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Before we dive in, let me remind you of the centerpiece of today’s guide: Try Kixie Free For 7 days Today. Stick around, and I’ll show you how this trial can save you time, money, and frustration as you supercharge your sales process.

What Is Kixie?

Kixie is a powerful, all-in-one communications platform designed to unify calling and texting within your existing CRM and business toolset. Whether you’re a one-person sales shop or part of a large revenue ops team, Kixie helps you accelerate lead outreach, track every interaction, and deliver an outstanding customer experience—all from a single dashboard.

Use cases include:

• Marketing teams automating personalized calling and SMS campaigns at scale.
• Business development reps boosting connection rates with AI-driven local presence dialing.
• Inside sales teams converting more conversations into closed deals.
• Revenue operations leaders analyzing call metrics and ensuring compliance without manual effort.

Features

Kixie packs a suite of advanced features that work seamlessly together to give revenue teams the edge. Below, I break down each major feature and explain how it will impact your day-to-day.

Multi-line Power Dialer

Dial up to 10 leads at once, significantly cutting downtime between calls.

• Batch calling improves productivity by over 4x compared to manual dialing.
• AI-Powered Machine Detection skips voicemails and IVRs, connecting you only to live prospects.
• Real-time call session management helps you stay organized.

Team SMS

Shared inboxes for SMS ensure no message goes unanswered and foster team collaboration.

• Internal notes help reps handle customer nuances.
• Templates streamline common responses.
• Instant notifications speed up your time-to-reply.

Connection-Boost

Leverage AI-powered local presence dialing to maximize answer rates.

• Progressive Caller ID rotates numbers to appear local.
• Built-in “Spam Risk” prevention keeps your calls off blocklists.

Conversation Intelligence

Capture every detail of your calls with AI-driven analytics.

• Track keywords, phrases, and sentiment in real time.
• Auto-generated call summaries sync directly into your CRM.
• Identify patterns to train your team and improve scripts.

Intelligent Call Routing

Ensure callers reach the right agent instantly with Smart ACD.

• Route based on CRM fields like region or deal size.
• Balance call volume evenly across your team.
• Reduce call transfers and boost first-call resolution.

DNC List Compliance

Automatically screen numbers to avoid do-not-call violations.

• Pre-call checks save time and minimize legal risk.
• Automatic updates keep your lists current without manual effort.

Caller ID Reputation

Protect your brand by ensuring your numbers appear trustworthy.

• Monitor call labeling to prevent “Spam Risk” flags.
• Maintain high answer rates by projecting a professional presence.

Realtime Reporting

Get instant performance insights to track key metrics and encourage friendly competition.

• Live leaderboards motivate your team.
• Historical comparisons let you spot trends and optimize strategies.

Integrations and Open API

Connect Kixie with 25+ leading CRMs, helpdesks, and productivity tools out of the box.

• Self-serve setup for Salesforce, HubSpot, Zoho, Pipedrive, and more.
• Webhooks and open API support custom workflows.
• US-based integration experts are ready to assist.

Pricing

Kixie offers flexible plans to suit individuals and teams of all sizes. Here’s a breakdown of each tier, including who it’s best for and the standout features you’ll get.

• Professional Plan (Starting at $35/user/month)
  Ideal for individual sales professionals who need reliable calling and texting without the bells and whistles.
  Notable inclusions:
  • Business Phone Service
  • CRM Integration
  • Click-to-Call / Click-to-Text
  • SMS Templates & Voicemail Drop
  • Unlimited Minutes (US/Canada)
• Single-Line PowerDialer (Starting at $50/user/month)
  Best for reps ready to up their outbound game with session management on one line.
  Includes:
  • All Professional Plan features
  • 1-Line PowerDialer
  • Unlimited Minutes (US/Canada)
• Multi-Line PowerDialer (Most Popular) (Starting at $65/user/month)
  Perfect for busy teams that need to speed through large lead lists.
  Key features:
  • PowerDial up to 10 lines simultaneously
  • AI Human Detection (Premium add-on: +$30/month)
  • Unlimited Minutes (US/Canada)

Ready to pick a plan or customize your package? Visit Kixie for detailed pricing and enterprise options.

Benefits to the User (Value for Money)

Investing in Kixie translates directly into measurable ROI. Here’s how:

• Higher Connection Rates
  AI-driven local presence dialing and spam reduction result in up to 4× more conversations with prospects.
• Time Savings
  Multi-line dialing, voicemail drop, and automated workflows free reps from manual tasks, giving them back hours each week.
• Unified Communication
  One platform for calls, texts, and analytics reduces tool sprawl, subscription costs, and training overhead.
• Compliance Assurance
  Built-in DNC screening and caller ID reputation management minimize legal risks without extra effort.
• Data-Driven Coaching
  Real-time reporting and conversation intelligence fuel continuous improvement in scripts and techniques.
• Scalability
  From solo sellers to enterprise RevOps teams, Kixie scales without needing separate licenses or hardware.

Customer Support

I’ve found Kixie’s support team to be remarkably responsive. Whether you need help onboarding your first user or integrating with a legacy CRM, their US-based experts typically reply within minutes on live chat, and emails are answered the same business day. Phone assistance is also available for critical issues, ensuring you’re never left stranded when calls and texts are your lifeline.

For ongoing guidance, Kixie provides step-by-step documentation, video tutorials, and a dedicated customer success manager on enterprise plans. They truly emphasize partnership, often hosting strategy sessions to help you optimize your calling and texting campaigns for maximum ROI.

External Reviews and Ratings

On G2, Kixie boasts an impressive 4.6/5 rating from over 300 reviewers. Users praise its ease of use, integration depth, and phenomenal customer service. A HubSpot Marketplace poll rated it 4.5 stars for boosting sales team productivity.

Not all feedback is glowing—some smaller teams note a slight learning curve with PowerDialer configuration, and a few calls might route incorrectly during initial setup. Fortunately, Kixie’s rapid support and regular updates have addressed these issues, and ongoing releases continue smoothing out any rough edges.

Educational Resources and Community

Kixie offers a wealth of learning materials:

• Official blog with best practices for calling and texting campaigns.
• Video tutorials covering everything from basic setup to advanced scripting.
• Comprehensive API and webhook documentation for custom integrations.
• Monthly webinars where industry experts share tips on accelerating pipeline growth.
• An active Slack community and user forum where you can swap ideas with other sales pros.

Conclusion

To recap, Kixie is the powerhouse communications platform that brings calling and SMS directly into your CRM, supercharges connection rates, and provides actionable analytics—all while ensuring compliance and protecting your caller ID reputation. With flexible plans starting at just $35/user/month and an unbeatable Try Kixie Free For 7 days Today offer, there’s never been a better moment to upgrade your outreach toolkit.

If you’re ready to streamline your sales process, boost your pipeline, and delight your customers, don’t wait. Try Kixie Free For 7 days Today and see the difference for yourself!