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What Is folk CRM?

folk CRM is a next-generation customer relationship management tool designed specifically for teams in service-based businesses—think agencies, consultancies, repair services, and more. Instead of wrestling with spreadsheets, scattered notes, or generic CRMs built for generic use cases, folk CRM provides a tailored, proactive assistant that:

• Captures leads instantly from LinkedIn with a single click.
• Enriches contact profiles automatically using AI-powered data pulls.
• Combines email, calendar, and social history to give you the full story on every prospect.
• Supports collaborative deal management with shared pipelines and customizable roles.

In short, folk CRM works like the sales assistant your team never had. It does the busy work for you, so you can focus on growing your service business without missing a single opportunity.

Features

folk CRM packs a wealth of features aimed at streamlining every stage of your sales process. Below, I break down the most impactful capabilities and how they translate to day-to-day wins for your team.

Like the sales assistant your team never had

folk CRM automates repetitive tasks that usually consume hours of your day:

• Auto-logging emails and calendar events to the right contact profiles.
• Smart follow-up reminders so no lead slips through the cracks.
• AI-generated summary notes after each call or meeting.

Absurdly simple to setup

No more wrestling with complicated data migrations or lengthy onboarding webinars. With just a few clicks you can:

• Import existing contacts from CSV, Gmail, or Outlook.
• Connect your email and calendar in under a minute.
• Invite your team members and configure roles without code.

Capture contacts fast as lightning

The folkX Chrome extension turns LinkedIn into your personal lead extractor. Highlights include:

• Instant import of contact details without leaving LinkedIn.
• AI-powered enrichment that finds email addresses and phone numbers.
• Tags and custom fields applied on the fly for segmentation.

Sales research, done for you

Discover key insights about prospects with minimal effort:

• Smart fields that identify the prospect’s strongest mutual connection.
• Automated website data import—company details, social links, recent news.
• One-click email discovery to secure direct outreach channels.

Personal outreach, at scale

Leverage AI to craft messaging that feels hand-written:

• Contextual draft suggestions based on contact history.
• Automated email sequences with custom wait times and branching logic.
• WhatsApp sync to unify SMS and chat outreach.

Get the full story about every lead

Integrations play a big role in consolidating your data into one single source of truth:

• Email and calendar sync for holistic interaction logs.
• Social platform connections (LinkedIn, Twitter, Facebook).
• Access to 6,000+ other tools through native or Zapier-powered integrations.

Sell together, close faster

Team selling is intuitive with folk CRM’s collaborative features:

• Shared pipelines mirror your actual sales process.
• Custom roles & permissions ensure data security.
• Real-time sales dashboards keep everyone on the same page.

Pricing

folk CRM offers three straightforward plans designed to scale with your team:

Standard ($25/member/month)

• Who it suits: Small teams or solopreneurs just getting started with CRM.
• Price: $25/member/month or $20/member/month billed annually.
• Key inclusions:
  • 2,000 emails per member per month
  • 500 contact enrichments monthly
  • Unlimited folkX imports (one domain sync)
  • WhatsApp sync for chat-based outreach
• Try for free with no credit card required.

Premium ($50/member/month)

• Who it suits: Growing agencies and service providers needing greater volume and collaboration.
• Price: $50/member/month or $40/member/month billed annually.
• Key inclusions:
  • 5,000 emails & 1,000 enrichments per month
  • Multi-domain support (up to 3 domains)
  • Dashboards, Deals, Email Sequences, API access
  • Advanced roles & permissions, migration service, priority support
• Try for free—upgrade when you’re ready.

Custom (From $100/member/month)

• Who it suits: Enterprises or high-volume teams with specialized needs.
• Price: Custom quotes starting at $100/member/month or $960/member/year.
• Key inclusions:
  • Custom email volume and enrichment limits
  • Unlimited domains and account syncs
  • Dedicated onboarding and SLA-driven support
  • Full API and white-glove migration options
• Contact sales for a personalized demo.

Benefits to the User (Value for Money)

Investing in folk CRM yields tangible returns that justify every dollar—especially when you Get 20% OFF folk’s Annual Plans Today:

• Dramatically faster lead capture: Cut initial data entry time by up to 80% with the folkX extension and AI enrichment.
• Improved follow-up discipline: Automated reminders and sequences eliminate human error, boosting response rates.
• Centralized data clarity: One source of truth for email, calendar, and social interactions ensures no details are ever missed.
• Scalable team collaboration: Shared pipelines and custom roles allow teams to grow without bottlenecks.
• Cost-effective annual savings: Lock in the 20% discount on yearly billing and reduce your CRM spend while accessing premium features.

Customer Support

folk CRM prides itself on responsive, knowledgeable support that helps you get unstuck fast. Whether you’re troubleshooting an integration or crafting complex email sequences, you’ll find help via email, live chat, and phone. Every support agent is trained in both the technical and strategic aspects of service-based selling, so you’re never stuck waiting on generic responses.

For Premium and Custom plan users, priority support slashes response times even further. You can also access dedicated migration specialists who’ll handle the heavy lifting when you’re moving from another CRM. In short, folk CRM’s support ecosystem is designed to keep your team productive and confident at every step.

External Reviews and Ratings

Across review platforms, folk CRM earns praise for its simplicity and proactive features. On G2, it holds a 4.6-star average with accolades for ease of setup and AI-driven enrichment. Capterra users highlight how quickly they see ROI—often within the first few weeks of implementation. TrustRadius reviewers applaud the shared pipeline model and transparent pricing.

Some users have mentioned occasional API latency when handling extremely large data sets. The folk CRM team is actively addressing this with infrastructure upgrades and expanded server capacity. A handful of customers desired advanced reporting beyond the built-in dashboards; folk CRM has already released beta reporting modules, with full rollout slated in the next quarter.

Educational Resources and Community

folk CRM offers a rich array of educational content to ensure you’re getting the most out of every feature. Their official blog publishes weekly articles on sales tactics, CRM best practices, and product updates. The video tutorial library covers everything from basic setup to advanced automation workflows. Comprehensive documentation is available in their help center, complete with screenshots and step-by-step guides.

Beyond official channels, the folk CRM user community thrives on Facebook and Slack. You can join dedicated forums to ask questions, share custom workflows, and peruse templates contributed by seasoned users. Regular webinars and user meetups provide additional opportunities to network and learn directly from the folk CRM product team.

Conclusion

After exploring everything from rapid contact capture to AI-powered research and collaborative pipelines, it’s clear why folk CRM stands out for service businesses. Its simplicity, proactive features, and transparent pricing deliver unmatched value—especially when you Get 20% OFF folk’s Annual Plans Today.

Don’t let this opportunity slip away. Secure the exclusive discount now and transform the way your team handles sales. Get started with folk CRM and Get 20% OFF folk’s Annual Plans Today!