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What Is Textmagic?

Textmagic is a robust business text messaging service designed to centralize and enhance all your customer communications. Whether you need to run SMS marketing campaigns, handle two-way support chats, send appointment reminders, or coordinate internal updates, Textmagic provides an all-in-one platform accessible via web, mobile, and API. It serves small startups to enterprise teams wanting reliable, compliant, and feature-rich texting solutions.

Use-cases include:

• Marketing blasts with personalized SMS and MMS.
• Automated appointment and payment reminders.
• Two-way conversational support via SMS, WhatsApp, and live chat.
• Internal staff coordination for field teams.
• Transactional notifications and alerts.

Features

Textmagic packs a suite of powerful capabilities that make business messaging faster, smarter, and more effective. Dive into these standout features:

Omnichannel Messaging Platform

Easily manage SMS, email, voice, WhatsApp, and live chat—all from one unified dashboard. No more toggling between apps or missing messages.

• One inbox for SMS, email replies, voice call logs, and social media chats.
• Switch channels on the fly based on customer preferences.
• All conversation history centrally stored for audit and compliance.

Two-Way SMS Conversations

Keep engagement high with real-time, two-way messaging that feels as personal as a direct phone call. Perfect for support queries, order updates, or feedback collection.

• Reply to customer texts instantly from desktop or mobile app.
• Set up auto-replies or canned responses to common questions.
• Assign chats to team members for streamlined follow-up.

Mass Texting & Personalization

Reach thousands of customers with a single click while still feeling one-on-one. Use mail-merge fields to personalize each message—boosting open rates and conversions.

• Upload a contacts spreadsheet and map custom fields.
• Insert first names, order details, or unique promo codes.
• Track delivery and reply metrics in real time.

Automation & Workflow Integrations

Connect Textmagic to over 1,000 apps via Zapier and native integrations—no coding required. Automate repetitive tasks and trigger messages based on events.

• Send SMS alerts when a new CRM lead is created.
• Create ticket from incoming email using Email-to-SMS API.
• Auto-recharge SMS credit when balance falls below threshold.

Scheduling & Campaign Planning

Plan your campaigns in advance and deliver messages at the optimal time. Time zone support ensures recipients get texts when they’re most likely to engage.

• Calendar view for upcoming campaigns.
• Recurring schedules for appointment reminders.
• Pause, reschedule, or cancel campaigns with one click.

Contact Management & List Building

Import, segment, and manage contact lists effortlessly. Identify invalid numbers automatically to save costs and improve delivery rates.

• Smart import from CSV, Excel, or Google Sheets.
• Click-to-text forms to grow opt-in lists compliantly.
• Auto-handle unsubscribe requests to maintain compliance.

Global Coverage & Local Numbers

Deploy virtual numbers in over 30 countries, choose toll-free or 10DLC for U.S. messaging, and deliver regionally compliant texts for a localized touch.

• Verified 10DLC for high-volume U.S. business SMS.
• Local and toll-free numbers available with 1-month free trial.
• Support for Unicode, MMS, and multimedia attachments.

Voice Services & Call Forwarding

Handle inbound and outbound calls from the same platform. Forward calls to any phone number and record personalized audio greetings for a polished client experience.

• Outbound voice calls at $0.041/min.
• Forward inbound calls to your mobile or office line.
• Custom voicemail greetings and call routing.

Email-to-SMS & Ticketing

Convert emails into text messages and vice versa. Route incoming messages into ticket queues, assign tasks, and collaborate internally on customer requests.

• Send email to phonenumber@textmagic.com to SMS.
• View SMS replies in your inbox—no extra login needed.
• Track ticket status, add internal notes, and monitor SLA timelines.

Security & Compliance

Enterprise-grade SOC2 certification and full GDPR compliance. Maintain audit logs, manage opt-outs, and follow industry best practices automatically.

• Encrypted data at rest and in transit.
• Automated unsubscribe handling and opt-out lists.
• Regular compliance updates to meet global regulations.

