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Answering Service Care is a full-service call answering and live chat provider that’s been empowering organizations since 1974. Designed for small, medium, and large enterprises alike, ASC delivers personalized, friendly support to ensure you never miss a customer inquiry. Whether you’re juggling overflow calls, scheduling appointments, or handling bilingual chats, ASC has the tools and trained professionals to manage it all.

Use-cases include:

– 24/7 customer support for high-volume sales teams
– Appointment scheduling for medical and legal practices
– Bilingual call handling to cater to English and Spanish speakers
– Call recording and message retrieval for compliance and training

Answering Service Care packs a rich suite of capabilities. Below, I break down each standout feature and illustrate how it can streamline your operations.

### Live Call Answering

With live agents available around the clock, you’ll never miss a ring. These professionals are trained on your custom scripts and brand voice to deliver a seamless caller experience.

– 24/7 availability ensures no inquiry goes unanswered
– Custom greetings and call handling protocols
– Real-time message delivery via email, text, or the ASC Secure App

### Instant Replay Call Recording

ASC’s proprietary Instant Replay tool allows you to record, store, and access calls for up to 30 days. Perfect for compliance, training, and detailed message retrieval.

– Secure online portal with easy playback controls
– Ideal for medical, legal, and financial practices
– “An investment we can’t afford to miss,” say many clients

### Bilingual Service

Serve both English and Spanish-speaking customers without hiring additional staff. ASC’s bilingual agents blend fluency and professionalism to support your diverse clientele.

– Fully customized scripts in both languages
– Fraction of the cost of in-house bilingual hires
– Cultural nuance training for accurate and respectful communication

### Live Chat Support

Convert website visitors into customers with real-time chat. ASC’s live chat integrates seamlessly with your site to answer queries, schedule appointments, and capture leads.

– 24/7 chat coverage for global audiences
– Instant response to common FAQs and support tickets
– Lead-generation prompts built into the chat flow

### Appointment Scheduling

No more back-and-forth emails or double-booked calendars. ASC uses Acuity scheduling software to manage appointments efficiently.

– Synchronized, error-free calendar access
– Automated confirmations and reminders
– Hosted application accessible by you and your team

### Proprietary Software & Mobile App

ASC’s Secure App loads your website or URL at the same time a call rings, equipping agents with instant context.

– Quick data retrieval to answer questions accurately
– Mobile and desktop versions for maximum flexibility
– End-to-end encryption for data security

Answering Service Care offers transparent, tiered plans to fit a variety of budgets and needs. Below is the detailed breakdown:

– Starter Plan (Answering Service)
– Price: $40/month
– Includes: 0 included minutes
– Overage Rate: $1.65/minute
– Ideal for very low incoming call volume or occasional overflow

– Small Business Plan (Answering Service)
– Price: $179/month
– Includes: 100 included minutes
– Overage Rate: $1.62/minute
– Perfect for growing teams needing consistent support at an entry-level cost

– Pro Plan (Most Popular – Answering Service)
– Price: $319/month
– Includes: 250 included minutes
– Overage Rate: $1.52/minute
– Great for companies with steady call traffic looking to optimize spend

– Enterprise Plan (Answering Service)
– Price: $599/month
– Includes: 500 included minutes
– Overage Rate: $1.28/minute
– Best for high-volume operations requiring premium coverage

– Starter Plan (Live Chat)
– Price: $35/month
– Includes: 0 included chats
– Overage Rate: $5/chat
– Suited to those testing chat for the first time

– Small Business Plan (Live Chat)
– Price: $145/month
– Includes: 30 chats
– Overage Rate: $5/chat
– Ideal for small websites with moderate visitor engagement

– Pro Plan (Most Popular – Live Chat)
– Price: $245/month
– Includes: 50 chats
– Overage Rate: $5/chat
– Balanced plan for growing online support needs

– Enterprise Plan (Live Chat)
– Price: $400/month
– Includes: 100 chats
– Overage Rate: $5/chat
– For high-traffic sites requiring robust chat services

Answering Service Care offers exceptional ROI by delivering high-quality support at a fraction of in-house costs. Key benefits include:

– Cost Savings
By outsourcing calls and chat to ASC, you eliminate full-time hire expenses, office overhead, and benefits costs.
– Scalability
Easily adjust your plan up or down to match seasonal or growth-driven changes in call volume.
– Improved Customer Satisfaction
Rapid, personalized responses boost loyalty, retention, and referrals—key drivers for long-term growth.
– Legal & Compliance Assurance
Secure call recording and precise message logs help maintain compliance with industry regulations.
– Bilingual & Multilingual Support
Tap into new markets without the hassle of hiring multilingual staff.
– Time Savings
Free up your team to focus on strategic tasks rather than daily support logistics.

Answering Service Care takes pride in its award-winning customer support, offering round-the-clock assistance through multiple channels. Whether you need help configuring your Secure App, customizing greeting scripts, or troubleshooting an urgent technical issue, their team is just a call or click away.

Support options include email, live chat via their website, phone, and a dedicated client portal with extensive documentation. Response times are industry-leading, with most inquiries resolved within an hour, ensuring minimal disruption to your business operations.

On independent platforms like Trustpilot and G2, Answering Service Care consistently earns ratings above 4.5 stars. Users highlight:

– “Remarkably friendly agents who speak our language.”
– “Seamless integration with our CRM and scheduling software.”
– “Impressive call quality and timely message delivery.”

Some reviewers mention opportunities to streamline the onboarding process and add even more self-service options in the client portal. ASC has responded by rolling out enhanced video tutorials and faster script-setup workflows to address these suggestions.

Beyond live support, ASC empowers clients with a wealth of educational materials:

– Official Blog
Regular posts on best practices for call management, productivity tips, and customer experience strategies.
– Video Tutorials
Step-by-step guides on setting up call forwarding, using the Secure App, and optimizing chat scripts.
– Knowledge Base & FAQs
Comprehensive articles covering everything from billing queries to advanced feature configurations.
– User Community & Webinars
Quarterly webinars featuring industry experts and user forums for peer-to-peer advice.

To recap, Answering Service Care has all the components you need—expert live agents, robust call recording, bilingual service, and seamless live chat—to elevate your customer support game. With transparent pricing, scalable plans, and an unbeatable Get 10% OFF Answering Service Care Annual Plans offer, now is the perfect time to make the switch.

I strongly recommend taking advantage of this exclusive promo before it expires. Head over to the link below and secure your savings today:

Get Started with Answering Service Care Today and claim your 10% OFF on annual plans before the opportunity slips away.