Hunting for the best ecommerce support and sales automation deal? You’ve landed in the perfect place. I’m thrilled to share an exclusive Get 2 Months Free with Gorgias annual plans Today offer on Gorgias—the Conversational AI platform that resolves 60% of inquiries and boosts conversions by 2.5x.

Stick around, because I’ll walk you through every feature, pricing tier, and real-world benefit of Gorgias, plus how to claim this limited-time bonus. By the end, you’ll see why it’s the smartest move for any Shopify-powered store looking to level up support and sales.

What Is Gorgias?

Gorgias is a next-generation Conversational AI helpdesk designed specifically for ecommerce merchants. Its core purpose is to unify customer conversations across email, live chat, social media, and SMS into one platform—and then automate up to 60% of routine inquiries with AI-powered responses. Beyond support, Gorgias also includes sales-oriented features: it recommends products, cross-sells, and even triggers promotional campaigns in real time. Use cases range from simple order status checks and refund requests to proactive chat pop-ups that drive conversions and reduce bounce rates.

Features

Gorgias packs a robust toolkit that blends AI automation, deep Shopify integration, and multi-channel support. Here’s an in-depth look at the core features that make it stand out:

Conversational AI with Sales and Support Skills

At its heart, Gorgias’s AI agent offers brand-aligned, two-way conversations. It doesn’t just answer FAQs—it tailors recommendations and upsells based on shopper behavior.

• Automatic ticket tagging and routing: The AI reads incoming messages, classifies them (e.g., “refund,” “size chart”), and assigns priority levels.
• Cart recovery prompts: If a shopper abandons their cart, Gorgias can send a follow-up message offering assistance or a discount code.
• Product suggestions: By accessing purchase history, the AI suggests complementary items—boosting average order value.

Seamless Shopify Integration

Gorgias connects directly to your Shopify store, bringing real-time order, product, and inventory data right into the helpdesk.

• Live order edits: Issue refunds, update shipping addresses, and adjust quantities without switching tabs.
• Instant product lookup: Search SKUs or collections and share links in the chat window.
• Customer history timeline: View full order history, lifetime spend, and return records at a glance.

Unified Helpdesk & Multi-Channel Support

Consolidating all customer touchpoints means agents spend less time toggling between apps and more time solving problems.

• Email, chat, social media, and SMS in one inbox: No more missed messages or duplicated tickets.
• Custom macros and templates: Speed up responses with pre-written answers that insert dynamic information (e.g., customer name, order number).
• Advanced analytics: Track metrics like first response time, resolution rate, and channel performance.

Proactive Marketing Suite

Gorgias doesn’t just wait for customers to reach out—it reaches out to them. The Marketing Suite enables targeted chat campaigns and personalized nudges.

• On-site banners and pop-ups: Trigger messages based on shopper behavior (e.g., exit intent, cart value).
• Segmentation: Send tailored campaigns to VIP customers, first-timers, or coupon hunters.
• A/B testing: Experiment with different messages and CTAs to see which drive the highest click-through and conversion rates.

Pricing

Gorgias offers tiered pricing to suit businesses of all sizes—from startups to enterprise brands. Whether you need basic ticketing or full AI-driven automation, there’s a plan that fits. Explore every plan and see detailed specs on Gorgias.

• Starter – $60/month: Best for new stores handling up to 350 tickets. Includes multi-channel support, basic Shopify integration, and manual macros.
• Growth – $350/month: Ideal for scaling brands with up to 2,000 tickets. Adds AI-powered auto-responses, proactive chat campaigns, and advanced analytics.
• Advanced – $699/month: For high-volume merchants up to 5,000 tickets. Unlocks AI automation for 60% of inquiries, custom app integrations, and premium support.
• Enterprise – Custom pricing: Tailored to teams processing more than 5,000 tickets. Includes dedicated account management, SLA guarantees, and white-glove onboarding.

Don’t forget—when you choose an annual subscription you’ll Get 2 Months Free with Gorgias annual plans Today, effectively reducing your effective monthly rate by nearly 17%.

Benefits to the User (Value for Money)

Investing in Gorgias delivers clear ROI. Here are the top reasons it’s a steal for ecommerce merchants:

• Massive Time Savings – Automating 60% of repetitive queries frees your team to focus on complex issues. Handle spikes in demand without hiring extra staff.
• Revenue Uplift – AI-driven product suggestions and proactive chat reduce bounce rates by 37% and increase conversions up to 2.5x.
• Unified Data – Centralized customer histories eliminate context switching, boosting agent efficiency and satisfaction.
• Scalability – From a handful of tickets to tens of thousands, Gorgias grows with you. No sudden licensing surprises or limited feature tiers.
• Cost Predictability – Clear tiered plans and annual discounts mean you know exactly what you’ll pay—plus enjoy the bonus two free months.

Customer Support

Gorgias prides itself on exceptional customer service. Their support team is available via email and live chat 24/7 for all paid plans, ensuring you never face downtime. Response times average under one hour, and complex issues are escalated to senior engineers swiftly.

Additionally, phone support is included for Advanced and Enterprise customers, offering direct lines to technical specialists. Whether you’re troubleshooting an API integration or refining AI rules, their team partners with you every step of the way.

External Reviews and Ratings

Gorgias consistently earns high marks across review platforms. On G2, it holds a 4.7/5 star average with praise for its intuitive interface and automation capabilities. Users highlight the platform’s ability to cut support costs by up to 50% and drive sales through built-in chat upsells.

On TrustRadius, merchants appreciate the seamless Shopify integration but occasionally note a learning curve when setting up advanced AI workflows. Gorgias addresses this by expanding its help center and regularly adding new “recipes” to simplify rule creation. Overall, the consensus is overwhelmingly positive with minor criticisms being swiftly mitigated.

Educational Resources and Community

Gorgias offers an extensive library of learning materials to ensure you make the most of every feature. Their official blog publishes weekly deep dives into best practices, platform updates, and ecommerce growth strategies. Video tutorials cover topics from basic ticket setup to advanced AI rule writing, accessible on their YouTube channel.

For peer support, the Gorgias Community Forum connects you with other merchants and experts who share custom macros, chat campaign templates, and integration tips. Regular webinars and virtual meetups give you direct access to product managers, while comprehensive documentation walks you through API usage and third-party app integrations.

Conclusion

After exploring every facet of Gorgias—from its AI-powered support and sales features to transparent pricing and top-tier customer service—it’s clear why ecommerce leaders choose this platform. Not only will you streamline inquiries and boost conversion rates, but you’ll also secure a predictable, scalable solution designed for Shopify merchants.

I strongly encourage you to take advantage of the exclusive Get 2 Months Free with Gorgias annual plans Today offer by visiting Gorgias now. Don’t miss out on this chance to elevate your support efficiency and sales performance—claim your deal and get started with Gorgias today!