Pricing

Textmagic’s transparent pay-as-you-go model means you only pay for what you use—no hidden fees or long-term contracts. Here’s a breakdown of the U.S. pricing structure:

• Outbound SMS: $0.049 per message (160 characters)
• CPaaS SMS: $0.01 per message via Twilio, Vonage, Sinch, or Bandwidth
• Inbound SMS: Free
• Outbound/Inbound MMS: $0.08 per MMS
• Local/Toll-Free Number: $10 per number/month (free for first month)
• 10DLC Campaign: $10 per campaign/month (free for first month)
• Outbound Email: $0.006 per email
• Voice Call Forwarding: $0.04 per minute
• Carrier/Email Lookup: $0.008 per lookup

If you plan to send high volumes, you can mix CPaaS carriers for ultra-low rates and still enjoy the full Textmagic interface. Remember, with the Get your 30 days Free Trial on TextMagic Today flash sale, you’ll get one month of local numbers and 10DLC campaigns absolutely free.

Claim your trial now at Textmagic to lock in zero-cost numbers and explore every feature without spending a dime.

Benefits to the User (Value for Money)

Textmagic delivers exceptional value across marketing, support, and operations. Here’s why it’s worth every penny:

• Cost-Effective Pay-As-You-Go: No subscription lock-ins—only pay for messages you send, perfect for startups and seasonal campaigns.
• All-In-One Dashboard: Consolidate SMS, email, voice, and chat into a single pane of glass, reducing tool fatigue and boosting productivity.
• Instant ROI Insights: Real-time analytics on delivery, open, and response rates help you optimize every message for higher conversions.
• Automation Saves Hours: Automated workflows and Zapier integrations free up staff from repetitive tasks so they can focus on strategic work.
• Scalable for Growth: Seamlessly add numbers, campaigns, or integrations as your business expands—no need to switch platforms.
• Global Reach: Local numbers in 30+ countries let you deliver regionally compliant messages that feel personal.
• Enterprise-Grade Security: SOC2 certification and GDPR compliance protect sensitive data and business reputation.
• Enhanced Customer Experience: Two-way SMS and live chat features enable faster, more personal support interactions.
• Mobile & Web Flexibility: Manage campaigns on the go with iOS/Android apps or from any web browser.
• Dedicated Trial Offer: The flash sale Get your 30 days Free Trial on TextMagic Today lets you test everything risk-free for a full month.

Customer Support

Textmagic prides itself on fast, knowledgeable customer support available via email, live chat, and phone. Whether you’re troubleshooting an API integration or need advice on optimizing a campaign, their support team responds promptly and thoroughly. Many users report first response times under 15 minutes during business hours, and the knowledge base covers most common questions to help you self-serve.

For more complex needs, Textmagic offers priority support tiers and dedicated account managers for enterprise clients. If you ever hit a snag with message delivery, compliance queries, or advanced feature setup, you’ll find experts ready to guide you through each step—ensuring you never miss a beat in your communications.

External Reviews and Ratings

Customers on G2 and Capterra consistently rate Textmagic above 4.5 stars, praising its ease of use, reliability, and transparent pricing. Reviewers highlight the value of two-way messaging and mass texting for lead generation and appointment reminders.

Some criticisms mention occasional delays in international SMS delivery and a learning curve for advanced API integrations. Textmagic addresses these issues by constantly refining carrier partnerships and expanding documentation. Recent release notes show improved delivery SLA for key regions and new code samples to simplify API adoption.

Educational Resources and Community

Textmagic offers a comprehensive knowledge base, step-by-step video tutorials on YouTube, and an active blog covering SMS marketing best practices. Developers can consult detailed API docs complete with example requests and SDKs. The user community forum allows marketers and developers to share tips, ask questions, and showcase creative use cases.

Quarterly webinars and live workshops deep-dive into topics like GDPR compliance, advanced automation, and campaign optimization. Subscribers to the newsletter receive curated case studies, industry insights, and preview access to new feature launches.

Conclusion

From powerful omnichannel messaging to pay-as-you-go pricing and enterprise-grade security, Textmagic checks every box for businesses serious about customer communication. The feature set is vast, yet the interface remains intuitive—making it an ideal choice whether you’re sending a handful of reminders or hundreds of thousands of marketing texts.

If you’ve been waiting for the perfect moment to upgrade your messaging game, now’s the time: Get your 30 days Free Trial on TextMagic Today and experience firsthand why so many companies trust Textmagic to power their SMS, email, and voice campaigns. Don’t miss out—claim your free trial and start transforming your communications today.