for growing teams requiring comprehensive functionality

Enterprise Plan

Contact sales (starts at 500+ users)

• Branded custom platform and priority support
• Custom API and software integrations
• Dedicated account management

Capability Is Best For

Whether you’re a small business or a large enterprise, Capability can transform your training onboarding process.

Small Businesses

Need a low-cost entry point to get new hires trained quickly? The free tier gives you essential management tools without financial commitment.

Growing Teams

As you scale, Lite and Plus plans provide advanced features like classroom scheduling and full library access to maintain consistent training quality.

Enterprises

Require complex integrations and custom branding? Enterprise supports large-scale deployments with API hooks and dedicated support.

Benefits of Using Capability

• Streamlined Onboarding: Reduce time-to-competency by up to 40% with structured video paths.
• Consistent Learning Experience: Ensure every hire receives the same high-quality instruction.
• Scalability: Add or remove users monthly without penalty.
• Comprehensive Reporting: Identify skill gaps and compliance risks before they become issues.
• Cost-Effective: Transparent pricing with no surprise fees or long-term contracts.
• Expert Support: Get fully managed assistance on higher tiers to optimize your onboarding workflows.

Customer Support

Capability’s support team is known for rapid response times and subject-matter expertise. Whether you have a technical question about integrating your HRIS or need guidance on structuring a new hire curriculum, help is just an email or chat away.

Support channels include in-app messaging, email, and live chat during business hours. Plus, Plus and Enterprise customers enjoy fully managed support, meaning a dedicated specialist will assist with setup, course assignments, and reporting configuration.

External Reviews and Ratings

Most users praise Capability for its intuitive interface and the sheer volume of high-quality video courses. On review sites, customers highlight how quickly they can roll out compliance training and track completion without toggling between multiple systems.

Some constructive feedback points to the limited custom integrations on lower tiers—an aspect Enterprise addresses with API access. A handful of users requested more advanced gamification elements; the product roadmap indicates these features are in development.

Educational Resources and Community

Capability offers a variety of self-help resources: a comprehensive blog covering best practices in training onboarding, monthly webinars led by industry experts, and an active user forum where customers share tips and templates. Video tutorials walk you through every feature, from creating forms to designing qualification workflows.

Conclusion

Implementing an effective training onboarding program doesn’t have to be complicated or expensive. With an all-inclusive, video-based approach, Capability removes common barriers—no contracts, transparent pricing, and managed support ensure you stay focused on delivering exceptional learning experiences. If you’re ready to eliminate scattered spreadsheets and clunky systems, Get Started with Capability for Free Today and see how simple onboarding can be.

Get Started with Capability for Free Today.