Hunting for an unbeatable flash sale on Zonka Feedback? You’ve landed in the perfect spot. Right now, you can Get 33% OFF Zonka Feedback’s Annual Plans Today, an exclusive offer you won’t find anywhere else. Consider this your backstage pass to unlock powerful CX tools at a fraction of the price.

Stick around, because I’ll walk you through every nook and cranny of Zonka Feedback—its standout features, pricing breakdown, real-world benefits, and more. By the end, you’ll see exactly why this limited-time deal makes elevating your customer experience both effortless and affordable.

What Is Zonka Feedback?

Zonka Feedback is an AI-driven customer experience (CX) and feedback platform designed to simplify how businesses collect, analyze, and act on customer insights. It empowers companies—whether startups or enterprises—to design stunning surveys, gather feedback across multiple channels, and leverage intelligent analytics to transform raw data into actionable improvements. Use cases include:

• Capturing NPS, CSAT, and CES scores in real time
• Conducting transactional and relationship surveys
• Automating feedback workflows and closing the loop
• Collecting offline data via kiosks and mobile forms
• Tracking agent performance and field audits

Features

Zonka Feedback packs an impressive feature set that caters to every touchpoint in the customer journey. Let’s dive into its core capabilities:

AI-Driven CX & Survey Platform

The heart of Zonka Feedback lies in its AI-powered survey builder and analytics engine:

• AI Survey Builder: Generate questions, follow-ups, and translations in seconds.
• Expert Templates: Pick from industry-specific designs for faster deployment.
• Branded Surveys: Fully customize look and feel to match your brand identity.

Multi-Channel Feedback Collection

Reach customers wherever they are with diverse distribution channels:

• Email and SMS surveys with automated send schedules
• In-app and website widgets for on-the-spot feedback
• WhatsApp and social media integrations for modern outreach
• Offline modes: kiosks, mobile forms, and field data collection

Advanced AI Analytics

Zonka’s AI analytics decodes customer sentiments, uncovers themes, and highlights urgent tickets:

• Sentiment & Emotion Detection: Classify feedback as positive, neutral, or negative.
• Themes & Entities: Automatically tag key topics and product mentions.
• Urgency Routing: Prioritize critical feedback for timely response.
• Word Clouds & Text Analysis: Visualize trends at a glance.

Workflow Designer & CX Automation

Eliminate manual follow-ups with powerful workflow automation:

• Trigger-based Surveys: Launch surveys after purchases, support tickets, or custom events.
• Closed-Loop Workflows: Automatically assign tasks, send alerts, and follow up on negative responses.
• Dynamic Segmentation: Group respondents by demographics, behavior, or feedback score.

Collaborative Response Inbox & Case Management

Centralize all customer communications and streamline issue resolution:

• Shared Inbox: View, tag, and respond to feedback directly from the platform.
• Case & Ticket Tracking: Create, assign, and monitor tickets until resolution.
• Real-Time Alerts & Notes: Keep your team in sync with automated notifications and internal comments.

Seamless Integrations & APIs

Connect Zonka Feedback with your existing tech stack:

• 20+ native integrations—Salesforce, HubSpot, Zendesk, Intercom, and more.
• Zapier support for 1,000+ additional apps.
• REST APIs & Webhooks for custom workflows and data syncs.
• Bidirectional data flow ensures CX metrics live alongside your CRM and helpdesk.

Offline & Field Surveys

Capture feedback in environments without internet access:

• Kiosk Terminal Mode for branch locations and retail outlets.
• Mobile Form Automation for inspectors, auditors, and frontline staff.
• On-Premises Feedback for compliance-driven industries (e.g., healthcare, manufacturing).

Pricing

Zonka Feedback delivers flexible pricing tiers tailored to different organizational sizes and needs. Here’s a breakdown:

• Free – $0/month
  Ideal for solopreneurs or small projects. Includes 50 responses/month, 1 user, 3 active surveys, basic reporting, NPS/CSAT/CES metrics, AI/template creation, and survey branding.
• Starter – $79/month
  Perfect for growing teams. Offers 250 responses/month, up to 3 users, removes branding, multi-lingual surveys, AI sentiment analysis, workflow automation, 20+ integrations, and Zapier support.
• Growth – $299/month
  Best for mid-sized businesses. Provides 1,000 responses/month, 5 users, in-app SDK, APIs, white-label domain, advanced AI sentiment, feedback inbox, dynamic segments, and add-ons for Salesforce & location surveys.
• Enterprise – Custom Pricing
  Designed for large enterprises. Includes unlimited responses/users, SSO, custom roles, advanced AI (theme/entity recognition), case management, HIPAA compliance, dedicated success manager, and historical data import.

Whether you’re just starting out or running a global CX program, Zonka Feedback has a plan to fit your budget and scale with your needs. To secure your discount, visit Zonka Feedback and Get 33% OFF Zonka Feedback’s Annual Plans Today.

Benefits to the User (Value for Money)

Investing in Zonka Feedback means you’re getting far more than just survey software. Here’s why it represents exceptional value:

• All-in-One CX Platform: Combine survey creation, distribution, analytics, and response management under one roof—no need to juggle multiple vendors.
• AI-Powered Insights: Automated sentiment analysis and theme detection save hours of manual review and help you act on feedback faster.
• Scalability: From 50 responses on the free plan to unlimited usage for enterprises, scale your program without switching platforms.
• Cost-Effective Automation: Automated workflows and closed-loop follow-ups reduce manual effort and free up your team to focus on strategic initiatives.
• User-Friendly Interface: Intuitive drag-and-drop builders and dashboards mean minimal training and rapid deployment.
• Flexible Integrations: Seamless connectivity with CRMs, helpdesks, and analytics tools ensures you embed CX data where it matters most.

Customer Support

Zonka Feedback’s customer support is renowned for its responsiveness. Their support team offers multiple channels—email, live chat, and phone—to ensure that issues are addressed promptly. Whether you’re troubleshooting an integration or seeking best-practice advice on survey design, support agents are typically on hand within minutes.

Beyond direct support, Zonka Feedback maintains a comprehensive help center, complete with step-by-step guides, video tutorials, and API documentation. You’ll also benefit from regular webinars and one-on-one onboarding sessions for enterprise clients—ensuring your team gets the guidance needed to maximize ROI.

External Reviews and Ratings

Across review platforms like G2 and Capterra, Zonka Feedback consistently earns high marks:

• G2: 4.7/5 stars (over 200 reviews)—praised for ease of use and powerful reporting
• Capterra: 4.8/5 stars—users love the multi-channel distribution and AI analytics
• SaaSworthy: 4.6/5—commended for responsive support and comprehensive feature set

Users highlight the intuitive survey builder, seamless integrations, and actionable dashboards as major strengths. On the flip side, a few customers note a learning curve for advanced workflow configurations and recommend more pre-built templates for niche industries. Zonka Feedback’s roadmap shows they’re actively addressing these requests, with new templates and enhanced onboarding tools slated for release.

Educational Resources and Community

Zonka Feedback provides a wealth of learning materials to help you and your team become CX experts:

• Official Blog: Regular posts on survey best practices, CX trends, and case studies.
• Video Tutorials: Short walkthroughs covering everything from survey design to analytics interpretation.
• Webinars & Workshops: Live sessions with product experts to dive deep into advanced features.
• Help Center & API Docs: Detailed guides, FAQs, and code samples for developers.
• User Community & Forums: Engage with other Zonka Feedback customers, share tips, and learn from real-world implementations.

Conclusion

From crafting eye-catching surveys in minutes to harnessing AI-driven analytics for deeper customer insights, Zonka Feedback stands out as one of the most versatile and powerful CX platforms on the market. Combined with a user-friendly interface and top-tier support, it’s easy to see why businesses of all sizes rely on it to drive improvements, boost satisfaction, and cultivate brand advocates.

Right now, you have a rare chance to Get 33% OFF Zonka Feedback’s Annual Plans Today. This exclusive flash sale won’t last forever, so act fast and transform your customer experience the smart and affordable way. Don’t miss out—click below and secure your discount before it’s gone!

Get 33% OFF Zonka Feedback’s Annual Plans Today